Compare Datadog vs. LogicMonitor

Datadog is ranked 7th in IT Infrastructure Monitoring with 9 reviews while LogicMonitor is ranked 14th in IT Infrastructure Monitoring with 7 reviews. Datadog is rated 8.0, while LogicMonitor is rated 8.8. The top reviewer of Datadog writes "They have a good ecosystem for their integrations". On the other hand, the top reviewer of LogicMonitor writes "We can give our customers a good overview of their environment and the services they use". Datadog is most compared with Splunk, Dynatrace and New Relic APM, whereas LogicMonitor is most compared with ScienceLogic, PRTG Network Monitor and SolarWinds NPM. See our Datadog vs. LogicMonitor report.
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Datadog Logo
23,471 views|19,054 comparisons
LogicMonitor Logo
5,717 views|3,691 comparisons
Most Helpful Review
Find out what your peers are saying about Datadog vs. LogicMonitor and other solutions. Updated: March 2020.
407,538 professionals have used our research since 2012.
Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros
It has enhanced the performance of my team.It provides more cloud data. They tend to just get the way a service would be designed on the cloud.It has saved us a lot of trouble in implementation.The ease with which we can filter, use metrics, and give accounts to customers, then let the customer filter, set up metrics, and alerts. This has been a big win for us.The integration and configuration are incredibly simple. The SaaS offering is remarkably easy to set up, especially if you're coming from a Graphite environment or anything that uses a StatsD.The ingestion points are unlimited and support customization. We haven't had anything yet that we haven't been able to integrate with it.If we have a large load for users using our basic Datadog, it will immediately fire off an alert notifying us either something's wrong or not.It has a nice UI.

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The most valuable feature is the UI because I find it very easy to navigate and you see everything with graphs.The dashboards are great.We can give our customers a good overview of their environment and the services they use.They already have templates of what elements to monitor in a device.It is easy to add a device.In terms of support, we are more proactive compared to having no monitoring at all. We are also able to identify quickly what sort of issues have happened or are about to happen, and act on them accordingly.

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Cons
The product could do better with its notifications.It does not have the best interface.Stability of the product has been a concern for us outside of the primary monitoring agents.It lacks consistency in the APIs.There are things about it that we would like to be fixed, such as it is taking averages of average. This results in data that we don't expect.We have asked technical support questions, and sometimes they don't get back to us right away. Or when they do, it is not the right answer.I would love to see support for front-end and mobile applications. Right now, it is mostly all back-end stuff. Being able to do some integration with our front-end products would be awesome.I would like testing for data in the future.

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The graphs are not intuitive and I think that they can be improved to help find issues faster.It would be nice to have better looking charts.The current user reporting module is terrible. There is a lot of room for improvement.

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Pricing and Cost Advice
The pricing came up a bit compared to their competitors. It is not that the price has risen, but that the competitors have gone down. They keep adding more features that I would have expected to be baked in at a more nominal price. I have been increasingly dissatisfied with the pricing, but not enough to jump ship.It costs the same amount it would if we were hosting it ourselves, so we are incredibly happy with the cost.At my last company, we did see ROI, specifically around response time. We could get to mission critical things that were down and losing revenue on immediately. So, the product paid itself back.The pricing and licensing through AWS Marketplace has been good. It would be nice if it was cheaper, but their pricing is reasonable for what it is. Sometimes, for their newer features, they charge as if it's fully fleshed out, even though it is a newer feature and it may have less stuff than their other items.It has always scaled for us. Cost scales up too, but that is not necessarily a bad thing. It's reasonable for what they're providing.Pricing and licensing are reasonable for what they give you. You get the first five hosts free, which is fun to play around with. Then it's about four dollars a month per host, which is very affordable for what you get out of it. We have a lot of hosts that we put a lot of custom metrics into, and every host gives you an allowance for the number of custom metrics.

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Talk to them about the price. It is probably cheaper than you think.The price is a bit stiff.

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report
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407,538 professionals have used our research since 2012.
Ranking
Views
23,471
Comparisons
19,054
Reviews
9
Average Words per Review
533
Avg. Rating
8.0
Views
5,717
Comparisons
3,691
Reviews
7
Average Words per Review
316
Avg. Rating
8.7
Top Comparisons
Compared 26% of the time.
Compared 14% of the time.
Compared 12% of the time.
Compared 18% of the time.
Compared 12% of the time.
Compared 11% of the time.
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Datadog
LogicMonitor
Overview
Datadog is a monitoring service for IT, Dev and Ops teams who write and run applications at scale, and want to turn the massive amounts of data produced by their apps, tools and services into actionable insight.

LogicMonitor's automated SaaS performance monitoring platform provides IT Ops teams with end-to-end visibility and actionable metrics to manage today’s sophisticated on-premise, hybrid, and cloud infrastructures. Deploy and manage your monitoring faster and automatically with AutoDiscovery™ of devices. Act on infrastructure performance data using built-in and customizable dashboards, performance forecasting, and complete reporting. Use built-in workflow capabilities including alerting routing and escalation management to improve your IT team’s issue response and resolution time. LogicMonitor is headquartered in Santa Barbara, California, and has offices in Austin, London, Singapore, and Chengdu. The company is a NetApp, VMware, Dell, HP, Citrix, and AWS technology partner

Offer
Learn more about Datadog
Learn more about LogicMonitor
Sample Customers
Adobe, Samsung, facebook, HP Cloud Services, Electronic Arts, salesforce, Stanford University, CiTRIX, Chef, zendesk, Hearst Magazines, Spotify, mercardo libre, Slashdot, Ziff Davis, PBS, MLS, The Motley Fool, Politico, Barneby'sCitrix, National Geographic, JetBlue, Zendesk, iVision, TekLinks
Top Industries
REVIEWERS
Comms Service Provider25%
Manufacturing Company13%
Financial Services Firm13%
Software R&D Company13%
VISITORS READING REVIEWS
Software R&D Company34%
Comms Service Provider11%
Media Company9%
Retailer7%
REVIEWERS
University22%
Software R&D Company22%
Real Estate/Law Firm11%
Consumer Goods11%
VISITORS READING REVIEWS
Software R&D Company45%
Media Company8%
Construction Company7%
Financial Services Firm7%
Company Size
REVIEWERS
Small Business57%
Midsize Enterprise29%
Large Enterprise14%
VISITORS READING REVIEWS
Small Business32%
Midsize Enterprise7%
Large Enterprise60%
REVIEWERS
Small Business42%
Midsize Enterprise31%
Large Enterprise27%
Find out what your peers are saying about Datadog vs. LogicMonitor and other solutions. Updated: March 2020.
407,538 professionals have used our research since 2012.
We monitor all IT Infrastructure Monitoring reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.