Anonymous UserHead of Operations & Support at a tech services company
Anonymous UserSolutions Manager at a comms service provider
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
"I like the way it groups and manages access points."
"The technical support is very good."
"It is easy to install and deploy."
"The most valuable feature is the fact that it can work with many devices. It supports everything that we need it to."
"Aruba Wireless is easily scaled between a lot of devices and a lot of endpoints. When we decided to use it as our solution, we had planned to use it exactly for its ability to scale."
"The technical support is 24/7 from the UA."
"The fact that Aruba Wireless has a virtual controller onboard the internet access points makes it cheaper than other solutions."
"It has an aesthetically pleasing GUI for configuration."
"The solution is extremely easy to install. You just add them and in a few clicks, they are ready to go."
"This product is user-friendly and we can manage it as per the requirements of the user."
"D-Link is a good product that is quite affordable and I recommend it."
"That would be more of engineering at this point. I'm from more of the business side. It's pretty much doing the standard installations with portal integrations and integrations with the Mac."
"The solution's roaming feature is very nice. When you move to another place it automatically changes the access point. It's one of the most valuable features."
"The solution is easily managed compared to other wireless solutions."
"You can add a lot of features, such as cloud, integration with IoT, etc. They have a lot of options available but the top feature is the performance."
"This solution is very simple and the interface is user-friendly."
"It is based on 802.11ax, which is a new technology. There are several valuable things, such as its speed and mobility. There are options for self-organizing networking so that it can perform operations and maintain itself. Its three interfaces are very good and user friendly."
"The most valuable thing about Huawei Wireless is that it is one of the cheapest WiFi 6 systems. Its price is very nice. The other WiFi systems cost about 15% more."
"The solution offers very good value for money."
"A lot of the access point commands are in the command line interface, versus being in the GUI."
"There is a lot of information for users about the product, but it needs to be better organized so that solutions are easier to find."
"The upgrades tend to be buggy and better testing is needed before they are released."
"The urgent areas of improvement would be customer support, better tuned default settings, and documentation."
"Better integration between the controller and the ClearPass portal would be a nice change."
"Improvements to the GUI, such as being able to search in the Mobility Master, would be nice."
"Aruba needs to be more competitive with newer products. Their legacy makes that more difficult for them."
"Better integration with equipment from other vendors would ease the deployment process in some cases."
"The solution doesn't have hotspots. Users can't set it up so that visitors can log in via Facebook or social media as they can at, for example, airports. D-Link should include hotspots that offer integration with social media. That way, visitors don't need to be asking people for passwords. They can just use Facebook."
"It would definitely help if we had more advanced features for distributing bandwidth."
"Password restriction: Sometimes we set a password and it uses that password but, after some days/months, the password gets changed and a few laptops still use old the password while a few use the new password. The password restriction option needs to improve."
"Its interface and support system need much improvement. Sometimes, when we use the interface to reset the password and configure SSIDs, or some other changes, the "Save" option does not show and we have to go to some internal setting and then we can "save" the setting. The “Save” option should be in front of or below of the settings."
"Sometimes we configure the SSID with a password but the same AP shows two WiFi connections with the same SSID name (one is protected by a password and another one give access without a password)."
"D-Link has some catching up to do in terms of advancing and improving its technology."
"Improving the visibility, control offered, and cloud management would all be very helpful. Also how you can monetize the information you get from Wi-Fi controllers should be improved."
"The technical support needs to be improved. They also need to produce some more technical guides."
"The solution should offer more integration with third-party servers and devices."
"There was one time I had a problem with their centralized licensing. I called the Indian call center, but the response was not that good. One guy attended this call and he told me, "Definitely, I am forwarding your call to the next level. I'll let you know." After that, it took between 10 to 15 hours before I got a call back. By then, we had already resolved the issue. Therefore, they could improve the local support; there should be at very good Tier 1 and 2 support in India. They should be both proactive and reactive."
"This solution has issues with bugs and instability."
"As such, there are no problems. It has been good. There were some issues with the network design, but that is not specifically related to the product. We had to make some improvements in the network design. The product as such is fine, and there are no big issues. We are using the latest version having most of the features available in the industry, so the specs are very high. If something new comes up new in the industry, it needs to be incorporated into the product."
"Huawei Wireless has a small technical problem. When you use a power injector, it needs to be specially configured for the switch to which it is connected. It tries to take power not from the power injector but from the switch. The funny thing when you look at it is that you have three switches or maybe four or five that are theoretically capable. However, the port on these switches is disabled. When you connect the access point to a power injector, the access point checks for features from the switch, but on this port, the switch doesn't do power. So, the access point changes these features to energy save mode and cuts off some features, especially WiFi 6. It took me two weeks to find out what's going on and how to mitigate this sort of problem. It is very easy to fix. You need to disable LLDP on the port on which you connect the access point to the power injector. Power injectors aren't quite commonly used, but I have 54 access points, and I have used about 27 power injectors. So, about half of the access points were working at reduced speed, not full speed, for two weeks."
"They should actually first test the equipment thoroughly and then launch it. Sometimes, things come out too soon, before they are ready."
"If you compare it to other solutions then it's reasonably priced."
"Get multiple bids/quotes, and talk to the representatives about the limitations of the product; pretty standard."
"I think they should lower their prices."
"Aruba is comparable to competing solutions when it comes to price."
"The support pricing for Juniper Mist is higher than Aruba."
"The price of Aruba Wireless should be cheaper."
"Aruba is probably cheaper than Cisco, and yet you get all the things that you want."
"The access points are more cost-effective over some other providers, both in cost per AP and the option of a controller-less environment."
"D-Link pricing is very competitive when you consider other OEMs."
"We don't have any control on the pricing. This comes from Huawei in India. Pricing-wise, Huawei is very aggressive and competitive if you compare them to competitors, like Cisco, Aruba, and Ruckus. The Indian Huawei team tells us, "Just pick up the order and design the infrastructure. If there are any pricing challenge, we'll work on that and we will try to match things 100 percent.""
"Huawei comes at a cheaper price than competitors like Cisco and Aruba."
"It is not monthly. It is a kind of perpetual licensing. We pay once depending on the kind of services we need to deliver. There are no licensing fees."
"Its price is very good. This wireless system totally costs about 30,000 euros, and some of the other solutions cost about 45,000 euros. It is a difference of 15,000 euros, which is quite a lot of money."
"The price is good for the solution and there is a license required."
D-Link Wireless is ranked 12th in Wireless LAN with 4 reviews while Huawei Wireless is ranked 7th in Wireless LAN with 11 reviews. D-Link Wireless is rated 7.2, while Huawei Wireless is rated 7.8. The top reviewer of D-Link Wireless writes "Very good AP however Password restriction feature and their support system needs improvement some time it's connect with password and without password too". On the other hand, the top reviewer of Huawei Wireless writes "It has a very good price and provides value for money". D-Link Wireless is most compared with Ubiquiti WLAN, Ruckus Wireless, Cisco Meraki Wireless LAN, Cisco Wireless and Fortinet FortiWLM, whereas Huawei Wireless is most compared with Cisco Wireless, Cisco Meraki Wireless LAN, Ubiquiti WLAN, Ruckus Wireless and Aruba Instant. See our D-Link Wireless vs. Huawei Wireless report.
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