We performed a comparison between Darktrace and OpenText EnCase eDiscovery based on real PeerSpot user reviews.
Find out what your peers are saying about Microsoft, Cisco, TitanHQ and others in Email Security."Our customers are satisfied with Defender for 365 because Microsoft products are easy to use and customize to meet the client's needs. Everything is in one place, so we can adjust policies as needed for phishing, DLP, ATP, or any other security features that our clients want to apply."
"The product's scalability is good."
"I would say that 90% of the spam and phishing attack emails get blocked right off the bat."
"The most valuable feature of Microsoft Defender for Office 365 is the ease of use."
"The good part is that you don't have to configure it, which is very convenient."
"Does a thorough job of examining email and URLs for malicious content."
"Threat Explorer is one of the features that I very much like because it is a real-time report that allows you to identify, analyze, and trace security attacks."
"The initial setup was easy."
"The most valuable feature of Darktrace is the AI that detects abnormal network activity."
"The most valuable feature is that it works autonomously."
"I like the Antigena feature in Darktrace, as it offers immediate response and is helpful."
"The most valuable feature has been the behavioral analytics that allows us to monitor all the traffic."
"The Dynamic Threat Dashboard is very nice, as it lists all of your threats and rates them, and then you can choose whether to investigate further."
"It has helped the organization to detect any malware affecting the machines...The network monitoring and the email monitoring features are very valuable for us."
"The most valuable features of Darktrace are its full capabilities. You have visibility of everything."
"The active threat dashboard is the most valuable feature of this solution."
"I like the processing feature on the product because it does everything at once, i.e, indexing, recovery, keyword searches, etc."
"It indexes much faster, and is more reflexive because of the Enscripts."
"The most important feature we've found is the Enscripts. That is one powerful feature that I, personally, love to use."
"It speeds up the process, so I can meet my deadlines."
"The technical support is excellent."
"Data Recovery: Its ability to repair damaged partitions and uncover hidden partitions from within the tool, and allow further analysis."
"The solution is very stable."
"One area for improvement is support, in terms of being able to reach them and, especially, technical support for configuration."
"There is room for improvement with the UI."
"Microsoft sometimes has downtime, and we'll get several incidents coming in back to back. We have a huge backlog of notifications, many of which may be false positives. However, there might be serious alerts, so we can't risk dismissing all of them at once."
"Microsoft Defender for Office 365 should improve the troubleshooting tools. It's unclear whether the device is blocked at the firewall level or at the device itself. The granularity needed for troubleshooting is currently lacking. From my perspective, Microsoft should address this issue to benefit many users who likely share the same sentiment."
"The company should focus on adding threats that the solution is currently unable to detect."
"The XDR dashboard has room for improvement."
"Microsoft Defender for Office 365 should be more proactive."
"One area for improvement is integration. For example, when it comes to external SaaS platforms, we were not able to get a lot of information on integrations with such apps for security and authentication."
"Upper management wasn't sold on the value proposition."
"Darktrace could improve by being more user-friendly."
"The solution could be easier to use."
"I did not use the AI features because they should make it more user-friendly which would be a benefit. Additionally, the solution could integrate with more SIEM or SOAR tools."
"It would be good if they can include some endpoint protection for remote workers. Nowadays, most people are working remotely. Therefore, they should include some type of sensors that can be installed on the endpoint in order to directly report the main usage and protect remotely. Phone protection will also be a great feature to add to Darktrace."
"I was under impression that Darktrace's automatic blocking would be an out-of-the-box feature, but we had to integrate it with our firewall to get it to block automatically. The salesperson should be upfront and explain that you need to integrate it with your network. I would also like to see more reporting on risk. Banks in my region want to see at a glance the risk level of various assets."
"They just need to make it a little bit more accurate as far as their alerts are concerned. It does generate some false positives that you have to tune. You have to do a lot of tuning when you first get it because of the false positives, but once it is all tuned up and ready to go, it will do its thing from there."
"A reporting portal could be a great addition to help customize reports."
"There were minor UI bugs."
"Ease of use and learning curve need improvement."
"In the past, incident response time for tech support was slow."
"The reporting is a bit unreliable. It needs to be better."
"I would like to see a capability to ingest and absorb more data. That would be really good. It currently is lacking this function."
"Sometimes the application can take more time to complete the image processing or fail at the end of the process."
"We have come across problems with the end-case. We could not find an email discovery type of module and there was not flexibility with the email."
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Darktrace is ranked 13th in Email Security with 65 reviews while OpenText EnCase eDiscovery is ranked 4th in eDiscovery with 8 reviews. Darktrace is rated 8.2, while OpenText EnCase eDiscovery is rated 7.8. The top reviewer of Darktrace writes "Great autonomous support, offers an easy setup, and has responsive support". On the other hand, the top reviewer of OpenText EnCase eDiscovery writes "A stable and scalable hybrid solution with easy setup". Darktrace is most compared with CrowdStrike Falcon, Vectra AI, SentinelOne Singularity Complete, Cortex XDR by Palo Alto Networks and Cisco Secure Network Analytics, whereas OpenText EnCase eDiscovery is most compared with Nuix eDiscovery, Microsoft Defender for Endpoint, CrowdStrike Falcon, Trellix Endpoint Security (ENS) and kCura Relativity.
We monitor all Email Security reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.