Compare Deskforce vs. Focus Contact Center

Deskforce is ranked 21st in Contact Center Platforms while Focus Contact Center is ranked 18th in Contact Center Platforms. Deskforce is rated 0, while Focus Contact Center is rated 0. On the other hand, Deskforce is most compared with , whereas Focus Contact Center is most compared with .
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3 views|1 comparisons
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Ranking
21st
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3
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1
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0
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0
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18th
Views
10
Comparisons
0
Reviews
0
Average Words per Review
0
Avg. Rating
N/A
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Deskforce
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Focus Telecom
Overview

Deskforce is a cloud contact center platform designed for the mid-market.

Our multi-tenant software empowers businesses with omnichannel engagement that drives tangible results accompanied by highly customized experiences for their audiences. Rounding out our offering is a robust set of API integrations that allow you to easily plug Deskforce into your current tech stack with minimal fuss, coupled with AI-powered WFO that increases your agent productivity across the board from day one.

At Deskforce we’ve considered the needs of your audience and your agents and have created a product that is client-centric from end to end.

- Multichannel communications in the cloud: phone, email, chat, social media, www; - Full process automation in communications, sales and customer care based on gathered customer data; - Inbound communication: IVR, queuing; - Outbound communication: telemarketing campaigns, surveys, sales follow-ups and closings; - Intuitive and simple design, implementation and data analysis; - Compatible Mobile Apps;

Offer
Learn more about Deskforce
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Sample Customers
zendesk, airsoft, zurmoDecathlon
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