We performed a comparison between Datadog and LiveAction LiveNX based on real PeerSpot user reviews.
Find out in this report how the two IT Infrastructure Monitoring solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We can manage the entire system across the network and troubleshoot the pain points."
"The seamless integration between Datadog and hundreds of apps makes onboarding new products and teams a breeze."
"We find they have a very helpful alert system."
"The observability pipelines are the most valuable aspect of the solution."
"We enjoy the multistep API tests."
"The web app has a real-time support chat window in which a support engineer is chatting with you within a minute."
"It has provided visibility with ease of implementation and allowed multiple teams to quickly onboard it."
"I have found some of the most valuable features to be the way things all come together that gives us a point of view that is useful. The panel is very beautiful and customizable."
"It has scaled great. I haven't run into any problems anywhere that I've used it. They have handled everything that we have needed them to."
"Its analytical capability is really good."
"One of the valuable features is the ability to create CLI scripts on the fly to fix any issues. We were using it for QoS modeling to ensure that we were properly modeling QoS, and it basically said here is what you need to fix to get this QoS done, whether it is ACL or something else. It would either push or recommend. If you have the right credentials, you could also push. It is very good if you are a Cisco shop. It gives you reporting, latency, and bandwidth utilization for your applications, so you can do good capacity management planning. There are a lot of pieces that LiveNX can give you. It is a total NPM solution for SD-WAN."
"We don't have any complaints about the software. According to my team, it's a very good tool that's very intuitive."
"The product has a very good graphical interface."
"All in all, LiveAction LiveNX has become an indispensable tool for maintaining and improving our network's reliability and performance, ultimately supporting our organization's goal of providing timely and dependable delivery services."
"The intention and the idea of the filter is great."
"The alerting feature is very good because it allows you to set MOS alerts at various network junctures or data points."
"The Wi-Fi side needs improvement."
"We need more integration with security tools like Drata."
"Deploying the agents is still very manual."
"It would also be nice if we had more insight into our own usage of Datadog (agents and custom metrics). They provide a usage page which does help, but it is not in real-time."
"We have asked technical support questions, and sometimes they don't get back to us right away. Or when they do, it is not the right answer."
"I think better access to their engineers when we have a problem could be better."
"The more tools that they can build that allow you to run AWX playbooks, or other similar fixes, would benefit clients greatly."
"When it comes to storing the logs with Datadog, I'm not sure why it costs so much to store gigabytes or terabytes of information when it's a fraction of the cost to do so myself."
"It lacks consistency in the APIs."
"The only downside to this software is the price."
"This is a horrible solution and I think everything needs to be improved."
"Sometimes the solution does not register devices properly and that is a bug."
"They need to create a more simplified UI."
"The tool crashes sometimes when we try to pull reports simultaneously."
"It is not as robust as other NPM solutions. For instance, there is a problem while labeling specific applications. It works well with well-known applications, but when you have to put in new applications that are not very known and set them up with names, ports, URLs, or some protocols, it is not as intuitive."
"Improved documentation and more responsive customer support can help in addressing issues faster."
Datadog is ranked 2nd in IT Infrastructure Monitoring with 137 reviews while LiveAction LiveNX is ranked 53rd in IT Infrastructure Monitoring with 7 reviews. Datadog is rated 8.6, while LiveAction LiveNX is rated 6.8. The top reviewer of Datadog writes "Very good RUM, synthetics, and infrastructure host maps". On the other hand, the top reviewer of LiveAction LiveNX writes "Greta visual analytics and real-time monitoring but requires better documentation". Datadog is most compared with Dynatrace, Azure Monitor, New Relic, AWS X-Ray and AppDynamics, whereas LiveAction LiveNX is most compared with ThousandEyes, SolarWinds NPM, Cisco Secure Network Analytics, OmniPeek and NETSCOUT nGeniusONE. See our Datadog vs. LiveAction LiveNX report.
See our list of best IT Infrastructure Monitoring vendors and best Network Monitoring Software vendors.
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