Dell CloudIQ vs eG Enterprise comparison

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2,016 views|1,327 comparisons
83% willing to recommend
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1,285 views|779 comparisons
95% willing to recommend
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Executive Summary

We performed a comparison between Dell CloudIQ and eG Enterprise based on real PeerSpot user reviews.

Find out in this report how the two IT Infrastructure Monitoring solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed Dell CloudIQ vs. eG Enterprise Report (Updated: March 2024).
767,995 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"Fewer vulnerabilities have been observed in the four years we have used the solution.""The tool for forecasting capacity is valuable.""The best thing about this solution is that you can check for the infrastructure and system updates that you might need to be compliant with the Cloud.""Mobile application is the most valuable feature for us. We can monitor all the storages on our phones. It's really good.""Has really nice roll-up dashboards."

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"The GUI is nicer than all the other graphical interfaces out there.""The auto-configuration or auto-Thresholding is very important because it saves a phenomenal amount of labor and setup costs and time.""The algorithm is the most valuable aspect of the solution.""Some of the best features of eG are, in terms of APM, they have complete modules between application performance monitoring, server monitoring, and even storage and network-based monitoring. The UI is also quite good. They have some standard AI-based capabilities, even though it's not quite as advanced when compared to Dynatrace. eG has some good, basic APM capabilities.""User session details""Sometimes when we face issues with the new technologies or very old technologies where we cannot enhance the service, they move to work with us directly and start doing some development on this area which is very good for us.""It gives good insight into inside of what's going on with Exchange.""The topology view which provides a visual representation of a service and quickly allows identification of errors or degraded performance."

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Cons
"Supporting legacy systems is an area that can be improved.""The reporting capabilities of this solution could be improved.""Doesn't do well in terms of integrating with technologies other than Dell.""In terms of improvement, they should enhance the product range.""PowerScale is the only file system offered and that is limiting."

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"The integration must be improved.""would like to see improvements in the alarm display console.""The solution needs to enhance the management dashboards.""I can understand why they designed the user interface (UI) the way they did, but sometimes in the management of the eG Manager, it can be a bit clunky.""In terms of areas for improvement in eG Enterprise, we are now moving most of our services to the OpenShift platform, and we need a way to monitor even containerized services or any service deployed on OpenShift, but that feature is still not available in eG Enterprise, so it's not good enough for us.""Back-end configuration is not easy to implement.""Dashboards are difficult to create, and not so useful.""The UI looks a little dated and could do with a refresh."

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Pricing and Cost Advice
  • "The solution is more expensive than NetApp which offers file systems in various price ranges."
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  • "You may get some monitoring products with certain licensing you may own. Some of these can take ages to configure and setup, along with needing a license to drive the software."
  • "If using eG for virtual desktops, carefully calculate whether per named user, per concurrent user, or per server"
  • "It'd be nice if the price was lower. That would be an improvement."
  • "They are aligned with other enterprise solutions."
  • "It is not expensive."
  • "They gave us a good price, when they were found out we were looking at other products because their price was very high. We were looking at another solution, then we came back to them was because they brought the price down. We selected them for three years."
  • "We paid about 300,000 Saudi Riyal for the solution and it was quite affordable compared to the competition."
  • "There are two licensing options: Perpetual and SaaS-based. The main offering, in terms of what eG prefers to offer, is the subscription-based rather than the Perpetual License. The price could be cheaper."
  • More eG Enterprise Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:Fewer vulnerabilities have been observed in the four years we have used the solution.
    Top Answer:I observed that legacy systems are not supported. For example, the latest Dell EMC Unity series storage is supported, and the pioneer storage of Dell EMC, VNX unfortunately, is not supported on Dell… more »
    Top Answer:Dell EMC's storage came with a proprietary solution. I deployed it in-house with Dell CloudIQ and integrated it with the EMC ESRS. Through that, we indirectly reached the cloud solution of IQ. We use… more »
    Top Answer:Could you please share your requirements ? There are a lot tools can be added to the list. I spent almost 6 months to test and check many tools then I select eG enterprise.
    Top Answer:I feel that eG Enterprise is one of the top APM tools available on the market. Out of the solutions I have tried, it is the best for monitoring, diagnosis, analytics, and reporting of key IT services… more »
    Top Answer:eG Enterprise has a single pane of glass for observability and monitoring.
    Ranking
    Views
    2,016
    Comparisons
    1,327
    Reviews
    4
    Average Words per Review
    390
    Rating
    7.8
    Views
    1,285
    Comparisons
    779
    Reviews
    4
    Average Words per Review
    489
    Rating
    8.3
    Comparisons
    Learn More
    Overview

    CloudIQ is a no cost Software-as-a-Service (SaaS) offering that provides a simple monitoring interface for an unlimited number of Unity systems. CloudIQ accesses data in near real time to enable monitoring and troubleshooting for Unity systems.

    eG Enterprise is a comprehensive performance monitoring tool that monitors applications, infrastructure, and networks. eG Enterprise offers a complete performance management solution that delivers diagnosis and automated IT auditing, and offers extensive reporting to test application latencies, storage hotspots, network failures, server incompetencies, bottlenecks, user experience (UX) concerns, and more.

    eG Enterprise monitors an organization’s total IT ecosystem and applications throughout every layer and all tiers and will take a deep dive to discover where a problem began, faster than any other solution. eG Enterprise is a complete solution that thoroughly monitors the end-user relationship for just about every IT deployment available, such as cloud-based microservices applications, enterprise applications, on-premise monolithic applications, and digital workspaces.

    eG Enterprise is a flexible solution and can be deployed in various circumstances, wherever the digital experience of the user needs to be managed and IT infrastructures and applications need to be monitored. eG Enterprise is effective from legacy on-premise deployments to the most cloud-centric ecosystem in the marketplace today.

    eG Enterprise Features

    • Application Performance Monitoring (APM): The solution is able to provide monitoring to discover, diagnose, and repair application performance problems so the end user is never affected.

    • Infrastructure monitoring: Users have full transparency to clearly visualize what is occurring with recent deployments and immediately diagnose network, database, and server problems.

    • Digital workspace monitoring: Workspaces are continually monitored to maintain the highest levels of productivity at all times. Users can easily monitor disconnects, logons, slowdowns, complete sessions, and more.

    • Enterprise application monitoring: Applications that do not perform as expected may result in significant losses for an organization. eG Enterprise is able to monitor many of today’s popular applications, such as PeopleSoft, SAP, Sharepoint, Siebel, and Office 365. Organizations are able to quickly identify underperforming applications, discover and diagnose problems, and remediate issues to ensure that optimal levels of productivity and profitability are being maintained at all times.

    • Cloud Monitoring: eG Enterprise provides effective monitoring for all of an organization's cloud infrastructures, including public, hybrid and private. eG Enterprise is able to facilitate the concise mapping of the relationships between tiers and discover the reasons for performance problems immediately before they reach the end user. eG Enterprise can be deployed on premises or as a SaaS-based solution.

    Reviews from Real Users

    “The product makes data collection easy. It's simple to set up. The algorithm is the most valuable aspect of the solution. In a few minutes after the installations, we can get insights from my technical environment. After a few minutes, I can get some valuable insights to make decisions.” - Anderson L., LatAm Presales Analyst at CLM

    “Some of the best features of eG are, in terms of APM, they have complete modules between application performance monitoring, server monitoring, and even storage and network-based monitoring. The UI is also quite good. They have some standard AI-based capabilities, even though it's not quite as advanced when compared to Dynatrace. eG has some good, basic APM capabilities.” - A PeerSpot user who is a Consultant at a tech services company

    Sample Customers
    North Carolina State University
    20th Century Fox, Allscripts, Anthem Blue Cross and Blue Shield, Aviva, AXA, Biogen, Cox Communications, Denver Health, eBay, JP Morgan Chase, PayPal, Southern California Edison, Samsung, and many more.
    Top Industries
    VISITORS READING REVIEWS
    Computer Software Company15%
    Manufacturing Company13%
    Financial Services Firm11%
    Legal Firm6%
    REVIEWERS
    Computer Software Company40%
    Energy/Utilities Company20%
    Financial Services Firm10%
    Legal Firm10%
    VISITORS READING REVIEWS
    Computer Software Company18%
    Financial Services Firm10%
    Manufacturing Company10%
    Government8%
    Company Size
    VISITORS READING REVIEWS
    Small Business20%
    Midsize Enterprise12%
    Large Enterprise68%
    REVIEWERS
    Small Business45%
    Midsize Enterprise5%
    Large Enterprise50%
    VISITORS READING REVIEWS
    Small Business20%
    Midsize Enterprise18%
    Large Enterprise63%
    Buyer's Guide
    Dell CloudIQ vs. eG Enterprise
    March 2024
    Find out what your peers are saying about Dell CloudIQ vs. eG Enterprise and other solutions. Updated: March 2024.
    767,995 professionals have used our research since 2012.

    Dell CloudIQ is ranked 41st in IT Infrastructure Monitoring with 5 reviews while eG Enterprise is ranked 42nd in IT Infrastructure Monitoring with 21 reviews. Dell CloudIQ is rated 7.8, while eG Enterprise is rated 8.2. The top reviewer of Dell CloudIQ writes "Easily visualize your environment's performance and forecast its capacity". On the other hand, the top reviewer of eG Enterprise writes "Great visibility, easy to set up, and has very responsive technical support". Dell CloudIQ is most compared with HPE OneView, Cisco Intersight, Moogsoft, Lenovo XClarity Orchestrator and NetApp Cloud Insights, whereas eG Enterprise is most compared with Grafana, ControlUp, Zabbix, Dynatrace and AppDynamics. See our Dell CloudIQ vs. eG Enterprise report.

    See our list of best IT Infrastructure Monitoring vendors.

    We monitor all IT Infrastructure Monitoring reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.