We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
"Among the most valuable features are the queries and reporting that allow us to look at the utilization of resources, at how well the storage is performing, and to report on which resources are being used by which business units. We can track usage across the entire environment, across applications, business units, cost centers, etc."
"Its ability to quickly inventory our resources, figure out interdependencies across them, and assemble a topology of your environment is brilliant. There is a price associated with it. Whenever you target a NetApp environment, it is included in the price but whenever you want to add different vendors, like VMware and Cisco, the price greatly spikes. Inventorization helps us a lot to visualize the environment."
"It is good for giving an overview of the systems and for tracking long-term trends. It is handy for root cause analysis, e.g. it can eliminate whether storage is the cause of an issue."
"Cloud Secure is definitely the most valuable feature and being able to see file level activity. It gives real-time alerting on possible ransomware attacks and provides file security review. It helps us to see if something abnormal is happening on the system before it's too late."
"I have found error reporting and log centralization the most valuable features. Overall, Datadog provides a full package solution."
"The application performance monitoring is pretty good."
"Having a clear view, not only of our infrastructure but our apps and services as well, has brought a great added value to our customers."
"Datadog has given us near-live visibility across our entire cloud platform."
"Its integration is most valuable because you can integrate it with various service providers such as AWS, .Net, etc."
"The fact that everything is under a single pane of glass is really valuable, as developers don't have to spend their time copying correlation IDs across tools to find what they need."
"Because of our client focus, it is easy for us to sell. This is because it is easy to use and easy to set up."
"The most valuable feature is the dashboards that are provided out of the box, as well as ones we were able to configure."
"One of the things that I like about DX Infrastructure is that the topology is good enough to see what is happening in the infrastructure. You also get alerts if something is happening in the network. There are many features and benefits. It is serving our customers in knowing exactly how their network is performing in terms of reliability. It also helps them in planning the capacity. They know how much bandwidth the branches are consuming."
"Great out-of-the-box capability."
"When I did need support because I was having problems with the solution, the first or the second line just didn't understand it. They were providing this only on a software as a service basis. So, they were asking all the wrong questions."
"There is room for improving the creating and managing or modifying of reports. That is still a difficult task to do and requires knowledge beyond the storage itself. I would love to see reporting improved so that we can create reports by dragging and dropping pieces into a report form and publish a report that way."
"Their pricing model needs improvement."
"In a perfect world we would have something built, right out-of-the-box, that can identify what we call "noise," and reduce the amount of data. You're presented with so much data when you first start the data collectors. For example, it brings back a lot of change rates that happen just because of standard computing, like profile changes and that sort of thing. Being able to identify things like that and categorize them and strip it down—and it probably can do that, I just haven't gotten there yet—would be very beneficial."
"Could be a little more user friendly."
"I'm still exploring the trial version, and it is fine. One thing that I haven't been able to figure out is how to retrieve a report. This is something that could be improved. I probably need to navigate to a place to access the reports."
"Its pricing model can be improved. Its settings should be improved for a better understanding of billing. They should also provide some alerts when there is an increase in the usage. For example, if there is 20% more increase from one week to another, the customer should get an alert."
"Once agents are connected to the Datadog portal, we should be able to upgrade them quickly."
"While I like the ease of use, when compared with Tenable Nessus they could still improve their usability."
"I'd like to see better pricing and more integration in the next release."
"The incident management beta looks promising, but it is still missing the ability to automatically create incidents based on certain alerts."
"In the past two years, there have been a couple of outages."
"The company has not kept pace with developments."
"The only challenge that I have with this solution is the reporting part. The users are not really comfortable with the kind of reports they are getting. Sometimes, they want to see reports in their own format. Customizing those reports with Jasper is not very easy. It could be because of the knowledge gap. If you have the knowledge of how Jasper can be configured to suit customer requirements in terms of reporting, it is good. There was a time a customer complained about one issue related to Netflow analysis. Broadcom has a separate model for that, but the customer wanted everything bundled together. It could also have IP management so that I am able to see or analyze IPs so that the IPs that are already in use don't get assigned."
"The licensing model could be improved. We love that you can use it for free for looking at NetApp products. You only need licenses to look at non-NetApp products, but as soon as you do that, you start utilizing licenses that actually would have been free in the public. So, there is a bit of an anomaly in the licensing model."
"Be aware of the capacity licensing and understand how that works, because it is based on capacity. Getting an understanding of that is the biggest thing."
"I am not satisfied with its licensing. Its payment is based on the exported data, and there was an explosion of the data for three or four weeks. My customer was not alerted, and there was no way for them to see that there has been an explosion of data. They got a big invoice for one or two months. The pricing model of Datadog is based on the data. The customer was quite surprised about not being alerted about this explosion of data. They should provide some kind of alert when there is an increase in usage."
"It didn't scale well from the cost perspective. We had a custom package deal."
"Datadog does not provide any free plans to use the solution. When I start with a proof of concept it would be sensible to have a free plan to test the tool and check whether it fits the requirements of the project. Before the production stage, it is always good to have a free plan with some limited features, number of requests, or logs."
"Our licensing fees are paid on a monthly basis."
"The cost is high and this can be justified if the scale of the environment is big."
"Pricing is somewhat affordable compared to other solutions but in order to really lower the costs of other products you need to plan very carefully your resources usage, otherwise, it can get expensive real quick."
"It has a module-based pricing model."
"My advice is to really keep an eye on your overage costs, as they can spiral really fast."
"Customers pay for the license and the support."
"CAD $400,000 annually."
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Datadog is ranked 2nd in Cloud Monitoring Software with 24 reviews while DX Infrastructure Manager is ranked 17th in Cloud Monitoring Software with 2 reviews. Datadog is rated 8.4, while DX Infrastructure Manager is rated 7.6. The top reviewer of Datadog writes "Provides insightful analytics and good visibility that assist with making architectural decisions". On the other hand, the top reviewer of DX Infrastructure Manager writes "Good out-of-the box capability but we feel the company is lagging in development". Datadog is most compared with Dynatrace, Splunk, ELK Logstash, New Relic APM and Azure Monitor, whereas DX Infrastructure Manager is most compared with Zabbix, DX Spectrum, SCOM, Splunk and Nagios XI. See our DX Infrastructure Manager vs. Datadog report.
We monitor all Cloud Monitoring Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.