Dell Service Desk Outsourcing vs. IBM Service Desk Outsourcing

As of April 2019, Dell Service Desk Outsourcing is ranked 7th in Service Desk Outsourcing vs IBM Service Desk Outsourcing which is ranked 10th in Service Desk Outsourcing. Dell Service Desk Outsourcing is most compared with IBM Service Desk Outsourcing and Unisys Service Desk Outsourcing. IBM Service Desk Outsourcing is most compared with Dell Service Desk Outsourcing.
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Ranking
7th
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301
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10th
Views
229
Comparisons
68
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0
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0
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Dell EMC
IBM
Overview
Dell Service Desk Outsourcing simplifies, automates and streamlines users help desk management tasks. Designed to coordinate with strategic initiatives and priorities, Dell's Service Desk is tuned to the specific needs of users' business, whether those needs are planning, delivery operations or management of IT support. Dell's services enable and utilize next-generation capabilities such as multichannel, social media and persona support that are supported by automated self-help, self-service and self-heal technologies. Dell Services acts as a single point of communication for all service requests and technology concerns within an enterprise while providing a unified, standardized and consistent first-call resolution experience focused on increasing end-user satisfaction and productivity.
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Sample Customers
KMC Solutions, Cabarrus County School District, Rococo, Amerijet Holdings Inc.Kalibrate Pty. Ltd.
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