We performed a comparison between Dell NetWorker and MSP360 Backup based on real PeerSpot user reviews.
Find out in this report how the two Backup and Recovery solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The solution is very stable, especially if you are using a RAC environment."
"It can support many different versions, both newer and older."
"Good scalability and virtual environment protection."
"Storage-wise, EMC is user-friendly."
"The software’s best feature is data backup for any system."
"The backup feature for this product is good. It is easy to set up and easy to scale."
"The most valuable feature is NetWorker's integration with the data domain that transfers the data directly into the Dell appliance, so the data doesn't need to pass through the network. NetWorker acts like a pipe, allowing the data to flow directly from the database or the VMware environment to the data domain."
"The GUI is user-friendly."
"Provides connectivity to a lot of different cloud storage solutions."
"General ease of use and performance of the Windows version is the most valuable feature."
"One massive advantage of this solution, as compared to more enterprise products, is that no firewall changes are needed on the client's premises. For the product to back up from the client's premise to the cloud, it just needs port 8 and port 443, which are anyway always open. This was one of the things that made us decide to go with the product. It is very difficult to justify a firewall change for a small client who doesn't even know what a firewall is and how to maintain a firewall, or doesn't have anybody maintaining their firewall. You then have to maintain the firewall. MSP360 Backup takes away firewall change requirements, VPNs, or channels that are needed for the backup."
"The solution is easy to access and handles things efficiently."
"The most valuable feature of MSP360 Backup is its reliability."
"The initial setup is very easy. It's not overly complex."
"I was mainly concerned with cloud backups, OneDrive backups, consumer OneDrive, business OneDrive, Google backups, and SharePoint backups. The solution did a good job of the backup."
"The feature that I have found most valuable is its online backup capacity because you don't have to do an entire backup again and again, it just does whatever you type in, you type a, it goes a, you type b, it goes b. It doesn't take an entire site up again and again. So that incremental and bit by bit backup is important, it is a nice feature here."
"There are too many reboots and the software requires constant updating."
"The process of upgrading versions should be improved because as it is now, you have to completely uninstall the old version first, and then install the new version."
"It would be beneficial to have a single user interface for all of the features."
"Reporting and support for this product need to be improved. There are multiple bugs that need to be fixed."
"It could be more user-friendly."
"Currently, the NetWorker server only supports the Windows server bare-metal recovery, so an improvement would be built-in support for Linux and UNIX BMR."
"The UI needs some enhancement to be more user-friendly."
"The management of Dell Networker is quite cumbersome."
"The initial setup is a little complex as it has to be done in the office and requires someone to come in and install the solution on your server, then configure the scheduling, backup pushing, and so on."
"The interface feels like it is targeted for end users who typically are looking for an all-in-one integrated push button solution. It would be better if the interface had a beginner mode and an expert mode."
"We could basically use just a more concise visual dashboard reporting on the status of the various machines."
"The solution's pricing is very high."
"The solution needs a better graphical user interface. It's a graphical user interface that is very old-school right now. They could give it a little more modern feel."
"The product could be more user-friendly."
"There are some things that we don't like about it. That is why I was exploring alternatives in a hyper-scale environment. That is why I was checking IT Central Station."
"They can add some production backup capabilities and the ability to do single instance back up. At the moment, it doesn't do deduplication on the standard backup. So, the issue is backing up PSG files for customers who have limited bandwidth. The other issue is that I don't like the implementation of the SQL backup. We do use SQL ourselves using a PowerShell script with the VDA tools as a module. That's how we back up. The rotation feature would be nice to have, but I know that they've got it on their dashboard or on their list to look at. They can also do a few tweaks to the dashboard. I would like the reporting capabilities on the portal to be much more granular. Normally, I export it to a text file, and then I run it through a pivot table in order to look at it from a cost-recovery point of view and to see when the backup last ran and if it was successful when it ran two or three days ago. Such a feature would work really well for my market. They can also add a cost-effective backup for Android and Apple cellphones. I've had one or two customers who were looking for this feature. I haven't found this functionality at the moment. I've been looking for a product that does that."
Dell NetWorker is ranked 14th in Backup and Recovery with 73 reviews while MSP360 Backup is ranked 44th in Backup and Recovery with 15 reviews. Dell NetWorker is rated 7.8, while MSP360 Backup is rated 8.0. The top reviewer of Dell NetWorker writes "A stable tool that has an easy-to-use GUI that enables quick restoration". On the other hand, the top reviewer of MSP360 Backup writes "The solution provides the ability to backup all types of cloud drives, is inexpensive, and has decent support". Dell NetWorker is most compared with Dell PowerProtect Data Manager, Dell Avamar, Veeam Backup & Replication, Veritas NetBackup and Commvault Cloud, whereas MSP360 Backup is most compared with Veeam Backup & Replication, N-able Cove Data Protection, Acronis Cyber Protect, NinjaOne and Comet Backup. See our Dell NetWorker vs. MSP360 Backup report.
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