Datadog vs ManageEngine IT360 comparison

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Executive Summary

We performed a comparison between Datadog and ManageEngine IT360 based on real PeerSpot user reviews.

Find out what your peers are saying about Zabbix, Datadog, Auvik and others in Network Monitoring Software.
To learn more, read our detailed Network Monitoring Software Report (Updated: March 2024).
765,234 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"We can manage the entire system across the network and troubleshoot the pain points."

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"The solution is sufficiently stable.""The infrastructure monitoring capabilities are really valuable. You can just log on and see everything that is happening within an IT environment.""Datadog has a lot of features to be able to drill down deep into the swath of logs that our platforms generate.""I have found some of the most valuable features to be the way things all come together that gives us a point of view that is useful. The panel is very beautiful and customizable.""The full stack of integrations made it easier to monitor the different technologies and platform providers, including Software as a Service providers, that otherwise would need a lot of work and customization to be able to see what is happening.""The integration and configuration are incredibly simple. The SaaS offering is remarkably easy to set up, especially if you're coming from a Graphite environment or anything that uses a StatsD.""We have been able to set very specific CPU and memory alerts, at the very base level, then we started to pull real business value, like 99th percentile response rates for our API calls.""Its logs are most valuable."

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"The technical support is good.""The product helps users stay on top of gaining insight into the active directory, permissions and security sets, and user group policy changes.""It is easy to identify and collect information from all of the nodes on the network."

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Cons
"The Wi-Fi side needs improvement."

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"One thing we have run into is that it is so easy to add monitoring that we turn on things without really understanding the costs.""There are things about it that we would like to be fixed, such as it is taking averages of average. This results in data that we don't expect.""We need more visibility into the error tracking dashboard.""While the tool is robust with many different capabilities, users would greatly benefit from more examples in the documentation.""Geo-data is also something very critical that we hope to see in the future.""I've found that the documentation is lacking in certain regards.""Datadog has a lot of features kind of cramped into one dashboard. It's quite hard to get around what feature does exactly what. There was a steep learning curve, trying to navigate through menus.""It can be overwhelming for new people as it has a lot of features."

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"The ManageEngine features could improve to show graphs of the traffic and network utility.""We would like to have support for integration with ServiceDesk.""The product could use more intelligence, automation and general availability of product information."

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Pricing and Cost Advice
Information Not Available
  • "​Pricing seems reasonable. It depends on the size of your organization, the size of your infrastructure, and what portion of your overall business costs go toward infrastructure."
  • "It has always scaled for us. Cost scales up too, but that is not necessarily a bad thing. It's reasonable for what they're providing."
  • "Pricing and licensing are reasonable for what they give you. You get the first five hosts free, which is fun to play around with. Then it's about four dollars a month per host, which is very affordable for what you get out of it. We have a lot of hosts that we put a lot of custom metrics into, and every host gives you an allowance for the number of custom metrics."
  • "At my last company, we did see ROI, specifically around response time. We could get to mission critical things that were down and losing revenue on immediately. So, the product paid itself back."
  • "The pricing and licensing through AWS Marketplace has been good. It would be nice if it was cheaper, but their pricing is reasonable for what it is. Sometimes, for their newer features, they charge as if it's fully fleshed out, even though it is a newer feature and it may have less stuff than their other items."
  • "It costs the same amount it would if we were hosting it ourselves, so we are incredibly happy with the cost."
  • "The pricing came up a bit compared to their competitors. It is not that the price has risen, but that the competitors have gone down. They keep adding more features that I would have expected to be baked in at a more nominal price. I have been increasingly dissatisfied with the pricing, but not enough to jump ship."
  • "It didn't scale well from the cost perspective. We had a custom package deal."
  • More Datadog Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:We can manage the entire system across the network and troubleshoot the pain points.
    Top Answer:The product is not expensive. I rate the product’s pricing a seven out of ten, where one is cheap and ten is expensive.
    Top Answer:The Wi-Fi side needs improvement. In most warehouse environments, there are shortfalls in such conditions. We often face… more »
    Top Answer:There are many factors and we know little about your requirements (size of org, technology stack, management systems… more »
    Top Answer:With Datadog, we have near-live visibility across our entire platform. We have seen APM metrics impacted several times… more »
    Top Answer:Our organization ran comparison tests to determine whether the Datadog or Dynatrace network monitoring software was the… more »
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    Comparisons
    Also Known As
    IT360
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    ManageEngine
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    Overview

    Juniper Mist Premium Analytics is a comprehensive network analytics solution that provides organizations with valuable insights into their network performance and user experience. The primary use case of this product is to enable IT teams to proactively monitor, troubleshoot, and optimize their network infrastructure.

    The most valuable functionality of Juniper Mist Premium Analytics is its AI-driven insights and recommendations. Leveraging machine learning algorithms, it analyzes vast amounts of network data to identify anomalies, predict potential issues, and suggest remediation actions. This proactive approach helps organizations minimize network downtime, improve user experience, and optimize network performance.

    By providing real-time visibility into network performance, Juniper Mist Premium Analytics helps organizations quickly identify and resolve network issues. It offers detailed analytics on network traffic, application performance, and user behavior, allowing IT teams to pinpoint the root cause of problems and take immediate action. This not only reduces troubleshooting time but also enhances overall network reliability.

    Furthermore, Juniper Mist Premium Analytics enables organizations to optimize their network infrastructure. It provides insights into network capacity utilization, application usage patterns, and user behavior, allowing IT teams to make informed decisions about network design, resource allocation, and capacity planning. This helps organizations to ensure that their network is efficiently utilized and can support the growing demands of their users.

    Datadog is a cloud monitoring solution that is designed to assist administrators, IT teams, and other members of an organization who are charged with keeping a close eye on their networks. Administrators can use Datadog to set real-time alerts and schedule automated report generation. They can deal with issues as they arise and keep up to date with the overall health of their network while still being able to focus on other tasks. Users can also track the historical performance of their networks and ensure that they operate at the highest possible level.

    Datadog Benefits

    Some of the ways that organizations can benefit by deploying Datadog include:

    • Gain an integrated view of the services and programs that IT teams are employing across their networks. Users can view and monitor all of the disparate programs that they have running across their networks with this one solution. They can track these programs across the entirety of the data’s life cycle.
    • Analyze and utilize massive amounts of data in real time. Datadog’s dashboards gather data in real time. Administrators can utilize their network’s data the minute that it becomes relevant to them. Decisions can be made based on the most current information available.
    • Keep your cloud network secured against digital threats. Datadog enables users to create alerts that will notify the minute that threats arise. IT teams and administrators can rapidly address any issue that comes up and prevent any existing problem from growing worse.
    • Easily get it up and running. Users can set up Datadog, configure it, and employ API integrations to connect it to external solutions with ease.

    Datadog Features

    • Customizable and prefabricated monitoring dashboards. Administrators are supplied with two different types of dashboards that they can choose from when they are setting up Datadog. They can customize the dashboards to fit any specialized monitoring need. Additionally, users can choose to use prefabricated dashboards that come with the solution.
    • Disaster recovery feature. Datadog has a built-in feature that enables organizations to continue functioning if some disaster strikes their network. If the network suffers damage, Datadog can restore lost data and infrastructure. Should a digital threat do damage to the network, Datadog ensures that the damage is not irreparable.
    • Vulnerability scanning tool. Users can keep ahead of threats to their networks by employing Datadog’s vulnerability scanning feature. This tool scans the entirety of a user’s network and warns them if a vulnerability is detected. Users can then move to patch these holes in their security before the threat to their network can escalate.

    Reviews from Real Users

    Datadog is a solution that stands out when compared to many of its competitors. It can offer organizations many advantages. Two major advantages are the dashboards that users can create and the monitoring capability that it gives system administrators.

    A senior manager in charge of site reliability engineering at Extra Space Storage writes, “The dashboards we created are core indicators of the health of our system, and it is one of the most reliable sources we have turned to, especially as we have seen APM metrics impacted several times lately. We can usually rely on logs to tell us what the apps are doing.”

    Housecall Pro’s senior director of DevOps writes, “We value the monitoring capability since it allows us to be pushed alerts, rather than having to observe graphs continually.

    With IT360 you will deliver services efficiently with maximum scalability. Service providers can now accurately manage the SLAs and release new services faster with features like Multi-tenancy, High Availability, Enterprise level systems and Datacenter monitoring, Remote site monitoring and Customer and site-specific dashboards.

    Sample Customers
    Information Not Available
    Adobe, Samsung, facebook, HP Cloud Services, Electronic Arts, salesforce, Stanford University, CiTRIX, Chef, zendesk, Hearst Magazines, Spotify, mercardo libre, Slashdot, Ziff Davis, PBS, MLS, The Motley Fool, Politico, Barneby's
    Khimji Ramdas, RME Global, Bank of Namibia, DORMA, PMSI, National Commodities Exchange, EMA, Redstone, First Source
    Top Industries
    VISITORS READING REVIEWS
    Computer Software Company18%
    Financial Services Firm12%
    Manufacturing Company9%
    Government8%
    REVIEWERS
    Financial Services Firm22%
    Computer Software Company14%
    Comms Service Provider11%
    Pharma/Biotech Company5%
    VISITORS READING REVIEWS
    Educational Organization31%
    Computer Software Company12%
    Financial Services Firm10%
    Manufacturing Company6%
    VISITORS READING REVIEWS
    Computer Software Company25%
    Government10%
    Real Estate/Law Firm8%
    Manufacturing Company6%
    Company Size
    VISITORS READING REVIEWS
    Small Business22%
    Midsize Enterprise15%
    Large Enterprise63%
    REVIEWERS
    Small Business37%
    Midsize Enterprise20%
    Large Enterprise43%
    VISITORS READING REVIEWS
    Small Business16%
    Midsize Enterprise38%
    Large Enterprise46%
    VISITORS READING REVIEWS
    Small Business29%
    Midsize Enterprise25%
    Large Enterprise46%
    Buyer's Guide
    Network Monitoring Software
    March 2024
    Find out what your peers are saying about Zabbix, Datadog, Auvik and others in Network Monitoring Software. Updated: March 2024.
    765,234 professionals have used our research since 2012.

    Datadog is ranked 2nd in Network Monitoring Software with 136 reviews while ManageEngine IT360 is ranked 84th in Network Monitoring Software. Datadog is rated 8.6, while ManageEngine IT360 is rated 8.4. The top reviewer of Datadog writes "Very good RUM, synthetics, and infrastructure host maps". On the other hand, the top reviewer of ManageEngine IT360 writes "Good monitoring and alerting capability, and it is easy to deploy". Datadog is most compared with Dynatrace, Azure Monitor, New Relic, AWS X-Ray and AppDynamics, whereas ManageEngine IT360 is most compared with StackPath Monitoring, eG Enterprise and HPE OneView.

    See our list of best Network Monitoring Software vendors and best IT Infrastructure Monitoring vendors.

    We monitor all Network Monitoring Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.