Datadog vs IBM Application Performance Management comparison

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Comparison Buyer's Guide
Executive Summary

We performed a comparison between Datadog and IBM Application Performance Management based on real PeerSpot user reviews.

Find out in this report how the two Application Performance Monitoring (APM) and Observability solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed Datadog vs. IBM Application Performance Management Report (Updated: March 2024).
765,386 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"Dashboards and their versatility are among the most valuable features.""Datadog dashboards are pretty great.""The solution has improved the organization by providing good insights into app performance and offering good dashboards.""The most valuable features are the dashboards and the reporting.""Datadog's ability to group and visualize the servers and the data makes it relatively easy for the root cause analysis.""The interface and the integrations make it so easy to connect to the cloud or to the on-premise environment.""The many dozens of integrations that the solution brings out of the box are excellent.""It lets us react more quickly to things going wrong. Whereas before, it might have been 30 minutes to an hour before we noticed something going on, we will know within a minute or two if something is off, which will let us essentially get something back up and running faster for our customers, which is revenue."

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"The most valuable feature is the breakdown that it provides, such as a description of the fields for a particular transaction.""The transaction tracking feature from IBM is the most important feature for us. It is something that provides a terrific value for us and our clients. It has a lot of data sources and agents that are collectors. It is also stable.""It's easy to use.""I would rate the scalability an eight out of ten.""Because we have partnerships with other partners, I can share a bit about what I've noticed with IBM APM compared to other vendor solutions. Specifically, with IBM, the visibility into detailed process information is more tangible. On the OS level, APM displays all processes (or the top 10 processes) that are consuming CPU or resident memory. This is the most important thing that is not always available with other vendors.""IBM Application Performance Management helped us increased our response time by 80% and cost 60% less.""The initial setup was straightforward and took minimal effort."

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Cons
"I would love to see more metrics or analytics in IoT devices.""Auto instrumentation on tracing has not been very easy to find in the documentation.""We would really like to see more from the Service Catalog.""In the past two years, there have been a couple of outages.""The FinOps needs improvement.""The setup was a bit complex.""​It would be nice to be able to graph metrics by excluding certain tags (like you can do in monitors).""All solutions have some area to improve, and in Datadog they can improve their overall technology moving forward."

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"Technical support can be slow and needs improvement.""The demo that was provided to us is not working very well. At times, there are errors.""It's still missing some platforms. For example, if you look to applications itself, it is missing the interface.""With APM, we noticed that the agent can cause a lot of issues for the application, making the agent very unreliable. Many issues are happening, and we've had to discuss it with support to try and get a fix. It affects application availability, and sometimes actions fail because of the agent, degrading the performance of the application.""Its web user interface is a little bit old in comparison to other solutions, such as New Relic, and it should be improved. Its scalability and technical support should also be improved. Currently, it is scalable, but only in a vertical way. They provide good technical support, but the initial steps for a new case can be improved to fasten the resolution process.""They should focus on potentially enhancing the dashboard to make it more contemporary and adding some customization options. Furthermore, there might be room for improvement in the pricing policy.""The stability is not great and should be better."

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Pricing and Cost Advice
  • "​Pricing seems reasonable. It depends on the size of your organization, the size of your infrastructure, and what portion of your overall business costs go toward infrastructure."
  • "It has always scaled for us. Cost scales up too, but that is not necessarily a bad thing. It's reasonable for what they're providing."
  • "Pricing and licensing are reasonable for what they give you. You get the first five hosts free, which is fun to play around with. Then it's about four dollars a month per host, which is very affordable for what you get out of it. We have a lot of hosts that we put a lot of custom metrics into, and every host gives you an allowance for the number of custom metrics."
  • "At my last company, we did see ROI, specifically around response time. We could get to mission critical things that were down and losing revenue on immediately. So, the product paid itself back."
  • "The pricing and licensing through AWS Marketplace has been good. It would be nice if it was cheaper, but their pricing is reasonable for what it is. Sometimes, for their newer features, they charge as if it's fully fleshed out, even though it is a newer feature and it may have less stuff than their other items."
  • "It costs the same amount it would if we were hosting it ourselves, so we are incredibly happy with the cost."
  • "The pricing came up a bit compared to their competitors. It is not that the price has risen, but that the competitors have gone down. They keep adding more features that I would have expected to be baked in at a more nominal price. I have been increasingly dissatisfied with the pricing, but not enough to jump ship."
  • "It didn't scale well from the cost perspective. We had a custom package deal."
  • More Datadog Pricing and Cost Advice →

  • "IBM APM is one of the cheaper products on the market, while everything necessary to get started is included in the license."
  • "The licensing fees can be paid every six months or on a yearly basis."
  • "As I previously indicated, I initiated the IBM and uncovered all its elements. Consequently, I'm not inclined towards a licensing approach."
  • More IBM Application Performance Management Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra… more »
    Top Answer:With Datadog, we have near-live visibility across our entire platform. We have seen APM metrics impacted several times lately using the dashboards we have created with Datadog; they are very good core… more »
    Top Answer:Our organization ran comparison tests to determine whether the Datadog or Dynatrace network monitoring software was the better fit for us. We decided to go with Dynatrace. Dynatrace offers network… more »
    Top Answer:They should focus on potentially enhancing the dashboard to make it more contemporary and adding some customization options. Furthermore, there might be room for improvement in the pricing policy. The… more »
    Top Answer:I monitor business applications for more than four end users.
    Ranking
    Views
    39,290
    Comparisons
    23,502
    Reviews
    94
    Average Words per Review
    433
    Rating
    8.6
    Views
    1,329
    Comparisons
    827
    Reviews
    2
    Average Words per Review
    298
    Rating
    6.0
    Comparisons
    Also Known As
    IBM APM
    Learn More
    Overview

    Datadog is a cloud monitoring solution that is designed to assist administrators, IT teams, and other members of an organization who are charged with keeping a close eye on their networks. Administrators can use Datadog to set real-time alerts and schedule automated report generation. They can deal with issues as they arise and keep up to date with the overall health of their network while still being able to focus on other tasks. Users can also track the historical performance of their networks and ensure that they operate at the highest possible level.

    Datadog Benefits

    Some of the ways that organizations can benefit by deploying Datadog include:

    • Gain an integrated view of the services and programs that IT teams are employing across their networks. Users can view and monitor all of the disparate programs that they have running across their networks with this one solution. They can track these programs across the entirety of the data’s life cycle.
    • Analyze and utilize massive amounts of data in real time. Datadog’s dashboards gather data in real time. Administrators can utilize their network’s data the minute that it becomes relevant to them. Decisions can be made based on the most current information available.
    • Keep your cloud network secured against digital threats. Datadog enables users to create alerts that will notify the minute that threats arise. IT teams and administrators can rapidly address any issue that comes up and prevent any existing problem from growing worse.
    • Easily get it up and running. Users can set up Datadog, configure it, and employ API integrations to connect it to external solutions with ease.

    Datadog Features

    • Customizable and prefabricated monitoring dashboards. Administrators are supplied with two different types of dashboards that they can choose from when they are setting up Datadog. They can customize the dashboards to fit any specialized monitoring need. Additionally, users can choose to use prefabricated dashboards that come with the solution.
    • Disaster recovery feature. Datadog has a built-in feature that enables organizations to continue functioning if some disaster strikes their network. If the network suffers damage, Datadog can restore lost data and infrastructure. Should a digital threat do damage to the network, Datadog ensures that the damage is not irreparable.
    • Vulnerability scanning tool. Users can keep ahead of threats to their networks by employing Datadog’s vulnerability scanning feature. This tool scans the entirety of a user’s network and warns them if a vulnerability is detected. Users can then move to patch these holes in their security before the threat to their network can escalate.

    Reviews from Real Users

    Datadog is a solution that stands out when compared to many of its competitors. It can offer organizations many advantages. Two major advantages are the dashboards that users can create and the monitoring capability that it gives system administrators.

    A senior manager in charge of site reliability engineering at Extra Space Storage writes, “The dashboards we created are core indicators of the health of our system, and it is one of the most reliable sources we have turned to, especially as we have seen APM metrics impacted several times lately. We can usually rely on logs to tell us what the apps are doing.”

    Housecall Pro’s senior director of DevOps writes, “We value the monitoring capability since it allows us to be pushed alerts, rather than having to observe graphs continually.

    The IBM Application Performance Management portfolio provides visibility, control and automation of your mission-critical applications. It helps pinpoint the root cause of application's issue more quickly and resolve the problem. The integrated capabilities cover the five key areas: discovery, end-use experience, transaction tracking, enterprise diagnostics and analytics. It also easily monitors applications to ensure optimal performance to extend your hybrid management environment capabilities, to measure the customer experience from multiple locations and to further eliminate blind spots in your application environment.
    Sample Customers
    Adobe, Samsung, facebook, HP Cloud Services, Electronic Arts, salesforce, Stanford University, CiTRIX, Chef, zendesk, Hearst Magazines, Spotify, mercardo libre, Slashdot, Ziff Davis, PBS, MLS, The Motley Fool, Politico, Barneby's
    Mibtree, EatDrinkDeals.com, IT Performance Advisor
    Top Industries
    REVIEWERS
    Financial Services Firm22%
    Computer Software Company14%
    Comms Service Provider11%
    Pharma/Biotech Company5%
    VISITORS READING REVIEWS
    Educational Organization31%
    Computer Software Company12%
    Financial Services Firm10%
    Manufacturing Company6%
    VISITORS READING REVIEWS
    Computer Software Company19%
    Financial Services Firm18%
    Government12%
    Media Company6%
    Company Size
    REVIEWERS
    Small Business37%
    Midsize Enterprise20%
    Large Enterprise43%
    VISITORS READING REVIEWS
    Small Business16%
    Midsize Enterprise38%
    Large Enterprise46%
    REVIEWERS
    Small Business67%
    Midsize Enterprise11%
    Large Enterprise22%
    VISITORS READING REVIEWS
    Small Business19%
    Midsize Enterprise12%
    Large Enterprise69%
    Buyer's Guide
    Datadog vs. IBM Application Performance Management
    March 2024
    Find out what your peers are saying about Datadog vs. IBM Application Performance Management and other solutions. Updated: March 2024.
    765,386 professionals have used our research since 2012.

    Datadog is ranked 1st in Application Performance Monitoring (APM) and Observability with 136 reviews while IBM Application Performance Management is ranked 52nd in Application Performance Monitoring (APM) and Observability with 7 reviews. Datadog is rated 8.6, while IBM Application Performance Management is rated 6.4. The top reviewer of Datadog writes "Very good RUM, synthetics, and infrastructure host maps". On the other hand, the top reviewer of IBM Application Performance Management writes "A multi-functional solution but has poor stability and performance-related issues". Datadog is most compared with Dynatrace, Azure Monitor, New Relic, AWS X-Ray and AppDynamics, whereas IBM Application Performance Management is most compared with Instana Dynamic APM, Dynatrace, BMC Compuware Strobe, IBM Tivoli Composite Application Manager and AppDynamics. See our Datadog vs. IBM Application Performance Management report.

    See our list of best Application Performance Monitoring (APM) and Observability vendors.

    We monitor all Application Performance Monitoring (APM) and Observability reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.