Datadog vs OpenText Diagnostics comparison

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Datadog Logo
38,317 views|22,917 comparisons
95% willing to recommend
OpenText Logo
579 views|389 comparisons
75% willing to recommend
Comparison Buyer's Guide
Executive Summary

We performed a comparison between Datadog and OpenText Diagnostics based on real PeerSpot user reviews.

Find out what your peers are saying about Datadog, Dynatrace, New Relic and others in Application Performance Monitoring (APM) and Observability.
To learn more, read our detailed Application Performance Monitoring (APM) and Observability Report (Updated: April 2024).
768,578 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The most valuable features are logging, the extensive set of integrations, and easy jumpstart.""Datadog has clear dashboards and good documentation.""We like the distributed tracing and flame graphs for debugging. This has been invaluable for us during periods of high traffic or red alert conditions.""Its logs are most valuable.""The ingestion points are unlimited and support customization. We haven't had anything yet that we haven't been able to integrate with it.""Datadog is constantly adding new features.""It has a nice UI.""Flame graphs are pretty useful for understanding how GraphQL resolves our federated queries when it comes to identifying slow points in our requests. In our microservice environment with 170 services."

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"For banking and telecom solutions, it's been quite useful.""The most valuable feature of Micro Focus Diagnostics is the information reported from an application that has timed out. For example, when you're Googling, or you're booking a ticket for Burj Khalifa here, the longest tower in the world, there are situations where the system can time out. There are times when you might not receive a response on the payment gateway or you are not able to find the reservation. The customer only receives the information that the session has timed out.""The diagnostics and configuration are the solution's most valuable aspects."

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Cons
"The documentation could be improved regarding setting up the agent properly and debugging.""In the past two years, there have been a couple of outages.""We need more integration with security tools like Drata.""The parallel editing of the dashboards should not cause users to lose the work of another person.""The product is quite complex, and there are so many features that I either didn't know about or wasn't sure how to use.""The incident management beta looks promising, but it is still missing the ability to automatically create incidents based on certain alerts.""While the tool is robust with many different capabilities, users would greatly benefit from more examples in the documentation.""At the beginning, when we started throwing logs at it, there was a bit of hiccup. However, this was during their beta period, so hiccups were expected."

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"The GUI and metrics of Micro Focus Diagnostics can be improved. The metrics the solution gathers can be limited and could be enhanced by giving more details.""The interface is very old, and not very user-friendly. Most of our clients don't like the UI.""The interface could be more user friendly."

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Pricing and Cost Advice
  • "​Pricing seems reasonable. It depends on the size of your organization, the size of your infrastructure, and what portion of your overall business costs go toward infrastructure."
  • "It has always scaled for us. Cost scales up too, but that is not necessarily a bad thing. It's reasonable for what they're providing."
  • "Pricing and licensing are reasonable for what they give you. You get the first five hosts free, which is fun to play around with. Then it's about four dollars a month per host, which is very affordable for what you get out of it. We have a lot of hosts that we put a lot of custom metrics into, and every host gives you an allowance for the number of custom metrics."
  • "At my last company, we did see ROI, specifically around response time. We could get to mission critical things that were down and losing revenue on immediately. So, the product paid itself back."
  • "The pricing and licensing through AWS Marketplace has been good. It would be nice if it was cheaper, but their pricing is reasonable for what it is. Sometimes, for their newer features, they charge as if it's fully fleshed out, even though it is a newer feature and it may have less stuff than their other items."
  • "It costs the same amount it would if we were hosting it ourselves, so we are incredibly happy with the cost."
  • "The pricing came up a bit compared to their competitors. It is not that the price has risen, but that the competitors have gone down. They keep adding more features that I would have expected to be baked in at a more nominal price. I have been increasingly dissatisfied with the pricing, but not enough to jump ship."
  • "It didn't scale well from the cost perspective. We had a custom package deal."
  • More Datadog Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra… more »
    Top Answer:With Datadog, we have near-live visibility across our entire platform. We have seen APM metrics impacted several times lately using the dashboards we have created with Datadog; they are very good core… more »
    Top Answer:Our organization ran comparison tests to determine whether the Datadog or Dynatrace network monitoring software was the better fit for us. We decided to go with Dynatrace. Dynatrace offers network… more »
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    Ranking
    Views
    38,317
    Comparisons
    22,917
    Reviews
    94
    Average Words per Review
    433
    Rating
    8.6
    Views
    579
    Comparisons
    389
    Reviews
    1
    Average Words per Review
    374
    Rating
    10.0
    Comparisons
    Also Known As
    Micro Focus Diagnostics, MF Diagnostics
    Learn More
    Overview

    Datadog is a cloud monitoring solution that is designed to assist administrators, IT teams, and other members of an organization who are charged with keeping a close eye on their networks. Administrators can use Datadog to set real-time alerts and schedule automated report generation. They can deal with issues as they arise and keep up to date with the overall health of their network while still being able to focus on other tasks. Users can also track the historical performance of their networks and ensure that they operate at the highest possible level.

    Datadog Benefits

    Some of the ways that organizations can benefit by deploying Datadog include:

    • Gain an integrated view of the services and programs that IT teams are employing across their networks. Users can view and monitor all of the disparate programs that they have running across their networks with this one solution. They can track these programs across the entirety of the data’s life cycle.
    • Analyze and utilize massive amounts of data in real time. Datadog’s dashboards gather data in real time. Administrators can utilize their network’s data the minute that it becomes relevant to them. Decisions can be made based on the most current information available.
    • Keep your cloud network secured against digital threats. Datadog enables users to create alerts that will notify the minute that threats arise. IT teams and administrators can rapidly address any issue that comes up and prevent any existing problem from growing worse.
    • Easily get it up and running. Users can set up Datadog, configure it, and employ API integrations to connect it to external solutions with ease.

    Datadog Features

    • Customizable and prefabricated monitoring dashboards. Administrators are supplied with two different types of dashboards that they can choose from when they are setting up Datadog. They can customize the dashboards to fit any specialized monitoring need. Additionally, users can choose to use prefabricated dashboards that come with the solution.
    • Disaster recovery feature. Datadog has a built-in feature that enables organizations to continue functioning if some disaster strikes their network. If the network suffers damage, Datadog can restore lost data and infrastructure. Should a digital threat do damage to the network, Datadog ensures that the damage is not irreparable.
    • Vulnerability scanning tool. Users can keep ahead of threats to their networks by employing Datadog’s vulnerability scanning feature. This tool scans the entirety of a user’s network and warns them if a vulnerability is detected. Users can then move to patch these holes in their security before the threat to their network can escalate.

    Reviews from Real Users

    Datadog is a solution that stands out when compared to many of its competitors. It can offer organizations many advantages. Two major advantages are the dashboards that users can create and the monitoring capability that it gives system administrators.

    A senior manager in charge of site reliability engineering at Extra Space Storage writes, “The dashboards we created are core indicators of the health of our system, and it is one of the most reliable sources we have turned to, especially as we have seen APM metrics impacted several times lately. We can usually rely on logs to tell us what the apps are doing.”

    Housecall Pro’s senior director of DevOps writes, “We value the monitoring capability since it allows us to be pushed alerts, rather than having to observe graphs continually.

    Diagnostics software monitors application transaction health in traditional, virtualized and cloud environments allowing quick isolation and resolution of issues. It gives you a common tool to easily collaborate across the entire application lifecycle and release higher-quality applications. Diagnostics software provides deep drill down into transactions from the end user through the back end. And it uniquely serves as a single tool set for pre-production and production to diagnose application performance bottlenecks quickly and improve quality.
    Sample Customers
    Adobe, Samsung, facebook, HP Cloud Services, Electronic Arts, salesforce, Stanford University, CiTRIX, Chef, zendesk, Hearst Magazines, Spotify, mercardo libre, Slashdot, Ziff Davis, PBS, MLS, The Motley Fool, Politico, Barneby's
    BSkyB, Alior Bank
    Top Industries
    REVIEWERS
    Financial Services Firm22%
    Computer Software Company14%
    Comms Service Provider11%
    Manufacturing Company5%
    VISITORS READING REVIEWS
    Educational Organization31%
    Computer Software Company12%
    Financial Services Firm10%
    Manufacturing Company7%
    VISITORS READING REVIEWS
    Computer Software Company23%
    Financial Services Firm12%
    Manufacturing Company9%
    Educational Organization8%
    Company Size
    REVIEWERS
    Small Business37%
    Midsize Enterprise19%
    Large Enterprise44%
    VISITORS READING REVIEWS
    Small Business16%
    Midsize Enterprise38%
    Large Enterprise45%
    VISITORS READING REVIEWS
    Small Business16%
    Midsize Enterprise11%
    Large Enterprise73%
    Buyer's Guide
    Application Performance Monitoring (APM) and Observability
    April 2024
    Find out what your peers are saying about Datadog, Dynatrace, New Relic and others in Application Performance Monitoring (APM) and Observability. Updated: April 2024.
    768,578 professionals have used our research since 2012.

    Datadog is ranked 1st in Application Performance Monitoring (APM) and Observability with 137 reviews while OpenText Diagnostics is ranked 33rd in Application Performance Monitoring (APM) and Observability with 4 reviews. Datadog is rated 8.6, while OpenText Diagnostics is rated 7.8. The top reviewer of Datadog writes "Very good RUM, synthetics, and infrastructure host maps". On the other hand, the top reviewer of OpenText Diagnostics writes "Very good for transaction level monitoring, but expensive and HP needs better support and training". Datadog is most compared with Dynatrace, Azure Monitor, New Relic, AWS X-Ray and AppDynamics, whereas OpenText Diagnostics is most compared with Dynatrace, AppDynamics, Broadcom DX Application Performance Management and Accedian Skylight.

    See our list of best Application Performance Monitoring (APM) and Observability vendors.

    We monitor all Application Performance Monitoring (APM) and Observability reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.