Compare Datadog vs. New Relic APM

Cancel
You must select at least 2 products to compare!
Datadog Logo
40,053 views|33,501 comparisons
New Relic APM Logo
18,102 views|12,944 comparisons
Most Helpful Review
Find out what your peers are saying about Datadog vs. New Relic APM and other solutions. Updated: July 2021.
521,189 professionals have used our research since 2012.
Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros
"This is definitely a good product and I would consider them one of the leaders within the application monitoring and cloud monitoring space.""Datadog's ability to group and visualize the servers and the data makes it relatively easy for the root cause analysis.""Straightforward to integrate and automate.""Having a clear view, not only of our infrastructure but our apps and services as well, has brought a great added value to our customers.""Having a wealth of information has helped us investigate outages, and having historical data helps us tune our system.""The most valuable features are logging, the extensive set of integrations, and easy jumpstart.""The fact that everything is under a single pane of glass is really valuable, as developers don't have to spend their time copying correlation IDs across tools to find what they need.""The most valuable feature is the dashboards that are provided out of the box, as well as ones we were able to configure."

More Datadog Pros »

"End-user Synthetics and monitoring are very good.""The service maps that it creates, the health maps that it creates, the insights that it provides, etc., are all quite useful.""The most valuable feature is application monitoring.""The VPN is one of the solution's most valuable features for us.""It does everything we wanted it to do.""The breakdown of the response time of different components and getting in-depth details of the slow component are the most valuable features. It is easy to use, and it gets the job done.""Working with the solution is very easy. It's user-friendly.""The simplicity of the dashboard is very good."

More New Relic APM Pros »

Cons
"Additional metrics should be included.""Datadog lacks a deeper application-level insight. Their competitors had eclipsed them in offering ET functionality that was important to us. That's why we stopped using it and switched to New Relic. Datadog's price is also high.""Could be a little more user friendly.""The error traceability is an area that can be improved.""The pricing model could be simplified as it feels a bit outdated, especially when you look at the billing model of compute instances vs the containers instances.""Datadog has a lot of documentation, but a lot of that documentation assumes you know how the service works, which can lead to confusion.""In the past two years, there have been a couple of outages.""The incident management beta looks promising, but it is still missing the ability to automatically create incidents based on certain alerts."

More Datadog Cons »

"The deployment process could be improved.""The product has good documentation for Linux, however, their documentation for Windows is lacking substantially. It's something they need to develop.""They should bring the pricing down to be more competitive.""The older view is much better than the new view that they have. We'd like to go back to that previous version. The user interface just isn't as nice as it used to be.""How granular I could go down at looking at certain data, especially related to the operations, is limited.""There has been some problem with the agent, and it is just not working well. It is not able to record information with the application server. They have been able to fix the issue, but it took quite a long time. This is the main issue in the APM products and also in New Relic. The mobile application monitoring has been pretty difficult to set up and also quite expensive. It should be a little bit easier and cheaper. Because it is pretty difficult and expensive, many customers don't take it.""It would be nice if there were pre-made dashboards.""It is very difficult to award the service level cycles at an endpoint level."

More New Relic APM Cons »

Pricing and Cost Advice
"It didn't scale well from the cost perspective. We had a custom package deal.""The price is better than some competing products.""Pricing is somewhat affordable compared to other solutions but in order to really lower the costs of other products you need to plan very carefully your resources usage, otherwise, it can get expensive real quick.""It is easy to run up a large bill, so become familiar with the cost of each piece of your bill and use the metrics they supply to estimate and monitor your bill.""Pricing seemed easy until the bill came in and some things were not accounted for.""The cost is high and this can be justified if the scale of the environment is big.""My advice is to really keep an eye on your overage costs, as they can spiral really fast.""If you do your homework, you'll find that if you're really concerned with cost, it's good."

More Datadog Pricing and Cost Advice »

"The price depends on how many agents you want.""This is an expensive tool.""The price was one of the reasons we chose this solution.""I think the pricing is reasonable."

More New Relic APM Pricing and Cost Advice »

report
Use our free recommendation engine to learn which Application Performance Management (APM) solutions are best for your needs.
521,189 professionals have used our research since 2012.
Answers from the Community
SystemsEngineer234z
author avatarTjeerd Saijoen
Vendor

The key is to have a holistic view over the complete infrastructure, the ones you have listed are great for APM if you need to monitor applications end to end. I have tested them all and have not found one capable to give me solutions they all report you have a problem but you need to figure out what the problems is. So we have decided to develop our own AI and it is not only monitoring OSI layer 1 -3 but layer 1-8 as well it give you a solution what has been wrong based on delays in transactions combined with security. We have deployed this now across healthcare in the USA as well Airports but it is working on every industry and working in a SaaS solution. But if I have a chose between the tools you mentioned, Dynatrace is the best choose it is easy to install and has a great interface. Also it has almost no configuration.

author avatarAdrian Antonypillai
User

We are currently going through a paper-based analysis to select an Enterprise APM solution.


Our Contenders are


1. Dynatrace


2. Cisco(AppDynamics)


3. Broadcom DX-APM


Shortlisted based on existing relationships with other products and services they provide.


We discounted New Relic- despite their growing capability - as they are yet to enter the enterprise APM solution scene.


With regards to your response "We eliminated Datadog due to a lack of real user monitoring and AppD based on experience and licensing .." :


Will you be willing to expand on Appd - what was your experience and issues w.r.t licensing. These could help us with our evaluation. Much appreciated. Regards Adrian

author avatarHani Khalil
Real User

Could you please share your requirements ? There are a lot tools can be added to the list. I spent almost 6 months to test and check many tools then I select eG enterprise.

author avatarNeryub Khan
Real User

Thanks 

Questions from the Community
Top Answer: There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra… more »
Top Answer: Datadog: Unify logs, metrics, and traces from across your distributed infrastructure. Datadog is the leading service for cloud-scale monitoring. It is used by IT, operations, and development teams who… more »
Top Answer: The application performance monitoring is pretty good.
Top Answer: The simplicity of the dashboard is very good.
Top Answer: It offers transactions, but it does not offer an endpoint-level insight at the URL level. When we get a request, we want to know what the life cycle of that service is, and where the cycle is. This is… more »
Ranking
Views
40,053
Comparisons
33,501
Reviews
18
Average Words per Review
586
Rating
8.4
Views
18,102
Comparisons
12,944
Reviews
8
Average Words per Review
556
Rating
8.5
Popular Comparisons
Also Known As
New Relic Mobile
Learn More
Overview
Datadog is a monitoring service for IT, Dev and Ops teams who write and run applications at scale, and want to turn the massive amounts of data produced by their apps, tools and services into actionable insight.

New Relic is a software analytics and application performance management solution that gives users in-depth data visibility and analytics. By going right to the source, the code, New Relic enables users to develop quicker software, build improved products,and consistently impress their customers. Data tells a story and New Relic interprets what it is telling you.

Offer
Learn more about Datadog
Learn more about New Relic APM
Sample Customers
Adobe, Samsung, facebook, HP Cloud Services, Electronic Arts, salesforce, Stanford University, CiTRIX, Chef, zendesk, Hearst Magazines, Spotify, mercardo libre, Slashdot, Ziff Davis, PBS, MLS, The Motley Fool, Politico, Barneby's
Dow Jones, Microsoft, Nike, Groupon, NBC, Sony, Fox, Adobe, Best Buy, Walmart, and WebMD, Cirque du Soleil, FlightNetwork.com, France Télévisions SA, Hachette Book Group, Hy-Vee, Inc., Isolation Network, Inc., Lighthouse eDiscovery, Major League Soccer, NYC-DOT, New Zealand Media and Entertainment, Office Depot International in Europe, Royal Opera House, Adobe Systems Incorporated, American Eagle Outfitters, Inc., Citrix, Despegar.com, Eastern Bank Corporation, Fox Sports, Globosat, Hogg Robinson plc, iHeartMedia, Jive, Kent State University, Multiplus, NBCUniversal, Ocado, REI, Sensis, VenueNext, Yellow Pages Limited and Zenefits
Top Industries
REVIEWERS
Computer Software Company20%
Financial Services Firm15%
Comms Service Provider10%
Real Estate/Law Firm10%
VISITORS READING REVIEWS
Computer Software Company30%
Comms Service Provider18%
Financial Services Firm8%
Media Company6%
REVIEWERS
Financial Services Firm19%
Media Company12%
Computer Software Company12%
Manufacturing Company8%
VISITORS READING REVIEWS
Computer Software Company31%
Comms Service Provider18%
Financial Services Firm7%
Media Company6%
Company Size
REVIEWERS
Small Business42%
Midsize Enterprise27%
Large Enterprise30%
VISITORS READING REVIEWS
Small Business36%
Midsize Enterprise13%
Large Enterprise51%
REVIEWERS
Small Business39%
Midsize Enterprise30%
Large Enterprise32%
VISITORS READING REVIEWS
Small Business20%
Midsize Enterprise18%
Large Enterprise61%
Find out what your peers are saying about Datadog vs. New Relic APM and other solutions. Updated: July 2021.
521,189 professionals have used our research since 2012.

Datadog is ranked 2nd in Application Performance Management (APM) with 19 reviews while New Relic APM is ranked 5th in Application Performance Management (APM) with 8 reviews. Datadog is rated 8.4, while New Relic APM is rated 8.6. The top reviewer of Datadog writes "Provides insightful analytics and good visibility that assist with making architectural decisions". On the other hand, the top reviewer of New Relic APM writes "Useful service map feature and reasonably priced but the visibility can be improved". Datadog is most compared with Dynatrace, Splunk, ELK Logstash, Azure Monitor and Amazon CloudWatch, whereas New Relic APM is most compared with Dynatrace, Splunk, Azure Monitor, AWS X-Ray and AppDynamics. See our Datadog vs. New Relic APM report.

See our list of best Application Performance Management (APM) vendors.

We monitor all Application Performance Management (APM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.