Compare Dell EMC CloudIQ vs. LogicMonitor

Cancel
You must select at least 2 products to compare!
Dell EMC CloudIQ Logo
1,456 views|1,004 comparisons
LogicMonitor Logo
7,082 views|4,235 comparisons
Most Helpful Review
Use Dell EMC CloudIQ? Share your opinion.
Find out what your peers are saying about Zabbix, Paessler AG, SolarWinds and others in IT Infrastructure Monitoring. Updated: January 2021.
455,962 professionals have used our research since 2012.
Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros
"Mobile application is the most valuable feature for us. We can monitor all the storages on our phones. It's really good."

More Dell EMC CloudIQ Pros »

"The most valuable feature is the UI because I find it very easy to navigate and you see everything with graphs.""The most valuable feature is the alerting and that everything is automatic so we don't have to work at onboarding customers. That means the product is ready for usage and there is very little configuration. We just need to insert the basic information of the device and monitoring will start working right away. That's definitely one of the very best features of the product.""One of the things that I really like about the LogicMonitor solution is that it has a whole bunch of things, data points, that it can monitor. They're called DataSources, and it has an amazing amount of devices it can monitor that are pre-built into the system You can customize them if you need to. You can change the thresholds and a whole bunch of different things with them. You can even create brand new ones if you need to, if the built-in data sources don't satisfy your requirements for the technology that you want to monitor.""The solution also has a variety of dashboards... They actually have a repository of a whole bunch of different ones, which is really nice... what's really cool is that you can grant somebody access to a dashboard without giving them full access to the rest of the system. You can provide a really nice, high-level dashboard to your executive team, so they can see what is, red, green, or yellow, without having to really get into the nitty-gritty of the technology...""We explored a couple of other products as well. None of the other products had a customer engagement team like LogicMonitor does.""The quick to build monitoring dashboards are the most valuable aspect of it because of the speed at which you can produce dashboards, which have a huge amount of information, across multiple sites. We use a lot of 0-based dashboards or dashboards that give us information about how our infrastructure is performing. The amount of insight that we can gain from a 30-second glance at a dashboard and a very clear view of how the infrastructure is working around the planet are good.""The solution has reduced our number of false positives compared to how many we were getting with other monitoring platforms. The fine tuning in LogicMonitor is one of the best features. Sometimes you install monitoring systems and they have a lot of chatter. You plug them in and suddenly your inbox is full with irrelevant information, whereas LogicMonitor is better at this out-of-the-box.""The alerting and the customized alerting are the most valuable features. We can set thresholds at multiple levels to alert us to issues that might start happening before they happen."

More LogicMonitor Pros »

Cons
"In terms of improvement, they should enhance the product range."

More Dell EMC CloudIQ Cons »

"The graphs are not intuitive and I think that they can be improved to help find issues faster.""The reporting capabilities are okay but they are not perfect. There are some drawbacks in terms of differences between the information that can be found in the portal when compared to the reports themselves. We can see some of the information on the portal by clicking and navigating the menus, but if we want that same information within the reports it can be tricky, depending on the specific information we're talking about... the biggest disappointment is that reports haven't been developed in the last couple of years at all.""With the email alerts that we get, it would be nice if the subject line were a little bit smaller, and if it showed the system that is out as the first thing. Sometimes you have to open the email to see what that is.""Some of the dashboard capabilities are being extended. There are a few bits and pieces that they could do to make them even more flexible than what they are.""It monitors most devices out-of-the-box, but not all. There is still improvement to be had in the devices that it monitors. It doesn't monitor some storage devices that we use, which is quite frustrating. It wasn't able to monitor Dell EMC Compellent Storage.""The biggest area of improvement is with mobile. I'd love to see them improve the mobile app side. That's something I've mentioned to them on multiple occasions. It's one thing to be sitting in front of my computer when a problem or an alert comes up.""One thing I would like to see is parent/child relationships and the ability to build a "suppression parent/child." For example, If I know that a top gateway is offline and I can't talk to it anymore, and anything that's connected below it or to it is also going to be offline, there is no need to alarm on those. In that situation it should create one ticket or one alarm for the parent. I know they're working towards that with their mapping technology, but it's not quite to that level where you can build out alarm logic or a correlation logic like that.""Reporting is definitely a weak area in LogicMonitor. There's just not as much flexibility as there is in other areas of the product. Some of this can be overcome by using the REST API, but more of it should be out-of-the-box."

More LogicMonitor Cons »

Pricing and Cost Advice
Information Not Available
"LogicMonitor has the best licensing. That means we are only paying for a certain amount of devices and there is a single price per device and that's all. Other solutions rely much more on a license structure where you need to buy certain add-ons or features, depending on the number of devices you are trying to monitor with those features.""Pricing seems to be on par with other solutions. For what we get, I think it's a very fair price.""LogicMonitor is not the cheapest by any means, but it's also not the most expensive. From a licensing point of view, as far as we were aware, it's sort of middle of the road. It certainly has the value for money given the scale, time saved, and efficiencies that we've gained from it. It has been very worthwhile.""We've not had any other costs as this is a cloud based solution. Therefore, you don't need much, if any, infrastructure to monitor. There are a few add-ons along with bits and pieces if you want to monitor certain types of infrastructure or clouds. It is then you might need an add-on. Largely, the costs are upfront and well-known.""I am pretty sure that it is a one-off licensing fee with no hidden costs.""It's affordable. The price we get per license is a lot cheaper than what we were getting with some of the other tools. There are other monitoring tools out there that are cheaper, but what you get with LogicMonitor, out-of-the-box, makes it worth the cost.""It definitely pays for itself in the amount of time we're not spending with false errors or things that we haven't quite dealt with monitoring. It has been good cost-wise.""I know we are saving at least several hundred thousand dollars in that we're not buying Cisco Prime."

More LogicMonitor Pricing and Cost Advice »

report
Use our free recommendation engine to learn which IT Infrastructure Monitoring solutions are best for your needs.
455,962 professionals have used our research since 2012.
Questions from the Community
Ask a question

Earn 20 points

Top Answer: It actually depends on the exact purpose or requirements. Some tools are better for only network devices while others are better from a cloud monitoring or APM monitoring perspective.  You can check… more »
Top Answer: The most valuable feature is the alerting and that everything is automatic so we don't have to work at onboarding customers. That means the product is ready for usage and there is very little… more »
Top Answer: The reporting capabilities are okay but they are not perfect. There are some drawbacks in terms of differences between the information that can be found in the portal when compared to the reports… more »
Ranking
Views
1,456
Comparisons
1,004
Reviews
1
Average Words per Review
315
Rating
8.0
Views
7,082
Comparisons
4,235
Reviews
21
Average Words per Review
1,849
Rating
9.2
Popular Comparisons
Compared 46% of the time.
Compared 12% of the time.
Compared 9% of the time.
Compared 7% of the time.
Compared 15% of the time.
Compared 13% of the time.
Compared 12% of the time.
Compared 9% of the time.
Compared 6% of the time.
Learn
Dell EMC
LogicMonitor
Overview

CloudIQ is a no cost Software-as-a-Service (SaaS) offering that provides a simple monitoring interface for an unlimited number of Unity systems. CloudIQ accesses data in near real time to enable monitoring and troubleshooting for Unity systems.

LogicMonitor is the only fully automated, cloud-based infrastructure monitoring platform for enterprise IT and managed service providers. Gain full-stack visibility for networks, cloud, servers, and more within one unified view. Our monitoring technology enables businesses to see what’s coming before it happens. We collaborate closely with our customers to understand their risks and anticipate their needs, providing insights that unlock their vision.

Offer
Learn more about Dell EMC CloudIQ
Learn more about LogicMonitor
Sample Customers
North Carolina State UniversityKayak, Zendesk, Ted Baker, Trulia, Sophos, iVision, TekLinks, Siemens
Top Industries
VISITORS READING REVIEWS
Computer Software Company49%
Comms Service Provider13%
Non Profit5%
Manufacturing Company5%
REVIEWERS
Comms Service Provider18%
Computer Software Company18%
University18%
Reseller12%
VISITORS READING REVIEWS
Computer Software Company36%
Comms Service Provider17%
Financial Services Firm4%
Real Estate/Law Firm4%
Company Size
No Data Available
REVIEWERS
Small Business44%
Midsize Enterprise33%
Large Enterprise23%
Find out what your peers are saying about Zabbix, Paessler AG, SolarWinds and others in IT Infrastructure Monitoring. Updated: January 2021.
455,962 professionals have used our research since 2012.

Dell EMC CloudIQ is ranked 37th in IT Infrastructure Monitoring with 1 review while LogicMonitor is ranked 4th in IT Infrastructure Monitoring with 22 reviews. Dell EMC CloudIQ is rated 8.0, while LogicMonitor is rated 9.2. The top reviewer of Dell EMC CloudIQ writes "Enables us to monitor all the storages on our phones and the implementation is easy". On the other hand, the top reviewer of LogicMonitor writes "Clear escalation chains mean the right people are alerted, decreasing resource usage and helping with planning". Dell EMC CloudIQ is most compared with HPE OneView, Datadog, Zabbix, VirtualWisdom and PRTG Network Monitor, whereas LogicMonitor is most compared with ScienceLogic, SolarWinds NPM, Splunk, Dynatrace and Datadog.

See our list of best IT Infrastructure Monitoring vendors.

We monitor all IT Infrastructure Monitoring reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.