We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
"The most valuable features are IDS and IPS."
"The most valuable features are the firewall and the IPS."
"The solution offers good device control."
"This product has a feature-rich environment that fill the needs of those looking for antivirus but it is more than just a solution for antivirus and cybersecurity services."
"The most valuable feature is the management portal."
"The technical aspects and the features of this product are all good."
"The solution is very easy to use. It's not very complicated."
"In the next release of this solution, I would like to see file integrity monitoring."
"Technical support is the one thing about this solution that is not good."
"The stability of the solution could use a lot of improvement. It was our biggest concern."
"The reporting has fallen behind competing products and needs to be updated to meet or beat the competition."
"This solution needs to improve with respect to zero-day attack response."
"As far as new ransomware and the next-generation malware is concerned, Symantec is not quite up to the mark."
"The solution needs to improve its reporting functionality. That's lacking right now. They need to change the layout or make it more functional."
"The list price is approximately $50 USD annually per user."
"Currently, we are paying about $3,000-$4,000 yearly. I don't believe there are costs above the standard licensing fee."
Earn 20 points
Technology alone may not stop advanced threats. You need security experts on hand to interpret and prioritize the critical events that need action. Your designated and highly specialized, in-region security analysts are available 24x7 to act as an extension of your team, continuously monitoring and hunting for advanced threats. Our analysts are some of the best-trained security experts in the world and they leverage state of the art technologies and global threat intelligence to minimize the business impact of cyber attacks. Detect, assess, and respond to attacks faster with Symantec Cyber Security Services.
Dell Secureworks is ranked 3rd in Managed Security Services with 1 review while Symantec Cyber Security Services is ranked 2nd in Managed Security Services with 6 reviews. Dell Secureworks is rated 8.0, while Symantec Cyber Security Services is rated 7.8. The top reviewer of Dell Secureworks writes "Event monitoring and logging that is stable and easy to set up". On the other hand, the top reviewer of Symantec Cyber Security Services writes "Mature, stable, and reduces threats.Symantec Managed Security Services has been relatively easy to deploy and operate. Symantec's support is knowledgeable at the lowest tier and responsive". Dell Secureworks is most compared with Arctic Wolf AWN CyberSOC, Trustwave Managed Security Services, Alert Logic, eSentire and McAfee Managed Detection and Response (McAfee MDR), whereas Symantec Cyber Security Services is most compared with IBM Managed Security Services, Armor Anywhere, Paladion MDR, Arctic Wolf AWN CyberSOC and Nuspire Networks Managed Security Services.
See our list of best Managed Security Services vendors.
We monitor all Managed Security Services reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.