Chris ChilderhoseLead Infrastructure Architect at ThinkON
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
"The most valuable feature is the performance because you can back up data really quickly."
"The hardware can operate in high temperatures, in case of any disaster."
"It is very fast as compared to the other competitors. Its simplicity and bit rate are also valuable. It takes less time if we compare it with the old solution that we have."
"The solution is very scalable."
"The feature that I have found most useful is its data duplication."
"It works within backup windows and has got good deduplication."
"The general backup for replication and virtual standby are the most valuable aspects. It does what it says it does. It's a decent tool for not a big budget."
"The solution's most valuable aspect is its ability to back up a physical server to another physical or virtual server."
"Just knowing that the data is easily recoverable is our ROI. It definitely lowers risk."
"Built-in encryption helps to secure our data as it travels from our on-site server to our off-site backup server."
"The compression and deduplication features have helped to save on storage costs."
"Probably the point-in-time recovery is most valuable. The other piece that is really nice is that you can mount a whole server at any point in time. So, you can mount the server with all the drives to a Z drive or something like that. It will just mount it all up, and your data is accessible right there on one drive, which is nice."
"I would like to see better integration and support for backing up to cloud providers such as Alibaba Cloud."
"First-time integrations are difficult in NetWorker. NetWorker software needs to be simplified. It's very complex."
"Its management can be improved."
"The price could be improved."
"When you use Data Domain, you have to have at least 20% free space so it can work properly. Sometimes we struggle with that, because we wanted to use all the free space, but then Data Domain becomes really slow. I understand that 20% is needed to process all the data, and doing the duplication and compression and all that, but it would be a big improvement if they did not require that 20%, because it is just too much to have available."
"It can probably have integration with other OEMs. It should also have more features for ransomware protection."
"It's buggy. That's a big problem. We're arranging to get rid of it. We're going to switch to Veeam."
"The on-premises deployment model shouldn't have a maintenance fee. If there's going to be technical support, they need it to be free or it should be paid on upon adopting the solution."
"The terminology didn't seem easily available. When I go to the website, it is hard to search for things. You get all the articles, then you finally get the search button. They need the search at the top of the knowledge base. Then, on occasion, if you get an error message in the system, which is very important, it says, "Click here for more information," but I never get more information. The search engine doesn't find it or it is some weird error. It has never worked for me."
"When you do a full backup, all of the memory resources on the server are used, which is something that should be improved."
"It is quite surprising to me that the configuration cannot be backed up automatically, and I think that Rapid Recovery should have an option for scheduled configuration backup."
"For the most part, it is really good in terms of flexibility and choice of recovery methods. What we found lacking was being able to back up virtual volumes that are clustered. We ran out of luck there. There should be an option for backing up clustered virtual volumes."
"Its price is reasonable."
"It could be more competitively priced. Its licensing was for five years. Obviously, the support will get renewed at some stage, but that's it."
"It is a little expensive. However, I haven't compared it to other solutions. Being a nonprofit, it is always good to have nonprofit discounts on products."
"I don't think the licensing for the product is very expensive."
"Licensing fees are based on the amount of data that you want to store, which is related to how many customers you want to cover."
"I believe the basic license comes with six terabytes, whereas a lot of the other ones are four terabytes. From the price point, it seemed a lot better than the comparative models, such as Datto, Barracuda, and some of the others. I believe Barracuda was about $15,000 for four terabytes, and Quest was around $12,000 for six terabytes. Pricing is based on the period. There is just the maintenance fee that you have to pay annually, or you can pay for a three-year or four-year contract. This includes Premier Support."
Dell EMC PowerProtect DD (Data Domain) is ranked 1st in Deduplication Software with 7 reviews while Quest Rapid Recovery is ranked 21st in Backup and Recovery Software with 6 reviews. Dell EMC PowerProtect DD (Data Domain) is rated 9.2, while Quest Rapid Recovery is rated 8.2. The top reviewer of Dell EMC PowerProtect DD (Data Domain) writes "Very scalable, integrates well with other solutions, and has good security". On the other hand, the top reviewer of Quest Rapid Recovery writes "Simple to set up and use, good support, and deduplication saves us money on storage costs". Dell EMC PowerProtect DD (Data Domain) is most compared with HPE StoreOnce, Dell EMC Avamar, Veeam Backup & Replication, Commvault and Rubrik, whereas Quest Rapid Recovery is most compared with Veeam Backup & Replication, Rubrik, Acronis Backup, Zerto and Nutanix Mine.
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