MithilaPereraSenior Technical Support Engineer at a tech services company
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
"It's the leader in backup and archiving."
"It's very stable."
"It's a complete software that can protect all the main applications. Perhaps that's the feature I like most. The integration with the NetApp and other apps is also very nice."
"We are using a KVM system in our cloud, and this solution works very well with it."
"The solution provides us with a single platform to move, manage, and recover our data across on-premise locations. Some of the guys have been using it to move a virtual machine from VMware to the Microsoft solution, Hyper-V. They back it up and then they restore to the different virtual machine provider, and that works great."
"The multi-tenancy is the most valuable feature for us because it's the only software that is fully multi-tenant and that has all the features we need to provide to all our tenants. It provides us with advanced features for MySQL and Oracle, among other platforms"
"The most valuable feature is sharing data sets like they're in a private cloud. We call it our "private cloud" because we can share anything that is inside our backup set with our colleagues or with other people, and yet, everything is still in Belgrade, in Serbia. It's not somewhere else on cloud servers. Everything is in our environment."
"I'm a big fan of the reporting. You can build your own reports; it's very customizable. You can have individual reports going to groups of people or individuals. You can have them go out multiple times a day. It's basically a free-for-all as far as reporting goes. If anybody wants a specific job report every day, you can build it, schedule it, and have it go out and never touched it again. It's pretty nice."
"The most valuable aspects of the solution are the compression and the duplication."
"The initial setup is very straightforward. Deployment typically takes about one hour. You just need one person to handle the deployment process."
"It has a lot of stock reports. I believe over 300 canned reports, which for the most part meet a lot of generic needs."
"It generates very detailed reports, which makes things easier when it comes to IT auditing."
"The solution is easy to use, flexible and has a lot of out-of-the-box functionality. You can configure the dashboards or you can use a script. However, to fully utilize its capabilities you will want to use a lot of scripts which you will need advanced training. The reports can be customized for many things, such as chargeback billing."
"They have great support."
"I really like the reporting options you get for various email reports."
"I like the fact that you can recover the VMs inside the appliance. For example, they're basically running this appliance on a Linux-based distribution, and they're spinning off KVM virtual machines inside."
"It's not easy to scale it."
"When I have had to use tech support, they've been very good."
"Its competitor, Veeam, includes backup and replication in the same product. I don't know if Commvault has it or not, but they should if they don't."
"The back of virtual machines needs improvement. I know they're working on it. They're always doing new things but I think they still have a little bit more to do."
"I think the one thing that could be improved is the customer experience. The interface should be more user friendly."
"This solution can be complex and difficult to administer because it supports all of the many platforms, so it would help if they could simplify it."
"Just to keep it running is time-consuming. There are five people on my team. Commvault was supposed to be one of the less time-consuming solutions, but in reality it takes 60 percent of our time just to keep it running, and that's not even fine-tuning it; that's just to keep it running."
"There is room for improvement in its user interface and web console, called Command Center. They are improving it every year so if they continue in that direction, I think it will be a very reliable console."
"They can always improve the interface design to make it easier. Sometimes, you need to click two or three times to do something. They should look at what tabs are used most and make them more accessible, to cut the time it takes to get to that information."
"Command Center definitely gives us a complete view of our data. But finding some of the granular, very small items that we sometimes have to find, such as auxiliary copies for tapes, I still find that it's easier to navigate and, sometimes, only possible to find them using the CommCell tool."
"The solution requires more integration with our other solutions. I know that they have full integration with VMware because it is also from EMC. However, we have to have better integration with Microsoft and Nutanix as well."
"Customization of reports or creating new reports can be difficult. Users need to have a deep knowledge of SQL. 70-80% of customers can't seem to understand how to do it. They don't know how to address reporting. If Dell EMC could simplify it, it would benefit the end-user."
"They should empower their customers with the ability to upgrade this solution as long as it's in the same major release."
"It's a bit difficult for first-time users."
"There is a steep learning curve to use the interface and to create new reports, this could be made easier. If the solution could provide more drag and drop functionality to build more advanced reports that would be very helpful."
"I would like to see the real-time replication process improved, and a zero RPO feature added."
"I would like to see more storage options for the free version."
"There's a lot that can be made better. For example, it could be more scalable."
"It seems like Unitrends moved away from enterprise customer engagement and moved more towards the managed service provider market."
"Probably the biggest issue I've had is actually paying for the unit, and part of that problem is that they use a third party for the billing."
"The price could perhaps be lower as well."
"Our cost is around $20,000 per month. The previous year, it was around $30,000 per month. It now costs less because Commvault changed the licensing type for providers."
"Our yearly cost is around €20,000... The cost is based on the number of users and the amount of data. They sell it per terabyte."
"There is a bit of cost involved with signing up the entire solution. It's not a cheap solution."
"Commvault licensing is a perpetual license so only the support is being renewed yearly."
"The complete license gives us options for all the features. Commvault does not license based on storage or the management components. It can integrate with any storage vendor. That means that when we are out of storage and need more, we can integrate without additional licensing. In my opinion, Commvault needs to reduce the licensing cost by 20 to 40 percent to make it cost-efficient."
"We went from Veritas NetBackup to Commvault. We switched due to upfront licensing and costs. We have more visibility into what we're actually purchasing. It seemed like, overall, the cost of Commvault was cheaper."
"It is cheaper than Veeam."
"It's not very expensive — I think the price is fair."
"You have to procure the license when you are ordering or quoting for Dell Data Protection Suite (DPS). DPS is bundled with the suite and comes with a license. However, if you purchase NetWorker separately then you will have to procure the license for DPS separately."
"With respect to cost, my advice is to get what you need."
"Their licensing depended on the number of CPUs you had."
Commvault can help you transform your data into a powerful strategic asset, with data protection and information management solutions that enable you to protect, access and use all of your data anywhere and anytime.
Dell EMC Data Protection Advisor is ranked 26th in Backup and Recovery Software with 5 reviews while Unitrends is ranked 38th in Backup and Recovery Software with 5 reviews. Dell EMC Data Protection Advisor is rated 8.6, while Unitrends is rated 7.6. The top reviewer of Dell EMC Data Protection Advisor writes "Easy to use, flexible, configurable dashboards, and effective script capabilities". On the other hand, the top reviewer of Unitrends writes "Was the right choice at the time, but we moved on to a more cloud ready solution". Dell EMC Data Protection Advisor is most compared with Veeam Backup & Replication, Dell EMC NetWorker, Veritas NetBackup, Dell EMC Avamar and Druva inSync, whereas Unitrends is most compared with Veeam Backup & Replication, Acronis Backup, Rubrik, Cohesity DataProtect and Barracuda Backup. See our Dell EMC Data Protection Advisor vs. Unitrends report.
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