We compared Dell NetWorker and Rubrik based on user reviews in five categories. We reviewed all of the data and you can find the conclusion below.
Features: Dell NetWorker is recognized for its intuitive graphical user interface, integration with Data Domain, and impressive speed. Rubrik is praised for its automated policy enforcement and efficient ransomware detection. Dell NetWorker needs improvements in reporting, integration, and documentation. Rubrik could expand compatibility with open-source databases, improve documentation, and strengthen its ability to back up remote sites.
Service and Support: Dell NetWorker received mixed reviews, with some customers expressing frustration about delayed responses and unresolved problems. Rubrik customers appreciate the support team's expertise and fast response.
Ease of Deployment: Some users consider Dell NetWorker's setup to be effortless, but some said it was somewhat complex. Rubrik's setup is simple, and users say the support team was available to assist as needed.
Pricing: Some reviewers consider Dell NetWorker to be expensive, while others find it to be reasonable and cheaper than other options with similar features. Some users find Rubrik's pricing expensive, but many say it’s justified by its encryption and security features. Rubrik's license includes both software and hardware without any additional costs.
ROI: Users have provided no feedback about Dell NetWorker’s ROI so far. Rubrik provides peace of mind and some cost savings, but users say that quantifying the ROI is difficult.
Comparison Results: Dell NetWorker is regarded as a reasonably priced, high-performing backup solution with a user-friendly GUI. At the same time, many users were dissatisfied with Dell’s support and asked for improvements in reporting and documentation. Users like Rubrik’s advanced ransomware features, excellent support, and automated policy enforcement. However, some had issues with its remote backup abilities and high price tag.
"The updated graphical interface is better than it used to be."
"The solution offers compatibility with many types of database systems. It is one of the largest backup solutions. Additionally, it gives important information about data domain systems with deduplication."
"Dell EMC NetWorker integrates well with our domain and the performance is quite good on-premise. We receive approximately 1 terabyte within one hour."
"The best feature is the DR replication for us."
"Dell EMC NetWorker is scalable."
"It has the ability to support all kinds of backups. It can be used to back up databases, operating systems, virtual machines, Lotus Notes, and Exchange. It can also do remote image backups for remote sites. It integrates and works with Data Domain. It is an enterprise-class product that can be used for anything and everything across multiple sites and locations. It is also very scalable."
"If it's set up the right way, it's a stable product."
"This solution is very stable."
"Disk mount that lets a restore happen immediately, no need to re-hydrate."
"Replaces legacy tapes and disk backups which are unreliable, expensive and space consuming."
"Mounting recent backups to create new servers rather than cloning servers in VMware drastically cut down required time."
"Automation functions, image based backup, and the ability to instantly recover anything from files to databases."
"The solution is stable."
"The file search feature across all backups has been helpful."
"The search functionality is second to none as the speed of the search is fast across the whole system and predictive."
"Rubrik has improved our organization by minimizing downtime."
"The user interface of this solution could be improved. It is not user friendly and is difficult to understand for new users. New users struggle to understand the logic."
"We would like support for tape space reclaim, using either the same or another pool."
"I haven't had a good experience with technical support. It takes them a very long time to resolve issues."
"The management of Dell Networker is quite cumbersome."
"While upgrading to a new version, we encounter challenges related to specific algorithms or code regulations."
"The data storage capabilities should be improved."
"It is not easy to understand and deploy. It is complex in nature. Simplicity is not there. When we deploy it, the customer always needs some training from us. To make it user friendly, there should be one agent that can be used to back up every product. Dell EMC NetWorker uses so many user agents. In PowerProtect Data Manager, you can just install its VM, import that VM into vCenter, and you can start to do backups directly from vCenter. However, in Dell EMC NetWorker, you always need one server, and from that server, you need to initiate all backups. You must know the interface and the CLI. It is not user friendly. It would be a great feature if we can deploy Dell EMC NetWorker on a virtual machine, like Avamar. The additional features that are required in Dell EMC NetWorker are already available in PowerProtect Data Manager and Avamar. Therefore, there is no need to enhance Dell EMC NetWorker. It would be better if they can just rename it to PowerProtect Data Manager or Avamar."
"I would like to see better support for the container systems, and we would like to see more support for image backups instead of pure file backups."
"We would like to be able to do granular restores directly from Exchange. Also, more granular management of VM backups would help."
"They need to find a solution for SMBs. It is currently only suitable for enterprises or big customers. They need to find a solution that suits SMBs."
"Global management of multiple systems is lacking, as is reporting across multiple installed units."
"Needs integration with video CD (coming in the next release) and a multi-tenant GUI."
"The deployment and configuration of the backup service is something that could be streamlined a little bit, particularly when you're trying to do a SQL workload. You have to install a backup service on the server. You only have to do it once and then you're done, but you have to do that on every server that you want to protect."
"It is a lot more expensive than other solutions, but you get what you pay for."
"I would like to see Rubrik better integrate with Microsoft Active Directory. Instead of just backing up a full domain controller, I would like the solution to have Active Directory object knowledge so we can restore specific objects in Active Directory versus restoring the whole domain controller."
"There is always room for improvement with some shortcuts for the web interface. They could make it even more beautiful."
Dell NetWorker is ranked 14th in Backup and Recovery with 73 reviews while Rubrik is ranked 4th in Backup and Recovery with 82 reviews. Dell NetWorker is rated 7.8, while Rubrik is rated 9.2. The top reviewer of Dell NetWorker writes "A stable tool that has an easy-to-use GUI that enables quick restoration". On the other hand, the top reviewer of Rubrik writes "Easy to use with minimal training required, innovative, good support". Dell NetWorker is most compared with Dell PowerProtect Data Manager, Dell Avamar, Veeam Backup & Replication, Veritas NetBackup and HPE StoreOnce, whereas Rubrik is most compared with Veeam Backup & Replication, Cohesity DataProtect, Commvault Cloud and Zerto. See our Dell NetWorker vs. Rubrik report.
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