M UIT manager at a tech services company
BrianHeislerPrincipal Enterprise Systems Engineer at a healthcare company
Amarnath PalaniswamySolution Architect at a media company
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
"Being able to build and modify dashboards on the fly with Activeboards streamlines my analyst time because my analysts aren't doing it across spreadsheets or five different tools to try to build a timeline out themselves. They can just ingest it all, build a timeline out across all the logging, and all the different information sources in one dashboard. So, it's a huge time saver. It also has the accuracy of being able to look at all those data sources in one view. The log analysis, which would take 40 hours, we can probably get through it in about five to eight hours using Devo."
"Even if it's a relatively technical tool or platform, it's very intuitive and graphical. It's very appealing in terms of the user interface. The UI has a graphically interface with the raw data in a table. The table can be as big as you want it, depending on your use case. You can easily get a report combining your data, along with calculations and graphical dashboards. You don't need a lot of training, because the UI is relatively very intuitive."
"The real-time analytics of security-related data are super. There are a lot of data feeds going into it and it's very quick at pulling up and correlating the data and showing you what's going on in your infrastructure. It's fast. The way that their architecture and technology works, they've really focused on the speed of query results and making sure that we can do what we need to do quickly. Devo is pulling back information in a fast fashion, based on real-time events."
"The user interface is really modern. As an end-user, there are a lot of possibilities to tailor the platform to your needs, and that can be done without needing much support from Devo. It's really flexible and modular. The UI is very clean."
"One of the biggest features of the UI is that you see the actual code of what you're doing in the graphical user interface, in a little window on the side. Whatever you're doing, you see the code, what's happening. And you can really quickly switch between using the GUI and using the code. That's really useful."
"The thing that Devo does better than other solutions is to give me the ability to write queries that look at multiple data sources and run fast. Most SIEMs don't do that. And I can do that by creating entity-based queries. Let's say I have a table which has Okta, a table which has G Suite, a table which has endpoint telemetry, and I have a table which has DNS telemetry. I can write a query that says, 'Join all these things together on IP, and where the IP matches in all these tables, return to me that subset of data, within these time windows.' I can break it down that way."
"The user experience [is] well thought out and the workflows are logical. The dashboards are intuitive and highly customizable."
"It's very, very versatile."
"This is definitely a good product and I would consider them one of the leaders within the application monitoring and cloud monitoring space."
"Datadog's ability to group and visualize the servers and the data makes it relatively easy for the root cause analysis."
"Straightforward to integrate and automate."
"Having a clear view, not only of our infrastructure but our apps and services as well, has brought a great added value to our customers."
"Having a wealth of information has helped us investigate outages, and having historical data helps us tune our system."
"The most valuable features are logging, the extensive set of integrations, and easy jumpstart."
"The fact that everything is under a single pane of glass is really valuable, as developers don't have to spend their time copying correlation IDs across tools to find what they need."
"The most valuable feature is the dashboards that are provided out of the box, as well as ones we were able to configure."
"It's a great solution for highlighting and discovering useful information regarding our network's elements."
"The feature that I have found most valuable is the scale-up and scale-down. The scale-up is an operation where the CPU boosts-up and then the memory will boost-up. That works awesomely."
"The most valuable feature is the NMS because that's the core of the system. Without the NMS, the other tools aren't that usable."
"The SMP and the xStats, which is for flat file integration, are both useful for integrating the various metrics that the device provides to monitor the performance of those systems."
"One of the solution's biggest strengths is its capacity management performance, with out-of-the-box reports through NMS, as well as its ability to collect NetFlow-related data from devices. The collection of network performance and flow data is important because we have many critical business applications."
"The most valuable feature as of late has been the API integration with ServiceNow."
"We find that the reporting is particularly valuable in terms of not only communicating with our peer teams but also with the executives."
"Data Insight reporting tool is the most valuable feature. They came up with it a couple of years ago. The most pleasing factor is the dark theme. You don't have a white background. It has templates that you can create for all kinds of reports that you can hit on the fly. It's much better printing of the reports. If you want to send PDFs to people, the reports are actually decent. Whereas for years, the old architecture of the PDFs was rubbish and even our customers said, "We have to manipulate your PDFs because they all have bad margin breaks. SevOne fixed that a couple of years ago with the new Data Insight. It's fantastic."
"Their documentation could be better. They are growing quickly and need to have someone focused on tech writing to ensure that all the different updates, how to use them, and all the new features and functionality are properly documented."
"There's always room to reduce the learning curve over how to deal with events and machine data. They could make the machine data simpler."
"Devo has a lot of cloud connectors, but they need to do a little bit of work there. They've got good integrations with the public cloud, but there are a lot of cloud SaaS systems that they still need to work with on integrations, such as Salesforce and other SaaS providers where we need to get access logs."
"The Activeboards feature is not as mature regarding the look and feel. Its functionality is mature, but the look and feel is not there. For example, if you have some data sets and are trying to get some graphics, you cannot change anything. There's just one format for the graphics. You cannot change the size of the font, the font itself, etc."
"There's room for improvement within the GUI. There is also some room for improvement within the native parsers they support. But I can say that about pretty much any solution in this space."
"Some third-parties don't have specific API connectors built, so we had to work with Devo to get the logs and parse the data using custom parsers, rather than an out-of-the-box solution."
"Technical support could be better."
"From our experience, the Devo agent needs some work. They built it on top of OS Query's open-source framework. It seems like it wasn't tuned properly to handle a large volume of Windows event logs. In our experience, there would definitely be some room for improvement. A lot of SIEMs on the market have their own agent infrastructure. I think Devo's working towards that, but I think that it needs some improvement as far as keeping up with high-volume environments."
"Additional metrics should be included."
"Datadog lacks a deeper application-level insight. Their competitors had eclipsed them in offering ET functionality that was important to us. That's why we stopped using it and switched to New Relic. Datadog's price is also high."
"Could be a little more user friendly."
"The error traceability is an area that can be improved."
"The pricing model could be simplified as it feels a bit outdated, especially when you look at the billing model of compute instances vs the containers instances."
"Datadog has a lot of documentation, but a lot of that documentation assumes you know how the service works, which can lead to confusion."
"In the past two years, there have been a couple of outages."
"The incident management beta looks promising, but it is still missing the ability to automatically create incidents based on certain alerts."
"Some similar solutions offer end-to-end visibility."
"The customizations are very hard. The person doing it has to be very good at analytics and has to be very good in all languages"
"There are some tweaks and enhancements that I've already requested. One is to be able to make changes per device rather than as a global setting. That has to do with naming. It's minor."
"One area that requires a little bit of improvement is the topology of visualization and being able to map out connections, end-to-end. It's able to do that, but it's not as impressive as we would like it to be. We would like to understand the different interface types and the connection points better, through the visualization. Heatmaps also need further development."
"Their virtualization solution is not compatible with our Kubernetes environment, which is one of the reasons we are ending our relationship with them."
"The reporting of NMS is good, but it could be better."
"There are a lot of pain points. My main problem is that we don't have a high availability system. There are 20 peers. We're going to lose the end-of-life appliances that are old. If we lose a peer and it doesn't come back, we lose all that data. The reason we don't have high availability is because it's double the charge."
"We previously have had discussions on some reporting enhancements. So, we raised a feature request, which was delivered from SevOne."
"It's a per gigabyte cost for ingestion of data. For every gigabyte that you ingest, it's whatever you negotiated your price for. Compared to other contracts that we've had for cloud providers, it's significantly less."
"We have an OEM agreement with Devo. It is very similar to the standard licensing agreement because we are charged in the same way as any other customer, e.g., we use the backroom."
"I'm not involved in the financial aspect, but I think the licensing costs are similar to other solutions. If all the solutions have a similar cost, Devo provides more for the money."
"Devo is definitely cheaper than Splunk. There's no doubt about that. The value from Devo is good. It's definitely more valuable to me than QRadar or LogRhythm or any of the old, traditional SIEMs."
"[Devo was] in the ballpark with at least a couple of the other front-runners that we were looking at. Devo is a good value and, given the quality of the product, I would expect to pay more."
"Be cautious of metadata inclusion for log types in pricing, as there are some "gotchas" with that."
"It didn't scale well from the cost perspective. We had a custom package deal."
"The price is better than some competing products."
"Pricing is somewhat affordable compared to other solutions but in order to really lower the costs of other products you need to plan very carefully your resources usage, otherwise, it can get expensive real quick."
"It is easy to run up a large bill, so become familiar with the cost of each piece of your bill and use the metrics they supply to estimate and monitor your bill."
"Pricing seemed easy until the bill came in and some things were not accounted for."
"The cost is high and this can be justified if the scale of the environment is big."
"My advice is to really keep an eye on your overage costs, as they can spiral really fast."
"If you do your homework, you'll find that if you're really concerned with cost, it's good."
"There are cheaper solutions available."
"The pricing has been fair."
"Many tools price things based on the number of KPIs that you're collecting around a device. In many cases, there could be hundreds of metrics that you need to collect. SevOne provides device-level pricing. That gives us the flexibility to turn on, and expand on, the metrics that we're collecting around those devices, without taking a financial hit."
"The pricing has not evolved with the market, which is one of the reasons we are moving to a new product."
"Although I don't have exact details in terms of cost, my experience has been that SevOne is willing to make a deal with the customer."
"There are different options available for licensing, with the per-device option being more expensive but more flexible."
"A blocking point is the high upfront cost because it is challenging to get it accepted and the purchase approved."
Devo is the only cloud-native logging and security analytics platform that releases the full potential of all your data to empower bold, confident action when it matters most. Only the Devo platform delivers the powerful combination of real-time visibility, high-performance analytics, scalability, multitenancy, and low TCO crucial for monitoring and securing business operations as enterprises accelerate their shift to the cloud.
SevOne provides modern monitoring and analytics solutions that organizations need to monitor their networks today, tomorrow and beyond. SevOne simplifies the extraction and enrichment of metric, flow, and streaming telemetry data across multi-vendor networks enabling enterprises, carriers and managed services providers to ensure optimal network operations and performance.
SevOne provides SaaS, public cloud and on-prem offerings, including several pre-built solutions specifically designed to solve SD-WAN, SDN, NFV and enterprise Wi-Fi challenges. SevOne helps customers compete and win in the connected world by increasing their business agility and velocity of delivering new applications and services. SevOne is privately held and is headquartered in Boston, Mass. Follow SevOne on Twitter at @SevOneInc.
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Datadog is ranked 2nd in Network Monitoring Software with 22 reviews while SevOne Network Data Platform is ranked 8th in Network Monitoring Software with 14 reviews. Datadog is rated 8.4, while SevOne Network Data Platform is rated 8.2. The top reviewer of Datadog writes "Provides insightful analytics and good visibility that assist with making architectural decisions". On the other hand, the top reviewer of SevOne Network Data Platform writes "Easy to use, facilitates proactive problem detection and resolution, with helpful and responsive support". Datadog is most compared with Dynatrace, Splunk, New Relic APM, ELK Logstash and Azure Monitor, whereas SevOne Network Data Platform is most compared with Zabbix, SolarWinds NPM, Splunk, ThousandEyes and PRTG Network Monitor. See our Datadog vs. SevOne Network Data Platform report.
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