Most Helpful Review
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
"I really love the Data Explorer. I use it all the time to go in and craft exactly what I need to see. I'm able to then take that story and explain it to the executives. I've done that a couple of times and it is helpful."
"In terms of the solution’s real-time visibility across our network infrastructure, I have not been able to find any other monitoring or netflow visualization tool that gives me the kind of information I get from Kentik. If I need to take a deep-dive into something that I see, it's really easy for me to do that. Whereas with most other things, I have to use five or six other tools to get that kind of data, with Kentik, I have it all in one place."
"Having the API access allows us to do a great deal of automation around a lot of our reporting and management tools."
"We're also using Kentik to ingest metrics. It's a useful feature, and its response time, whenever we're pulling back the data, is higher than our on-prem solution."
"I am able to do a lot of work on the visualization end to create different visualizations and different ways to get information out of it."
"The drill-down into detailed views of network activity helps to quickly pinpoint locations and causes. All the information is there."
"The most valuable feature is being able to pull traffic patterns; to and from destinations. We're able to understand where our traffic is going, our top talkers from an AS set, as well as where our traffic's coming from."
"The most valuable features have been anything around traffic engineering: being able to determine the source or destination of a surge of traffic, whether it's DDoS-related, or a customer just happened to have a sudden uptick in traffic. Being able to tell where that's coming from or where it's going to enables us to do things based on that."
"I don't have to worry about upgrades with the AWS version."
"Their interface is probably one of the easiest things to use because it lets non-developers and non-engineers quickly get access to metrics and pull business value out of them. We could put together dashboards and give it to people who are non-technical, then they can see the state of the world."
"We have been able to set very specific CPU and memory alerts, at the very base level, then we started to pull real business value, like 99th percentile response rates for our API calls."
"It has turned into an operational dashboard. If you felt something is going wrong, you can immediately open up Datadog. It has been our go to application because we know the answer will be there."
"We have a better grasp of what is occurring during the deployment cycle. If something fails, we have an idea what has failed, where it has failed, and how it failed to better mitigate the situation."
"It is a good one stop location where we keep all our data for our infrastructure, and it's also easier to navigate between different things."
"Using the data, our operation teams works with the dashboards to get their statistics, analytics, etc."
"It has scaled great. I haven't run into any problems anywhere that I've used it. They have handled everything that we have needed them to."
"The most valuable feature is the monitoring of processes."
"This is a very good solution and it is simple to use, for any company."
"The most valuable feature is the dashboard, where I can have a single screen that provides a summary for hundreds of servers."
"The most valuable feature is its support for different types of devices, where it can use all of the equipment that you need."
"An excellent solution that is easy and intuitive to implement."
"The features I've found the most useful are the plug-ins, the fact that you can connect almost everything to it. That's very useful."
"I've checked out the V4 version of the interface and it's still a little bit clunky for me to use. I still go back to the old interface. That's definitely one that they still need to work on. It doesn't seem like everything that you get in the V3, the older interface, is there. For instance, I was trying to add a user or do the administrative tasks in V4, and I couldn't figure out where I was supposed to do that."
"There is room for improvement around the usability of the API. It's a hugely complex task to call it and you need a lot of backing to be able to do it. I should say, as someone who's not in networking, maybe it's easier for people who are in networking, but for me that one part is not very user-friendly."
"I would like to see them explore the area of cost analysis."
"The only downside to Kentik, something that I don't like, is that it's great that it shows you where these anomalies lie, but it's not actionable. Kentik is valuable, don't get me wrong, but if it had an actionable piece to it..."
"They're moving more in a direction where they are saying, "Hey, here's information that you may be interested in or may a need," before the question has to explicitly be asked. Continuing to move in that direction would be a good thing."
"We asked for a way, regarding the potential networks that exist, to hook Kentik up with external tools like peering DBs to correlate things together and see what we can do... This is all in the [next] beta now."
"I believe they're already working on this, but I would love for them to create better integrations from network flow data to application performance — tracing — so that we could overlay that data more readily. With more companies going hybrid, flow logs and flow data, whether it be VPC or on-prem, matched with application performance and trace data, is pretty important."
"The on-premise version is very difficult to upgrade."
"The way data is represented can be limiting. When I first tried it out a long time ago, you could graph a metric and another metric, and they'd overlay, but you couldn't take the ratio between the two."
"When I started using it years ago, it had stability problems. I remember, specifically, we ran everything in Docker containers. There were some problems getting it into a Docker container with very specific memory limits."
"We want to reduce having to go to different screens to obtain all the information."
"At the beginning, when we started throwing logs at it, there was a bit of hiccup. However, this was during their beta period, so hiccups were expected."
"I would like testing for data in the future."
"I would love to see support for front-end and mobile applications. Right now, it is mostly all back-end stuff. Being able to do some integration with our front-end products would be awesome."
"We have asked technical support questions, and sometimes they don't get back to us right away. Or when they do, it is not the right answer."
"The interface could be more user-friendly."
"I would like to see support for notification via SMS."
"I would like a much easier GUI so that I can delete events and logs, which will free up a lot of space."
"I would like to see more customization in the network map because it is a bit tricky to use it."
"They need more documentation for the plugins."
"There's room for improvement in the visibility, and in the ability to extract information. Stuff like this should be more simple."
Pricing and Cost Advice
"We have an annual contract with Kentik that we renew each year for a set number of licenses. We also have some burstable licenses which we can spin up and spin down, and those are paid as they are used."
"It has always scaled for us. Cost scales up too, but that is not necessarily a bad thing. It's reasonable for what they're providing."
"Pricing and licensing are reasonable for what they give you. You get the first five hosts free, which is fun to play around with. Then it's about four dollars a month per host, which is very affordable for what you get out of it. We have a lot of hosts that we put a lot of custom metrics into, and every host gives you an allowance for the number of custom metrics."
"At my last company, we did see ROI, specifically around response time. We could get to mission critical things that were down and losing revenue on immediately. So, the product paid itself back."
"The pricing and licensing through AWS Marketplace has been good. It would be nice if it was cheaper, but their pricing is reasonable for what it is. Sometimes, for their newer features, they charge as if it's fully fleshed out, even though it is a newer feature and it may have less stuff than their other items."
"It costs the same amount it would if we were hosting it ourselves, so we are incredibly happy with the cost."
"The pricing came up a bit compared to their competitors. It is not that the price has risen, but that the competitors have gone down. They keep adding more features that I would have expected to be baked in at a more nominal price. I have been increasingly dissatisfied with the pricing, but not enough to jump ship."
"It didn't scale well from the cost perspective. We had a custom package deal."
"We are using the free version of this solution."
"This solution is very expensive, at approximately $5,000 USD when I purchased it, which is why I haven't upgraded my version in several years."
"The licensing fees for this solution are approximately $3,000 USD per year."
"The pricing is high with separate licensing for the product and support."
Questions from the Community
Question: What do you like most about Kentik?
Top Answer: One of the valuable features is the intuitive nature of building out reports, and then triggering actions based on… more »
Top Answer: Without speaking directly about numbers, it's about the cost of a cross-connect, per device per month. Of course, some… more »
Question: What do you like most about Datadog?
Top Answer: This is definitely a good product and I would consider them one of the leaders within the application monitoring and… more »
Question: What needs improvement with Datadog?
Top Answer: Additional metrics should be included. Better integration with other solutions is needed.
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Kentik's AIOps Network Traffic Intelligence platform unifies network operations, performance, security, and business intelligence.
With a purpose-built big data engine delivered as public or private SaaS, Kentik captures a high-resolution view of actual network traffic data and enriches it with critical application and business data, so every network event or analysis can be tied to revenue & costs, customer & user experience, performance & risk.
|Datadog is a monitoring service for IT, Dev and Ops teams who write and run applications at scale, and want to turn the massive amounts of data produced by their apps, tools and services into actionable insight.|
Nagios XI provides monitoring of all mission-critical infrastructure components including applications, services, operating systems, network protocols, systems metrics, and network infrastructure. Hundreds of third-party addons provide for monitoring of virtually all in-house and external applications, services, and systems.
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