We performed a comparison between Dell CloudIQ and OpsRamp based on real PeerSpot user reviews.
Find out in this report how the two IT Infrastructure Monitoring solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Fewer vulnerabilities have been observed in the four years we have used the solution."
"Mobile application is the most valuable feature for us. We can monitor all the storages on our phones. It's really good."
"The tool for forecasting capacity is valuable."
"Has really nice roll-up dashboards."
"The best thing about this solution is that you can check for the infrastructure and system updates that you might need to be compliant with the Cloud."
"The feature we found most valuable in OpsRamp is alert generation because whenever there is any kind of spike on any virtual machine, the solution generates alerts based on the thresholds we implemented. We have integrated our ideas and tools with OpsRamp, so alerts are generated, then we notify the customers. That's the main feature we like about OpsRamp because we don't have to monitor each resource. Instead, OpsRamp does the monitoring for us, and it generates the alerts based on the thresholds."
"It greatly assists small and medium-sized businesses in using the ITSM, alerting, and monitoring features."
"We find the products seamless integration with Zendesk to be extremely valuable to our business."
"Most features work fine."
"Predictive analysis is a valued feature."
"The most valuable feature of this solution in my experience, is that the available reporting is quite accurate."
"The technical support is fantastic, and they are fast to respond."
"The feature that we have found most useful are the dashboards, which can be built in minutes using this solution, allowing multiple products, thresholds, or any given required metric to be seen in a single area."
"Supporting legacy systems is an area that can be improved."
"PowerScale is the only file system offered and that is limiting."
"In terms of improvement, they should enhance the product range."
"Doesn't do well in terms of integrating with technologies other than Dell."
"The reporting capabilities of this solution could be improved."
"Automation is currently quite complex and needs to be improved."
"OpsRamp could improve the critical alerts. We have been receiving some false alerts when monitoring. For example, the alert shows the site is down, but when we try to do manual access to the URL, it's accessible."
"We have 55 AVDs, and patches might roll out to 32-35 initially, with the rest taking a month or so. OpsRamp can't detect them all directly. Since clients want patches applied as soon as possible, we manually patch those remaining devices."
"The function to search any particular device within this solution needs to be improved. Currently, the solution develops a lag when a search, or a comparison, is being carried out."
"I would like to see two things. The first is a self-service portal for the cloud, any cloud deployments, and the second is maturity validation towards ITSM, internalizing OpsRamp TSM. As a result, instead of integrating with more mature tools similar to ServiceNow, people will use OpsRamp."
"An area of improvement would be application monitoring."
"OpsRamp cannot be scaled for big and large company deployments."
"The user interface of this product requires some changes as it is not inclusively user-friendly. For example, the performance indicators are color-based , which means that they are confusing for anyone who is color blind."
Dell CloudIQ is ranked 41st in IT Infrastructure Monitoring with 5 reviews while OpsRamp is ranked 18th in IT Infrastructure Monitoring with 10 reviews. Dell CloudIQ is rated 7.8, while OpsRamp is rated 7.8. The top reviewer of Dell CloudIQ writes "Easily visualize your environment's performance and forecast its capacity". On the other hand, the top reviewer of OpsRamp writes "Automates Azure resource monitoring and inventory management but slow with real-time patch status ". Dell CloudIQ is most compared with HPE OneView, Cisco Intersight, Moogsoft, Lenovo XClarity Orchestrator and Nutanix Prism, whereas OpsRamp is most compared with ServiceNow IT Operations Management, Datadog, SolarWinds NPM, LogicMonitor and Moogsoft. See our Dell CloudIQ vs. OpsRamp report.
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