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Most Helpful Review
Use New Relic Synthetics? Share your opinion.
Find out what your peers are saying about Dynatrace, Datadog, AppDynamics and others in Application Performance Management (APM). Updated: November 2020.
448,076 professionals have used our research since 2012.
Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros
"This solution allows me to have true visibility for any metrics when it comes to my cloud, and private.""This solution makes it a lot easier to figure out trends within very different data sources, which makes it easy to see why something is misbehaving.""The features I find most valuable is the querying and alerting capabilities.""People are very pleased with the implementation.""The most valuable aspects of the solution are its ease of use and its ease of implementation.""No issues with stability."

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"I don't have to worry about upgrades with the AWS version.""Their interface is probably one of the easiest things to use because it lets non-developers and non-engineers quickly get access to metrics and pull business value out of them. We could put together dashboards and give it to people who are non-technical, then they can see the state of the world.""We have been able to set very specific CPU and memory alerts, at the very base level, then we started to pull real business value, like 99th percentile response rates for our API calls.""It has turned into an operational dashboard. If you felt something is going wrong, you can immediately open up Datadog. It has been our go to application because we know the answer will be there.""We have a better grasp of what is occurring during the deployment cycle. If something fails, we have an idea what has failed, where it has failed, and how it failed to better mitigate the situation.""It is a good one stop location where we keep all our data for our infrastructure, and it's also easier to navigate between different things.""Using the data, our operation teams works with the dashboards to get their statistics, analytics, etc.""It has scaled great. I haven't run into any problems anywhere that I've used it. They have handled everything that we have needed them to."

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"We were able to integrate with the messaging tool, Slack, which meant that we got notifications whenever something was not quite right."

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Cons
"I would like to see integration with Kubernetes cluster and APIs so that you can manage the entire stack.""I would like to see more out-of-the-box dashboards for in-depth application monitoring of standard products that are out there.""In the new version, I would love to see more prediction capabilities. It would be great if one could see the alerts get a little more enriched with information and become more human-friendly instead of the technical stuff that they put in there. I think those would be really awesome outcomes to get.""The implementation is a long process that should be improved.""They could make it more easy to plug-in data so that a nontechnical person will be able to use it, like accountants or finance people. That way they don't have to ask us.""It could use a URL document server. Everything in the market is moving towards automation and everybody's looking for the single click operations as well relational data locality."

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"The on-premise version is very difficult to upgrade.""The way data is represented can be limiting. When I first tried it out a long time ago, you could graph a metric and another metric, and they'd overlay, but you couldn't take the ratio between the two.""When I started using it years ago, it had stability problems. I remember, specifically, we ran everything in Docker containers. There were some problems getting it into a Docker container with very specific memory limits.""We want to reduce having to go to different screens to obtain all the information.""At the beginning, when we started throwing logs at it, there was a bit of hiccup. However, this was during their beta period, so hiccups were expected.""I would like testing for data in the future.""I would love to see support for front-end and mobile applications. Right now, it is mostly all back-end stuff. Being able to do some integration with our front-end products would be awesome.""We have asked technical support questions, and sometimes they don't get back to us right away. Or when they do, it is not the right answer."

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"There are certain features that are not supported in New Relic, such as CATSEARCH, which allows you to do a full-text search."

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Pricing and Cost Advice
"Educational pricing is available for this solution.""We were given a year's worth of service. It was included within our ELA. We were trying to do a proof of concept, which is almost over now.""Different locations require different setups. In your terms, around 300 to around 400K USD."

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"It has always scaled for us. Cost scales up too, but that is not necessarily a bad thing. It's reasonable for what they're providing.""Pricing and licensing are reasonable for what they give you. You get the first five hosts free, which is fun to play around with. Then it's about four dollars a month per host, which is very affordable for what you get out of it. We have a lot of hosts that we put a lot of custom metrics into, and every host gives you an allowance for the number of custom metrics.""At my last company, we did see ROI, specifically around response time. We could get to mission critical things that were down and losing revenue on immediately. So, the product paid itself back.""The pricing and licensing through AWS Marketplace has been good. It would be nice if it was cheaper, but their pricing is reasonable for what it is. Sometimes, for their newer features, they charge as if it's fully fleshed out, even though it is a newer feature and it may have less stuff than their other items.""It costs the same amount it would if we were hosting it ourselves, so we are incredibly happy with the cost.""The pricing came up a bit compared to their competitors. It is not that the price has risen, but that the competitors have gone down. They keep adding more features that I would have expected to be baked in at a more nominal price. I have been increasingly dissatisfied with the pricing, but not enough to jump ship.""It didn't scale well from the cost perspective. We had a custom package deal.""The price is better than some competing products."

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"I loved this product, but we can no longer afford it, so we dropped it."

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Questions from the Community
Top Answer: It’s in INR. Our data is on four sites and these are in the development phase. Different locations require different… more »
Top Answer: It could use a URL document server. Everything in the market is moving towards automation and everybody's looking for… more »
Top Answer: This is definitely a good product and I would consider them one of the leaders within the application monitoring and… more »
Top Answer: Additional metrics should be included. Better integration with other solutions is needed.
Top Answer: We are a solution provider and Datadog is one of the products that I was working on with one of my clients. They are… more »
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Also Known As
Wavefront, Wavefront by VMware, VMware Tanzu Observability
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VMware
Datadog
New Relic
Overview

VMware Tanzu Observability provides metrics-driven analytics at massive scale, so you can get the most out of your cloud-native apps.

Datadog is a monitoring service for IT, Dev and Ops teams who write and run applications at scale, and want to turn the massive amounts of data produced by their apps, tools and services into actionable insight.

New Relic Synthetics - powered by a selenium-driven Chrome browser - allows you to monitor and test your apps and address issues before they affect your end users. Explore everything from easy-to-read waterfall charts and test results to detailed downtime and error reports. Synthetics features includes monitor business-critical functionality, deep dive troubleshooting, complete application lifecycle monitoring and alerts, maintaining SLAs and customer satisfaction.

Offer
Learn more about VMware Tanzu Observability by Wavefront
Learn more about Datadog
Learn more about New Relic Synthetics
Sample Customers
Box, Intuit, Workday, Groupon, British Gas, SpaceApe, Marketo, DoordDash, LyftAdobe, Samsung, facebook, HP Cloud Services, Electronic Arts, salesforce, Stanford University, CiTRIX, Chef, zendesk, Hearst Magazines, Spotify, mercardo libre, Slashdot, Ziff Davis, PBS, MLS, The Motley Fool, Politico, Barneby'sFairfax Media, MercadoLibre, Costa Coffee, Kiva, Confused.com, Boozt.com
Top Industries
VISITORS READING REVIEWS
Computer Software Company30%
Comms Service Provider20%
Financial Services Firm12%
Retailer5%
REVIEWERS
Financial Services Firm20%
Comms Service Provider20%
Media Company10%
Philanthropy10%
VISITORS READING REVIEWS
Computer Software Company35%
Comms Service Provider16%
Media Company7%
Financial Services Firm6%
VISITORS READING REVIEWS
Computer Software Company47%
Comms Service Provider13%
Media Company7%
Financial Services Firm6%
Company Size
No Data Available
REVIEWERS
Small Business47%
Midsize Enterprise35%
Large Enterprise18%
VISITORS READING REVIEWS
Small Business32%
Midsize Enterprise10%
Large Enterprise58%
No Data Available
Find out what your peers are saying about Dynatrace, Datadog, AppDynamics and others in Application Performance Management (APM). Updated: November 2020.
448,076 professionals have used our research since 2012.

Datadog is ranked 2nd in Application Performance Management (APM) with 13 reviews while New Relic Synthetics is ranked 28th in Application Performance Management (APM) with 1 review. Datadog is rated 8.0, while New Relic Synthetics is rated 8.0. The top reviewer of Datadog writes "They have a good ecosystem for their integrations". On the other hand, the top reviewer of New Relic Synthetics writes "Good drill-down functionality let us see through to SQL code, and it integrates well with Slack". Datadog is most compared with Dynatrace, Splunk, New Relic APM, Azure Monitor and Moogsoft, whereas New Relic Synthetics is most compared with Dynatrace, Instana Dynamic APM, Google Stackdriver, Akamai mPulse and AWS X-Ray.

See our list of best Application Performance Management (APM) vendors.

We monitor all Application Performance Management (APM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.