We performed a comparison between HCL Digital Commerce and Salesforce Commerce Cloud based on real PeerSpot user reviews.
Find out in this report how the two eCommerce Platforms solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It is a very mature product. It has a lot of features. It can also be very easily customized in order to reach goals or features that are not available, but mainly the fact that it's a very mature platform with all major features that are normally required by the clients is most valuable."
"Has all the modules needed for an order management solution."
"The most valuable solution is that it allows you to adapt it according to the customer's needs."
"The product is easy to use."
"It is a very flexible solution."
"I find the reports to be the solution's most valuable feature."
"The conversion of opportunities and leads to accounts is one of the most valuable features."
"The implementation team can customise the implementation to customer needs."
"The ease of customization is valuable."
"I wouldn't say they have artificial intelligence, as it's not really AI, however, the data analysis that they provide to you is good."
"It has a customizable checkout experience, customizable homepage, everything can be customized."
"The product catalog is an area that needs improvement."
"Another area of improvement is the user-friendliness of the back office stuff. This issue is still valid, and it is still a problem, but I know they are currently working on it."
"Lacks option to purchase individual modules."
"The dashboards for this solution could be improved."
"The performance of the solution has room for improvement. We sometimes experience some delays."
"The solution is expensive."
"It is similar to ATG, but some features can be exchanged between the 2."
"In terms of application performance, it could be a bit quicker."
"If your organization has a nonstandard or niche business model or audience, the fast nature of the solution may not be a good fit."
"There could be more product integration in the ERP space."
"Being able to customize everything in general to our specific needs would be pretty awesome."
HCL Digital Commerce is ranked 6th in eCommerce Platforms with 5 reviews while Salesforce Commerce Cloud is ranked 1st in eCommerce Platforms with 27 reviews. HCL Digital Commerce is rated 8.6, while Salesforce Commerce Cloud is rated 7.8. The top reviewer of HCL Digital Commerce writes "A mature and easily customizable product with a lot of features". On the other hand, the top reviewer of Salesforce Commerce Cloud writes "User-friendly UI, stable, and scalable". HCL Digital Commerce is most compared with SAP Hybris Commerce, Adobe Commerce, Bigcommerce, Oracle ATG and Shopify, whereas Salesforce Commerce Cloud is most compared with SAP Hybris Commerce, Adobe Commerce, Oracle ATG, Shopify and Aptos Retail. See our HCL Digital Commerce vs. Salesforce Commerce Cloud report.
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