GoSecure Managed Security Services vs Secureworks Taegis ManagedXDR comparison

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Executive Summary

We performed a comparison between GoSecure Managed Security Services and Secureworks Taegis ManagedXDR based on real PeerSpot user reviews.

Find out what your peers are saying about Secureworks, Check Point Software Technologies, Ace Cloud Hosting and others in Managed Security Services.
To learn more, read our detailed Managed Security Services Report (Updated: April 2024).
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Quotes From Members
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Here are some excerpts of what they said:
Pricing and Cost Advice
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  • "Initially, the cost was going to be something around $160 or $170. And eventually, I think they brought it down to $110 and they also threw in some endpoint protection platforms."
  • "The Red Cloak agent is free."
  • "The pricing for this solution is reasonable. One agent costs approximately 270 dirhams/70 USD for one year. There is a reduction in cost per licence as the number of licences used increases."
  • "The pricing of Dell Secureworks is very reasonable."
  • "Secureworks Taegis ManagedXDR is very expensive and could be more cost-effective."
  • "The price is kind of on par. The licensing was comparable to other solutions. It's not particularly high or low."
  • "It is expensive but there is no better product than this."
  • More Secureworks Taegis ManagedXDR Pricing and Cost Advice →

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    Top Answer:The most valuable feature is the support. The support chat. It's always connecting to people. And you open the chat, and it's not about that automated response. It's actually a human being that… more »
    Top Answer:It is worth the money. It is expensive but there is no better product than this.
    Top Answer:The tool’s dashboard could be more user-friendly.
    Ranking
    51st
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    Average Words per Review
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    Rating
    7.7
    Comparisons
    Also Known As
    Secureworks Red Cloak Managed Detection and Response, Dell Secureworks
    Learn More
    Overview

    Maximize your resources, don’t manage your technology
    Many necessary security technologies don’t receive the attention they need due to stretched thin security resources. Firewalls and SIEMs are consistently left unmanaged (and unmonitored), whether due to a shortage of time, people or experience, until it’s too late. These vital resources need 24×7 management from experienced professionals.

    Managed Firewall
    Firewalls are your perimeter, first line of defense. Scanning all inbound/outbound traffic, it’s vitally important to understand the rule sets, update as necessary, and respond to important alerts. Unfortunately, firewall management is becoming an afterthought as newer technologies steal the attention. Unmanaged firewalls can lead to weakened security as well as negatively affecting user productivity.

    GoSecure Managed Firewall services address these issues, as well as helping maintain the firewall’s place in the broader security scope. Supporting many of the industry leading firewall vendors, GoSecure Managed Firewall services provides you the peace of mind of knowing your firewall is providing maximum protection and is being monitored at all times.

    Managed SIEM
    Security Information and Event Management (SIEM) aggregates events from across your security infrastructure, with the goal of notifying you with important alerts. Reality, however, can be much different. As more technology is added, more alerts are created, and the dreaded “alert fatigue” only gets worse. The problem has become so extreme that many breaches occur simply because an important alert was missed.

    GoSecure Managed SIEM services help make heads or tails of the output from your SIEM. Red, yellow, green, low, medium, high – a SIEM has no shortage of alert types. But knowing which require immediate attention, and what the response should be, can be very challenging. From alert prioritization to 24×7 monitoring, GoSecure helps maximize your SIEM investment.

    Secureworks Taegis ManagedXDR is a managed detection and response (MDR) tool that combines security analytics software, 24x7 support, threat hunting, and incident response into a standalone product. In a single dashboard, users can see the whole story of their endpoint, network, and cloud activity, making event correlation simple. XDR operationalizes threat intelligence by automatically connecting our threat landscape knowledge with your security telemetry and regularly updated threat intelligence.

    Secureworks Taegis ManagedXDR gives your security operations teams more confidence when responding to security problems. Security analysts have additional power to actively examine and proactively look for risks in your environment with features like longer log retention, search query, user-defined reporting, and custom use case support. XDR may easily replace your current SIEM, allowing you to receive actionable insights into malicious activities as well as sophisticated threat detection. This solution provides you with enough business and security context for you to understand an investigation and take appropriate action.

    Secureworks Taegis ManagedXDR Features

    Secureworks Taegis ManagedXDR has many valuable key features. Some of the most useful ones include:

    • 24/7 service
    • Live chat with experts
    • Interface for collaborative investigation
    • Use of prioritization and threat triage
    • Use of investigation and validation
    • Use of executed containment
    • Use of threat engagement manager 
    • Full access to Taegis advanced analytics
    • Supports cloud, network, and endpoint
    • Supports AWS, Azure, O365
    • Use of applied threat intelligence
    • Use of remote incident response services
    • CTU's global threat hunting and research is ongoing
    • Use of response action execution
    • Access to monthly targeted threat hunting
    • Support provided for integration of third-party data source technologies to ensure coverage across your environment

    Secureworks Taegis ManagedXDR Benefits

    There are many benefits to implementing Secureworks Taegis ManagedXDR. Some of the biggest advantages the solution offers include:

    • Improve threat detection and response time: Users have access to Secureworks Taegis ManagedXDR’s team of experts, who research and respond to threats on their behalf 24/7. This solution can cut dwell times from the industry average of 111 days to minutes and hours.

    • Industry leader on your side: To safeguard you around the clock, Secureworks Taegis ManagedXDR’s security professionals are supported by 20+ years of security experience and insights from 1,400+ annual IR engagements and their extensive threat research.

    • Reduce cost and operational burden: Save money (413% ROI, according to a Forrester Consulting TEI research) while relieving your employees of the strain and allowing them to focus on strategic projects.

    Reviews from Real Users

    Secureworks Taegis ManagedXDR stands out among its competitors for a number of reasons. One major reason is its easy deployment.

    A Solutions Architect at a computer software company, writes, “The deployment was easy. We just put on some of the end points, so we're still talking about what's going on there. But to my knowledge, there's been no issues with it.”

    Sample Customers
    Information Not Available
    RICOH, Owens and Minor
    Top Industries
    No Data Available
    REVIEWERS
    Computer Software Company56%
    Comms Service Provider33%
    Retailer11%
    VISITORS READING REVIEWS
    Computer Software Company21%
    Financial Services Firm10%
    Manufacturing Company8%
    Government7%
    Company Size
    No Data Available
    REVIEWERS
    Small Business36%
    Midsize Enterprise36%
    Large Enterprise29%
    VISITORS READING REVIEWS
    Small Business29%
    Midsize Enterprise17%
    Large Enterprise54%
    Buyer's Guide
    Managed Security Services
    April 2024
    Find out what your peers are saying about Secureworks, Check Point Software Technologies, Ace Cloud Hosting and others in Managed Security Services. Updated: April 2024.
    768,415 professionals have used our research since 2012.

    GoSecure Managed Security Services is ranked 51st in Managed Security Services while Secureworks Taegis ManagedXDR is ranked 1st in Managed Security Services with 14 reviews. GoSecure Managed Security Services is rated 0.0, while Secureworks Taegis ManagedXDR is rated 7.8. On the other hand, the top reviewer of Secureworks Taegis ManagedXDR writes "Offers proactive threat hunting and actively examines our environment". GoSecure Managed Security Services is most compared with , whereas Secureworks Taegis ManagedXDR is most compared with CrowdStrike Falcon Complete, SentinelOne Vigilance, Rapid7 MDR, Sophos MDR and Trend Micro Managed XDR.

    See our list of best Managed Security Services vendors.

    We monitor all Managed Security Services reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.