We compared Datadog and Nagios XI across several parameters based on our users' reviews. After reading the collected data, you can find our conclusion below:
Features: Datadog users like its customizable displays, error tracking, and advanced AI/ML capabilities. Nagios XI received positive feedback for its versatility and adaptability. It offers a diverse selection of plugins and scripts for monitoring needs.
Room for Improvement: Datadog could enhance its usability and reduce its learning curve. Users said integration was another pain point. Users have suggested Nagios XI could improve integration, simplify configuration, and make the platform more user-friendly. Nagios XI users also suggest improvements to network visibility and cloud discovery.
Service and Support: While many users spoke highly of Datadog’s support team, others reported slow support responses, especially in the Asia-Pacific region. Some Nagios XI customers complained about the lack of chat or phone support options.
Ease of Deployment: Datadog’s setup is considered straightforward, and users often receive help from a partner or vendor. Some Nagios XI users found the setup to be relatively simple, while others considered it challenging. Deployment can take a few months to complete, and there’s a steep learning curve.
Pricing: Opinions about Datadog's price are divided. Some users found it costly, but others thought it was acceptable. Some said the pricing model could be clearer and better explained. Nagios XI’s pricing is considered reasonable and transparent, with no extra charges.
ROI: Users said Datadog saved them time and improved visibility into security blind spots. Nagios XI users reported positive outcomes overall, but some said visibility limitations lower the solution’s ROI.
Comparison Results: Datadog is praised for its customizability, easy setup, and robust AI features, but some users say it has room for improvement in areas like usability and integration. Datadog’s pricing and customer service received mixed reviews. Nagios XI is an affordable, flexible solution with a broad feature set and a selection of helpful plugins. At the same time, users say the setup can be complex, and some expressed a desire for more convenient ways to contact support.
"We can manage the entire system across the network and troubleshoot the pain points."
"The solution has helped out organization gain improved visibility."
"Flame graphs are pretty useful for understanding how GraphQL resolves our federated queries when it comes to identifying slow points in our requests. In our microservice environment with 170 services."
"Thanks to the logs, we manage to make better reports through Jira and also to trace the request with more facility than we would be able to do otherwise."
"By moving to Datadog, we did not need to manage our own monitoring infrastructure anymore."
"Datadog has flexibility."
"Since we integrated Datadog, we have had increased confidence in the quality of our service, and we had an easier time increasing our delivery velocity."
"Datadog has a lot of features to be able to drill down deep into the swath of logs that our platforms generate."
"The web app has a real-time support chat window in which a support engineer is chatting with you within a minute."
"I can monitor a phone on a desk to very big servers of any company."
"This is a very good solution and it is simple to use, for any company."
"Nagios is a custom API manager, and we can expose custom APIs for our integration. This is a great feature."
"It is an open-source platform with valuable features for performance and stability."
"The dashboard allows you to see what's going on in the overall system."
"It's great for monitoring IT services infrastructure."
"The Script Module in Nagios is really easy to use and is really cost efficient."
"BPI: It allows defining peripherals to map business criticality for efficient monitoring, as required."
"The Wi-Fi side needs improvement."
"We would really like to see more from the Service Catalog."
"The product could be improved by providing remote control to agents, enabling them to execute automation and collections without requiring another automation tool or integration."
"I would love to see support for front-end and mobile applications. Right now, it is mostly all back-end stuff. Being able to do some integration with our front-end products would be awesome."
"Once Datadog has gained wide adoption, it can often be overwhelming to both know and understand where to go to find answers to questions."
"I'm not sure what kind of features are in the roadmap right now, but I encourage the development of features for defining your organization, and allowing the visibility of what kind of metrics you can get. Those features would be really useful for us."
"The sheer amount of products that are included can be overwhelming."
"It lacks consistency in the APIs."
"Stability of the product has been a concern for us outside of the primary monitoring agents."
"The Configuration Wizard needs improvement, because not all vendors are present."
"I would like to see support for notification via SMS."
"Improve the documentation, examples, and best practices, therefore users can understand how to do things."
"The technical support is variable - sometimes I get answers, but most of my tickets go unanswered."
"The installation and monitoring need improvement."
"The scalability of Nagios XI is scalable. However, it is not easy to do."
"The interface could be more user-friendly."
"We often need to develop custom plugins to get Nagios to work the way we want it to work because the features we need are not always available in Nagios."
Datadog is ranked 2nd in Network Monitoring Software with 136 reviews while Nagios XI is ranked 8th in Network Monitoring Software with 54 reviews. Datadog is rated 8.6, while Nagios XI is rated 8.2. The top reviewer of Datadog writes "Very good RUM, synthetics, and infrastructure host maps". On the other hand, the top reviewer of Nagios XI writes "Great for monitoring IT services infrastructure with nice tools and helpful notifications". Datadog is most compared with Dynatrace, Azure Monitor, New Relic, AWS X-Ray and AppDynamics, whereas Nagios XI is most compared with Zabbix, Nagios Core, PRTG Network Monitor, Icinga and Wireshark. See our Datadog vs. Nagios XI report.
See our list of best Network Monitoring Software vendors, best Cloud Monitoring Software vendors, and best IT Infrastructure Monitoring vendors.
We monitor all Network Monitoring Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.