We performed a comparison between Datadog and OpenText Diagnostics based on real PeerSpot user reviews.
Find out what your peers are saying about Datadog, Dynatrace, New Relic and others in Application Performance Monitoring (APM) and Observability."The most valuable features are logging, the extensive set of integrations, and easy jumpstart."
"Datadog has clear dashboards and good documentation."
"We like the distributed tracing and flame graphs for debugging. This has been invaluable for us during periods of high traffic or red alert conditions."
"Its logs are most valuable."
"The ingestion points are unlimited and support customization. We haven't had anything yet that we haven't been able to integrate with it."
"Datadog is constantly adding new features."
"It has a nice UI."
"Flame graphs are pretty useful for understanding how GraphQL resolves our federated queries when it comes to identifying slow points in our requests. In our microservice environment with 170 services."
"For banking and telecom solutions, it's been quite useful."
"The most valuable feature of Micro Focus Diagnostics is the information reported from an application that has timed out. For example, when you're Googling, or you're booking a ticket for Burj Khalifa here, the longest tower in the world, there are situations where the system can time out. There are times when you might not receive a response on the payment gateway or you are not able to find the reservation. The customer only receives the information that the session has timed out."
"The diagnostics and configuration are the solution's most valuable aspects."
"The documentation could be improved regarding setting up the agent properly and debugging."
"In the past two years, there have been a couple of outages."
"We need more integration with security tools like Drata."
"The parallel editing of the dashboards should not cause users to lose the work of another person."
"The product is quite complex, and there are so many features that I either didn't know about or wasn't sure how to use."
"The incident management beta looks promising, but it is still missing the ability to automatically create incidents based on certain alerts."
"While the tool is robust with many different capabilities, users would greatly benefit from more examples in the documentation."
"At the beginning, when we started throwing logs at it, there was a bit of hiccup. However, this was during their beta period, so hiccups were expected."
"The GUI and metrics of Micro Focus Diagnostics can be improved. The metrics the solution gathers can be limited and could be enhanced by giving more details."
"The interface is very old, and not very user-friendly. Most of our clients don't like the UI."
"The interface could be more user friendly."
Earn 20 points
Datadog is ranked 1st in Application Performance Monitoring (APM) and Observability with 137 reviews while OpenText Diagnostics is ranked 33rd in Application Performance Monitoring (APM) and Observability with 4 reviews. Datadog is rated 8.6, while OpenText Diagnostics is rated 7.8. The top reviewer of Datadog writes "Very good RUM, synthetics, and infrastructure host maps". On the other hand, the top reviewer of OpenText Diagnostics writes "Very good for transaction level monitoring, but expensive and HP needs better support and training". Datadog is most compared with Dynatrace, Azure Monitor, New Relic, AWS X-Ray and AppDynamics, whereas OpenText Diagnostics is most compared with Dynatrace, AppDynamics, Broadcom DX Application Performance Management and Accedian Skylight.
See our list of best Application Performance Monitoring (APM) and Observability vendors.
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