Most Helpful Review
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
It has enhanced the performance of my team.
It provides more cloud data. They tend to just get the way a service would be designed on the cloud.
It has saved us a lot of trouble in implementation.
The ease with which we can filter, use metrics, and give accounts to customers, then let the customer filter, set up metrics, and alerts. This has been a big win for us.
The integration and configuration are incredibly simple. The SaaS offering is remarkably easy to set up, especially if you're coming from a Graphite environment or anything that uses a StatsD.
The ingestion points are unlimited and support customization. We haven't had anything yet that we haven't been able to integrate with it.
If we have a large load for users using our basic Datadog, it will immediately fire off an alert notifying us either something's wrong or not.
It has a nice UI.
We are able to diagnose problems before our customers.
It helps a lot because we can troubleshoot issues pretty easily.
We have used it many times to find a root cause of a live issue, then fix the problem in the applications.
Support has been excellent. Sumo Logic's support staff is really good, both their account management staff and direct support.
It provides easy visibility. I also like the shareable queries because we share a lot across groups.
For many of our services, we use Sumo Logic to track errors and send notifications to our Slack channel, if there are issues. Then, we have our support people monitoring this, and they can react quickly.
Scalability has been good for our needs. We haven't run into any scaling issues in regards to size so far.
I have no concerns about the stability of the product. I feel it handles the stress we put on it very well.
The product could do better with its notifications.
It does not have the best interface.
Stability of the product has been a concern for us outside of the primary monitoring agents.
It lacks consistency in the APIs.
There are things about it that we would like to be fixed, such as it is taking averages of average. This results in data that we don't expect.
We have asked technical support questions, and sometimes they don't get back to us right away. Or when they do, it is not the right answer.
I would love to see support for front-end and mobile applications. Right now, it is mostly all back-end stuff. Being able to do some integration with our front-end products would be awesome.
I would like testing for data in the future.
There are some API gaps that are missing.
We would like to have some type of predefined setup for the logs, making the setup easier by default.
We would like the ability to drill down into a dashboard and get into deeper levels.
There needs to be improvement on imported data which can be used within Sumo Logic to do more advanced queries.
I would like better UI-driven functionality to create alerts and reports. Now, we have to understand the syntax, so it is a little difficult for someone to pick it up without using the manuals. If there was more of a graphical user interface, it would be beneficial.
It would be nice to have an improved ability to scroll through logs within a time frame. Right now, we can search for specific errors. However, if we want to look for "before and after" within a specific time frame, it's not easy using the tool. This would be an improvement.
It took a bit of trial and error to get it set up correctly based on everything we had to do. In the end, we had to send everything over HTTP, which was sort of a stop-gap.
If you want to up your subscription through the AWS Marketplace, it can be difficult. You can't just go back to the AWS Marketplace, and say, "I want a bigger one now." You have to contact the sales team, then they do it on the back-end. This could definitely be improved.
Pricing and Cost Advice
The pricing came up a bit compared to their competitors. It is not that the price has risen, but that the competitors have gone down. They keep adding more features that I would have expected to be baked in at a more nominal price. I have been increasingly dissatisfied with the pricing, but not enough to jump ship.
It costs the same amount it would if we were hosting it ourselves, so we are incredibly happy with the cost.
At my last company, we did see ROI, specifically around response time. We could get to mission critical things that were down and losing revenue on immediately. So, the product paid itself back.
The pricing and licensing through AWS Marketplace has been good. It would be nice if it was cheaper, but their pricing is reasonable for what it is. Sometimes, for their newer features, they charge as if it's fully fleshed out, even though it is a newer feature and it may have less stuff than their other items.
It has always scaled for us. Cost scales up too, but that is not necessarily a bad thing. It's reasonable for what they're providing.
Pricing and licensing are reasonable for what they give you. You get the first five hosts free, which is fun to play around with. Then it's about four dollars a month per host, which is very affordable for what you get out of it. We have a lot of hosts that we put a lot of custom metrics into, and every host gives you an allowance for the number of custom metrics.
The AWS Marketplace pricing is borderline. Every annual renewal, we always contemplate if we are getting what we think we could out of it or could we do it cheaper with some other product.
The pricing is a little high, but for the features that we receive from Sumo Logic, it suits the price. For some small organizations, the price might be a little high.
I don't pay the bill. I've heard the AWS Marketplace pricing is high, but I like the value.
Pricing has been cheaper than some of the competing tools, like Splunk.
If we went to ELK Stack, which is open source, it would have been less costly, but it would have required more development from our side.
The only limit to the scalability of the product for us is how much we are willing to pay.
The price scaling comes in a bit expensive.
Purchasing the solution through the AWS Marketplace is very easy.
out of 26 in Cloud Monitoring Software
Average Words per Review
out of 48 in Log Management
Average Words per Review
Compared 26% of the time.
Compared 14% of the time.
Compared 12% of the time.
Compared 12% of the time.
Compared 11% of the time.
Compared 9% of the time.
|Datadog is a monitoring service for IT, Dev and Ops teams who write and run applications at scale, and want to turn the massive amounts of data produced by their apps, tools and services into actionable insight.||Sumo Logic simplifies how you collect and analyze machine data so that you can gain deep visibility across your full application and infrastructure stack. With the Sumo Logic service, you can accelerate modern application delivery, monitor and troubleshoot in real time and improve your security and compliance posture.|
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Software R&D Company34%
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Financial Services Firm7%