We performed a comparison between Dell Avamar and Quest Rapid Recovery based on real PeerSpot user reviews.
Find out in this report how the two Backup and Recovery solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The initial setup is easy."
"We've been using this solution to backup our servers. It is a simple backup and restore data application."
"For the on-prem backup, it has all the necessary features that we require. They keep coming up with new scripts and new updates."
"The solution integrates well with Unix, Windows, Hyper-V and VM."
"The setup is very easy."
"It is one of the best solutions for backing up Oracle and other servers."
"Scheduling is valuable. It does a good job of backing up, and it does a good job of restoring. Nobody has got a problem with that. The agents are well supported."
"The installation of the solution is easy."
"The solution's most valuable aspect is its ability to back up a physical server to another physical or virtual server."
"Built-in encryption helps to secure our data as it travels from our on-site server to our off-site backup server."
"Definitely, the mount and recovery points are the most valuable, because if someone deletes a file or something, or if something gets corrupted, we can always revert back to an old change because our repository goes about a month back. The ability to roll back files and the ability to roll back servers is really important."
"The best feature of the solution is the user interface."
"The most valuable feature of Quest Rapid Recovery for our organization is the VM recovery functionality."
"The fact that it can take a snapshot of everything on a server and replicate it on another server in real-time is the most valuable feature."
"The local mount utility is most valuable. I do restores fairly regularly. Thankfully, I have not ever lost an entire server that I've had to resurrect, but I certainly have people who erroneously saved over a file or have deleted a file. So, we've done that quite a bit. We still have the DL4000 appliance, and we had, kind of, extrapolated that out over a five-year period. Now, we're in year six, so we had to add storage, which we did as a SAN next to DL4000, but prior to adding in that extra storage, we, here and there, would run into situations where for whatever reason, it would want to be pulling a new base image, and then we would run out of storage. So, we would utilize the archive feature and archive the old data that we want to hang on to, but we don't necessarily need it taking up current data storage. Being able to export out really old data is most valuable to us. Then, we just store that on a NAS that we keep in another building."
"The compression and deduplication features have helped to save on storage costs."
"Interfaces need to be improved."
"The solution, in the future, should offer support for mobile."
"The solution is not very strong on the Cloud. They should work out how they can use this as a backup as a service."
"The screen design is a bit back-dated."
"Some customers need to back up to tape, but Avamar lacks support, so it costs a lot."
"Performance can sometimes be affected when tools are utilized for tasks like backup or deep archiving."
"The product could be improved by simplifying the components available."
"If you need to pull data out of it to offload to tapes, that's messy. You have a mechanism for it, but it is painful."
"There could be better space management for incremental data. When you use incremental data, the space in the appliance keeps on going up. There should be a better way to manage the space. You have to manage the incremental data to reduce the time."
"The terminology didn't seem easily available. When I go to the website, it is hard to search for things. You get all the articles, then you finally get the search button. They need the search at the top of the knowledge base. Then, on occasion, if you get an error message in the system, which is very important, it says, "Click here for more information," but I never get more information. The search engine doesn't find it or it is some weird error. It has never worked for me."
"It's buggy. That's a big problem. We're arranging to get rid of it. We're going to switch to Veeam."
"Sometimes, when we have certain batches for Windows, it needs to be restarted. When it's restarted, the service is configured as a delayed start. Sometimes, you need to wait too long until it rights itself, or you have to do it manually."
"The on-premises deployment model shouldn't have a maintenance fee. If there's going to be technical support, they need it to be free or it should be paid on upon adopting the solution."
"You can only take a snapshot from a virtual environment. It should have the ability to take snapshots from both a virtual and physical environment."
"When you do a full backup, all of the memory resources on the server are used, which is something that should be improved."
"I think the self-paced learning and knowledge base can always be improved so that users can self-service without having to contact either a reseller or Quest. I know there are things that I would have been looking for to try and solve. And the only way I could get there was to actually open a ticket rather than go through self-service through the portal."
Dell Avamar is ranked 12th in Backup and Recovery with 81 reviews while Quest Rapid Recovery is ranked 24th in Backup and Recovery with 18 reviews. Dell Avamar is rated 7.6, while Quest Rapid Recovery is rated 8.8. The top reviewer of Dell Avamar writes "Stable, integrates well with other solutions, and has a good price, but its UI needs a refresh". On the other hand, the top reviewer of Quest Rapid Recovery writes "Allows us to do point-in-time recovery and mount the whole server and saves quite a bit of time". Dell Avamar is most compared with Dell PowerProtect Data Manager, Veeam Backup & Replication, Dell NetWorker, Dell PowerProtect DP (IDPA) and Dell PowerProtect DD (Data Domain), whereas Quest Rapid Recovery is most compared with Veeam Backup & Replication, Quest NetVault, Azure Backup, Dell PowerProtect DD (Data Domain) and Rubrik. See our Dell Avamar vs. Quest Rapid Recovery report.
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