Datadog vs. New Relic APM

Datadog is ranked 9th in Application Performance Management (APM) with 7 reviews vs New Relic APM which is ranked 4th in Application Performance Management (APM) with 8 reviews. The top reviewer of Datadog writes "They have a good ecosystem for their integrations". The top reviewer of New Relic APM writes "It gives insights to non-technical people about what technical issues are most important". Datadog is most compared with Nagios XI, Amazon CloudWatch and Zabbix. New Relic APM is most compared with Dynatrace, AppDynamics and CA APM. See our Datadog vs. New Relic APM report.
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Quotes From Members Comparing Datadog vs. New Relic APM

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
Pros
We have made our product more stable with this product.We get monitoring data out of it, which helps us react to complicated situations with our own product.Using the data, our operation teams works with the dashboards to get their statistics, analytics, etc.We have a better grasp of what is occurring during the deployment cycle. If something fails, we have an idea what has failed, where it has failed, and how it failed to better mitigate the situation.It is a good one stop location where we keep all our data for our infrastructure, and it's also easier to navigate between different things.Their interface is probably one of the easiest things to use because it lets non-developers and non-engineers quickly get access to metrics and pull business value out of them. We could put together dashboards and give it to people who are non-technical, then they can see the state of the world.We have been able to set very specific CPU and memory alerts, at the very base level, then we started to pull real business value, like 99th percentile response rates for our API calls.It has turned into an operational dashboard. If you felt something is going wrong, you can immediately open up Datadog. It has been our go to application because we know the answer will be there.

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We are able to drill down and see what is going on in the system.It has given us better insight into the performance of the system.It has in-depth analysis using developer code for someone whose not traditionally a developer.It gives insights to non-technical people about what technical issues are most important, how much it impacts customers, and potentially, where we should be targeting our development teams when they have time.Sometimes, I monitor the user's time of response and use this information to improve the number of servers on the back-end. Or, I can use it to change my back log for front-end developers and improve their response times. It's very important in this case because I can improve the experience of the final user.It has helped us maintain a much higher uptime than we had previously.Server uptime is its most valuable feature.It is a one stop shop and integrated with PagerDuty seamlessly. The solution is pretty self-contained.

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Cons
The product could be faster.I would like testing for data in the future.We want to reduce having to go to different screens to obtain all the information.At the beginning, when we started throwing logs at it, there was a bit of hiccup. However, this was during their beta period, so hiccups were expected.The way data is represented can be limiting. When I first tried it out a long time ago, you could graph a metric and another metric, and they'd overlay, but you couldn't take the ratio between the two.When I started using it years ago, it had stability problems. I remember, specifically, we ran everything in Docker containers. There were some problems getting it into a Docker container with very specific memory limits.The on-premise version is very difficult to upgrade.​It would be nice to be able to graph metrics by excluding certain tags (like you can do in monitors).

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The price needs improvement.They could improve the education process and how people understand that these tools are very technical. Right now, if someone was to pick it up from day one, it is a very steep learning curve.The monitoring is only as good as the alerts that it produces. By having it set up fine grain alerting, it is a bit of a pain.We have had issues with our agents going offline.We would like to receive more AWS-specific details from the New Relic Dashboard, like EC2 health.In addition, its difficult to have a predictive tool to see how the application would behave in the future when it basically only shows the historical data.

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Pricing and Cost Advice
It has always scaled for us. Cost scales up too, but that is not necessarily a bad thing. It's reasonable for what they're providing.Pricing and licensing are reasonable for what they give you. You get the first five hosts free, which is fun to play around with. Then it's about four dollars a month per host, which is very affordable for what you get out of it. We have a lot of hosts that we put a lot of custom metrics into, and every host gives you an allowance for the number of custom metrics.​Pricing seems reasonable. It depends on the size of your organization, the size of your infrastructure, and what portion of your overall business costs go toward infrastructure.

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The pricing and licensing are too high.They gave us aggressive discounts when they were brought in for the first time, but they have also kept them for the year-on-year renewals, which has been absolutely fine.The pricing and licensing are good if you have an account manager and a partner manager who are looking to help out.I recommend using the free version of New Relic. If you like the free version and understand its importance for your company, you can move to the trial. Then, you can migrate to the paid version.There is a picture which goes to your browser and it monitors requests from other users. However, it's impossible to use now because the price is very high. The feature is very nice, but I tried it during the trial period, and the current price makes it impossible to use.If it’s the right tool, it doesn’t matter what it costs because you’re going to get it back many-fold from your productivity.

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Ranking
Views
12,187
Comparisons
7,221
Reviews
2
Followers
400
Avg. Rating
10.0
Views
35,247
Comparisons
11,156
Reviews
4
Followers
1,244
Avg. Rating
9.5
Unranked
In Application Performance Management (APM)
Top Comparisons
Compared 16% of the time.
Compared 7% of the time.
Compared 7% of the time.
See more Datadog competitors »
Compared 28% of the time.
Compared 15% of the time.
Compared 8% of the time.
See more New Relic APM competitors »
Compared 29% of the time.
Also Known As
New Relic Mobile
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Datadog
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Overview
Datadog is a monitoring service for IT, Dev and Ops teams who write and run applications at scale, and want to turn the massive amounts of data produced by their apps, tools and services into actionable insight.

New Relic is a software analytics and application performance management solution that gives users in-depth data visibility and analytics. By going right to the source, the code, New Relic enables users to develop quicker software, build improved products,and consistently impress their customers. Data tells a story and New Relic interprets what it is telling you.

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Sample Customers
Adobe, Samsung, facebook, HP Cloud Services, Electronic Arts, salesforce, Stanford University, CiTRIX, Chef, zendesk, Hearst Magazines, Spotify, mercardo libre, Slashdot, Ziff Davis, PBS, MLS, The Motley Fool, Politico, Barneby's Dow Jones, Microsoft, Nike, Groupon, NBC, Sony, Fox, Adobe, Best Buy, Walmart, and WebMD, Cirque du Soleil, FlightNetwork.com, France Télévisions SA, Hachette Book Group, Hy-Vee, Inc., Isolation Network, Inc., Lighthouse eDiscovery, Major League Soccer, NYC-DOT, New Zealand Media and Entertainment, Office Depot International in Europe, Royal Opera House, Adobe Systems Incorporated, American Eagle Outfitters, Inc., Citrix, Despegar.com, Eastern Bank Corporation, Fox Sports, Globosat, Hogg Robinson plc, iHeartMedia, Jive, Kent State University, Multiplus, NBCUniversal, Ocado, REI, Sensis, VenueNext, Yellow Pages Limited and Zenefits
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Top Industries
VISITORS READING REVIEWS
Financial Services Firm
20%
Media Company
12%
Software R&D Company
10%
Comms Service Provider
8%
REVIEWERS
Financial Services Firm
18%
Media Company
13%
Software R&D Company
11%
Retailer
7%
VISITORS READING REVIEWS
Financial Services Firm
22%
Marketing Services Firm
11%
Software R&D Company
7%
Retailer
7%
No Data Available
Company Size
REVIEWERS
Small Business
64%
Midsize Enterprise
29%
Large Enterprise
7%
VISITORS READING REVIEWS
Small Business
29%
Midsize Enterprise
23%
Large Enterprise
48%
REVIEWERS
Small Business
37%
Midsize Enterprise
29%
Large Enterprise
33%
VISITORS READING REVIEWS
Small Business
27%
Midsize Enterprise
22%
Large Enterprise
51%
No Data Available
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