Compare Datadog vs. New Relic APM

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29,524 views|24,386 comparisons
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19,004 views|13,023 comparisons
Most Helpful Review
Find out what your peers are saying about Datadog vs. New Relic APM and other solutions. Updated: September 2020.
438,441 professionals have used our research since 2012.
Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros
"Datadog's ability to group and visualize the servers and the data makes it relatively easy for the root cause analysis.""This is definitely a good product and I would consider them one of the leaders within the application monitoring and cloud monitoring space.""It has enhanced the performance of my team.""It provides more cloud data. They tend to just get the way a service would be designed on the cloud.""It has saved us a lot of trouble in implementation.""The ease with which we can filter, use metrics, and give accounts to customers, then let the customer filter, set up metrics, and alerts. This has been a big win for us.""The integration and configuration are incredibly simple. The SaaS offering is remarkably easy to set up, especially if you're coming from a Graphite environment or anything that uses a StatsD.""The ingestion points are unlimited and support customization. We haven't had anything yet that we haven't been able to integrate with it."

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"The service maps that it creates, the health maps that it creates, the insights that it provides, etc., are all quite useful.""End-user Synthetics and monitoring are very good.""The most valuable feature of New Relic APM is the dashboard, New Relic Insights. I configured my own dashboard to monitor certain parameters.""As soon as it monitors all our systems and is integrated with PagerDuty, the operations team just needs to wait for alerts on their cellphones to fix things.""They have baseline level alerting.""We detect issues using dashboards that we built on New Relic.""Every time there is a crisis, high traffic, or if we see a problem with a server, we go to New Relic and monitor it to determine the cause.""The deep insights, which will give you the metrics (not a high level), so we can build out at the database level where the bottleneck is. This has been pretty helpful."

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Cons
"Datadog lacks a deeper application-level insight. Their competitors had eclipsed them in offering ET functionality that was important to us. That's why we stopped using it and switched to New Relic. Datadog's price is also high.""Additional metrics should be included.""The product could do better with its notifications.""It does not have the best interface.""Stability of the product has been a concern for us outside of the primary monitoring agents.""It lacks consistency in the APIs.""There are things about it that we would like to be fixed, such as it is taking averages of average. This results in data that we don't expect.""We have asked technical support questions, and sometimes they don't get back to us right away. Or when they do, it is not the right answer."

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"The product has good documentation for Linux, however, their documentation for Windows is lacking substantially. It's something they need to develop.""The deployment process could be improved.""I would like to see the company implement the AI auto-baseline feature which Dynatrace has.""I would like if it could have predictive analysis. Today, we only have the option to configure thresholds.""I would like an infrastructure network that provides real-time views, showing the issues.""Compared to their competitors, they are missing some features at the moment.""The APIs could be better. I would also like more APIs and features to integrate with streaming solutions, like Kinesis or Kafka.""I would like to be able to invest less time in IT and ad hocs. We should be concentrating on other issues."

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Pricing and Cost Advice
"It didn't scale well from the cost perspective. We had a custom package deal.""The pricing came up a bit compared to their competitors. It is not that the price has risen, but that the competitors have gone down. They keep adding more features that I would have expected to be baked in at a more nominal price. I have been increasingly dissatisfied with the pricing, but not enough to jump ship.""It costs the same amount it would if we were hosting it ourselves, so we are incredibly happy with the cost.""At my last company, we did see ROI, specifically around response time. We could get to mission critical things that were down and losing revenue on immediately. So, the product paid itself back.""The pricing and licensing through AWS Marketplace has been good. It would be nice if it was cheaper, but their pricing is reasonable for what it is. Sometimes, for their newer features, they charge as if it's fully fleshed out, even though it is a newer feature and it may have less stuff than their other items.""It has always scaled for us. Cost scales up too, but that is not necessarily a bad thing. It's reasonable for what they're providing.""Pricing and licensing are reasonable for what they give you. You get the first five hosts free, which is fun to play around with. Then it's about four dollars a month per host, which is very affordable for what you get out of it. We have a lot of hosts that we put a lot of custom metrics into, and every host gives you an allowance for the number of custom metrics."

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"The price depends on how many agents you want.""Pricing is better with New Relic APM than Dynatrace.""The new licensing model is great, as we pay for what we use (in computational units). However, the pricing is expensive compared to other tools.""The detection piece of it brings us a big return on investment.""The pricing could be better. We did not purchase the full version. Maybe if we applied all the other features of the full version of New Relic, we could get all the features that we feel are missing.""Purchasing through the AWS Marketplace was easy. The product is easy to deploy and manage, which is why our company purchased through the AWS Marketplace.""The pricing model is a little confusing for beginners. They find it a little expensive, and if you are using it already, then that is not good.""The pricing is okay comparatively their competitors. The only concern was whether it should be purchased on demand or bring your own license, and which way passes some savings onto the end customers."

More New Relic APM Pricing and Cost Advice »

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Answers from the Community
Natraj Iyer
Questions from the Community
Top Answer: This is definitely a good product and I would consider them one of the leaders within the application monitoring and cloud monitoring space.
Top Answer: Additional metrics should be included. Better integration with other solutions is needed.
Top Answer: We are a solution provider and Datadog is one of the products that I was working on with one of my clients. They are currently evaluating it for use in cloud monitoring. Specifically, Datadog is used… more »
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Average Words per Review
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Also Known As
New Relic Mobile
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Datadog
New Relic
Overview
Datadog is a monitoring service for IT, Dev and Ops teams who write and run applications at scale, and want to turn the massive amounts of data produced by their apps, tools and services into actionable insight.

New Relic is a software analytics and application performance management solution that gives users in-depth data visibility and analytics. By going right to the source, the code, New Relic enables users to develop quicker software, build improved products,and consistently impress their customers. Data tells a story and New Relic interprets what it is telling you.

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Sample Customers
Adobe, Samsung, facebook, HP Cloud Services, Electronic Arts, salesforce, Stanford University, CiTRIX, Chef, zendesk, Hearst Magazines, Spotify, mercardo libre, Slashdot, Ziff Davis, PBS, MLS, The Motley Fool, Politico, Barneby's Dow Jones, Microsoft, Nike, Groupon, NBC, Sony, Fox, Adobe, Best Buy, Walmart, and WebMD, Cirque du Soleil, FlightNetwork.com, France Télévisions SA, Hachette Book Group, Hy-Vee, Inc., Isolation Network, Inc., Lighthouse eDiscovery, Major League Soccer, NYC-DOT, New Zealand Media and Entertainment, Office Depot International in Europe, Royal Opera House, Adobe Systems Incorporated, American Eagle Outfitters, Inc., Citrix, Despegar.com, Eastern Bank Corporation, Fox Sports, Globosat, Hogg Robinson plc, iHeartMedia, Jive, Kent State University, Multiplus, NBCUniversal, Ocado, REI, Sensis, VenueNext, Yellow Pages Limited and Zenefits
Top Industries
REVIEWERS
Comms Service Provider25%
Financial Services Firm13%
Manufacturing Company13%
Media Company13%
VISITORS READING REVIEWS
Computer Software Company39%
Comms Service Provider11%
Media Company8%
Retailer6%
REVIEWERS
Financial Services Firm19%
Computer Software Company13%
Media Company13%
Manufacturing Company6%
VISITORS READING REVIEWS
Computer Software Company41%
Comms Service Provider10%
Media Company8%
Financial Services Firm5%
Company Size
REVIEWERS
Small Business53%
Midsize Enterprise27%
Large Enterprise20%
VISITORS READING REVIEWS
Small Business25%
Midsize Enterprise11%
Large Enterprise64%
REVIEWERS
Small Business38%
Midsize Enterprise29%
Large Enterprise33%
VISITORS READING REVIEWS
Small Business19%
Midsize Enterprise6%
Large Enterprise75%
Find out what your peers are saying about Datadog vs. New Relic APM and other solutions. Updated: September 2020.
438,441 professionals have used our research since 2012.
Datadog is ranked 3rd in Application Performance Management (APM) with 11 reviews while New Relic APM is ranked 4th in Application Performance Management (APM) with 18 reviews. Datadog is rated 7.8, while New Relic APM is rated 8.4. The top reviewer of Datadog writes "They have a good ecosystem for their integrations". On the other hand, the top reviewer of New Relic APM writes "We have been able to proactively identify failures before they happen". Datadog is most compared with Splunk, Dynatrace, Zabbix, Google Stackdriver and AppDynamics, whereas New Relic APM is most compared with Dynatrace, Splunk, AppDynamics, Azure Monitor and SolarWinds Server and Application Monitor. See our Datadog vs. New Relic APM report.

See our list of best Application Performance Management (APM) vendors.

We monitor all Application Performance Management (APM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.