We compared Dell NetWorker and Zerto based on user reviews in five categories. We reviewed all of the data, and you can find the conclusion below.
Features: Dell NetWorker is recognized for its intuitive graphical user interface, integration with Data Domain, and impressive speed. Users say Zerto offers excellent data protection, and it’s easy to create VMs. Zerto users also like its real-time replication features. Dell NetWorker needs improvements in reporting, integration, and documentation. Zerto could improve cloud environment configuration, PowerShell scripting, and multi-site replication.
Service and Support: Dell NetWorker received mixed reviews, with some customers expressing frustration about delayed responses and unresolved problems. Customers have generally had positive experiences with Zerto's customer service, noting their quick response times and ability to resolve issues. Some customers have encountered slower response times and needed to go through multiple levels of support to get their issues resolved.
Ease of Deployment: Some users consider Dell NetWorker's setup to be effortless, but some said it was somewhat complex. The setup process for Zerto can be either simple or complicated, depending on the individual's experience with backup solutions.
Pricing: Some reviewers consider Dell NetWorker to be expensive, while others find it to be reasonable and cheaper than other options with similar features. Zerto’s price tag is considered reasonable and in line with industry norms. Others said it was somewhat expensive but still worth the cost.
ROI: Users have provided no feedback about Dell NetWorker’s ROI so far. Zerto reduces risks while saving costs and time. It increases efficiency, ensures compliance, and helps businesses grow.
Comparison Results: Dell NetWorker is regarded as a reasonably priced, high-performing backup solution with a user-friendly GUI. At the same time, many users were dissatisfied with Dell’s support and asked for improvements in reporting and documentation. Zerto offers top-tier data protection, excellent customer service, and real-time replication, but some users say its cloud and multi-site functionality could be better.
"It's a good product that can be integrated easily with the Data domain."
"Technical support is good."
"The updated graphical interface is better than it used to be."
"Dell EMC NetWorker is scalable."
"This solution is very stable."
"The possibility of recovering up-to-the-moment data is very useful."
"The software’s best feature is data backup for any system."
"There are no problems in terms of stability."
"When we replicated our data, I turned up the machine, and it was up in seconds. It blew my mind. I could not believe it."
"The most valuable feature of Zerto is its overall flexibility, where it can be used for standard DR or you can also use it for server migrations, data center consolidations, etc."
"The migration and ease of use are valuable. It is easy to set up and easy to flip. We just need to click on Move."
"Stable disaster recovery solution with a very simple setup and fast failover."
"Zerto gives us peace of mind knowing that if we were attacked by ransomware, we would be able to recover data from the time before the ransomware to get us back to being fully functional."
"The initial setup was very straightforward and easy. We were able to start replication within minutes of the initial setup."
"The dashboard was easy and the UI was simple."
"The file restoration is very helpful. They've improved it over the years to make it a lot more user-friendly and easy to do, which I appreciate. So, we use that quite a bit. The failover process is quite simple and intuitive. Even the configuration and setup are pretty easy to do. It is pretty easy to use. I've done the restoration of servers several times, not as a disaster. When an upgrade on a server goes wrong and it messes things up, I can just fail back to a previous version and try it again. So, that has been really helpful."
"Its console UI should be better. It should also have more out-of-the-box reporting functionalities. It should also have easier cloud integration. They have got cloud boost and things like that, but if you want to directly back up to the cloud, I'm not too sure whether you can do it. For example, you can easily send data from Commvault to AWS, Azure, or a container, but it seems to be not so easy in NetWorker."
"The product should provide integration with AWS."
"Lacks a restore feature."
"Could have a better recovery system."
"I would like to see the user interface improved, more documentation, faster support, and it could be easier to configure."
"The end-user experience is not good."
"The management of Dell Networker is quite cumbersome."
"The data storage capabilities should be improved."
"The GUI could be streamlined a bit more to enhance the administrative tasks."
"Customer service and technical support need improvement."
"The only thing we've noticed that needs improvement is the backend cleanup within VMware. There are some little issues there. I would like to see tighter integration with Vmware... orphan data is an issue within VMware. It doesn't clean up properly when you're moving stuff around."
"I want to have an OVF or some local deployment where I can deploy the ZVRA rather than having to push it from the console. Some of our smaller remote sites have relatively poor bandwidth, and they can't keep up with the constant deployment stream from our center console, meaning we have to find some creative hours to get around the bandwidth bottlenecks. If I could push out a small install file, install it locally, and then reach back to the console, that would be excellent."
"I would like Zerto to add support for VMware's lifecycle manager."
"The technical support is hit or miss."
"I would like to see better notifications when the sync is off for an extended length of time."
"The post-configuration part could be improved. For example, it would be super helpful to have the ability to modify DNS. Once the migration is done, we want to do some more modifications to the endpoint."
Dell NetWorker is ranked 14th in Backup and Recovery with 73 reviews while Zerto is ranked 2nd in Backup and Recovery with 234 reviews. Dell NetWorker is rated 7.8, while Zerto is rated 9.0. The top reviewer of Dell NetWorker writes "A stable tool that has an easy-to-use GUI that enables quick restoration". On the other hand, the top reviewer of Zerto writes "Gives us business continuity capabilities during hurricane season and in case of ransomware". Dell NetWorker is most compared with Dell PowerProtect Data Manager, Dell Avamar, Veeam Backup & Replication, Veritas NetBackup and Commvault Cloud, whereas Zerto is most compared with Veeam Backup & Replication, VMware SRM, Rubrik, Dell RecoverPoint for Virtual Machines and Commvault Cloud. See our Dell NetWorker vs. Zerto report.
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