We compared Datadog and Nagios XI across several parameters based on our users' reviews. After reading the collected data, you can find our conclusion below:
Features: Datadog users like its customizable displays, error tracking, and advanced AI/ML capabilities. Nagios XI received positive feedback for its versatility and adaptability. It offers a diverse selection of plugins and scripts for monitoring needs.
Room for Improvement: Datadog could enhance its usability and reduce its learning curve. Users said integration was another pain point. Users have suggested Nagios XI could improve integration, simplify configuration, and make the platform more user-friendly. Nagios XI users also suggest improvements to network visibility and cloud discovery.
Service and Support: While many users spoke highly of Datadog’s support team, others reported slow support responses, especially in the Asia-Pacific region. Some Nagios XI customers complained about the lack of chat or phone support options.
Ease of Deployment: Datadog’s setup is considered straightforward, and users often receive help from a partner or vendor. Some Nagios XI users found the setup to be relatively simple, while others considered it challenging. Deployment can take a few months to complete, and there’s a steep learning curve.
Pricing: Opinions about Datadog's price are divided. Some users found it costly, but others thought it was acceptable. Some said the pricing model could be clearer and better explained. Nagios XI’s pricing is considered reasonable and transparent, with no extra charges.
ROI: Users said Datadog saved them time and improved visibility into security blind spots. Nagios XI users reported positive outcomes overall, but some said visibility limitations lower the solution’s ROI.
Comparison Results: Datadog is praised for its customizability, easy setup, and robust AI features, but some users say it has room for improvement in areas like usability and integration. Datadog’s pricing and customer service received mixed reviews. Nagios XI is an affordable, flexible solution with a broad feature set and a selection of helpful plugins. At the same time, users say the setup can be complex, and some expressed a desire for more convenient ways to contact support.
"We can manage the entire system across the network and troubleshoot the pain points."
"The ability to easily drill down into log queries quickly and efficiently has helped us to resolve several critical incidents."
"We have hundreds of microservices, and knowing how top-level requests weave throughout all of them is invaluable."
"Datadog is constantly adding new features."
"The RUM solution has improved our ability to triage faster and hand more capabilities to our customer support."
"Since we integrated Datadog, we have had increased confidence in the quality of our service, and we had an easier time increasing our delivery velocity."
"The most valuable aspect is the APM which can monitor the metrics and latencies."
"With Datadog I can look at the health of the technology stack and services."
"The ability to send notifications based on metadata from the monitor is helpful."
"I can monitor a phone on a desk to very big servers of any company."
"Nagios XI is stable."
"Nagios allows us to configure any device so that we can send pager alerts when people don't have access to emails. It also allows us to schedule downtime and maintenance."
"The most useful aspect of this solution is the ability to customize it for the client agent."
"The solution is pretty stable."
"Nagios is a custom API manager, and we can expose custom APIs for our integration. This is a great feature."
"BPI: It allows defining peripherals to map business criticality for efficient monitoring, as required."
"I can monitor a software made in-house to software of bigger companies."
"The Wi-Fi side needs improvement."
"I found the documentation can sometimes be confusing."
"The documentation could be improved regarding setting up the agent properly and debugging."
"The FinOps needs improvement."
"While I like the ease of use, when compared with Tenable Nessus they could still improve their usability."
"The installation is easy for me. However, if you are new to this solution it might not be so easy."
"More granular control over dashboard sharing. Timeboard sharing."
"Auto instrumentation on tracing has not been very easy to find in the documentation."
"To be very fair, I haven't had enough experience with Datadog to pick out improvements."
"The way Nagios displays information isn't easy for a new user to understand. It's not intuitive enough. You need to read some tutorials or be trained to understand what it's displaying. Also, I think it needs more features to improve network visibility because there are some things you can't detect."
"The product uses the backend as Perl and could be modified to a more lightweight solution like what's being offered by other vendors."
"The interface could be more user-friendly."
"The PNP4Nagios plugin not working easily with XI is an issue for me, because some open source monitoring plugins do not work out of the box. But in the end, you learn to live with it."
"I would like to be able to extend it to all of our data centers, whether they are in the cloud or not. It would be helpful if I could connect everywhere."
"We'd like to see more integration capabilities."
"Open-source software is usually not user-friendly."
"The product does not have SAP monitoring."
Datadog is ranked 2nd in Network Monitoring Software with 137 reviews while Nagios XI is ranked 8th in Network Monitoring Software with 54 reviews. Datadog is rated 8.6, while Nagios XI is rated 8.2. The top reviewer of Datadog writes "Very good RUM, synthetics, and infrastructure host maps". On the other hand, the top reviewer of Nagios XI writes "Great for monitoring IT services infrastructure with nice tools and helpful notifications". Datadog is most compared with Dynatrace, Azure Monitor, New Relic, AWS X-Ray and AppDynamics, whereas Nagios XI is most compared with Zabbix, Nagios Core, PRTG Network Monitor, Icinga and Wireshark. See our Datadog vs. Nagios XI report.
See our list of best Network Monitoring Software vendors, best Cloud Monitoring Software vendors, and best IT Infrastructure Monitoring vendors.
We monitor all Network Monitoring Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.