Compare Deskforce vs. Vonage Contact Center

Deskforce is ranked 14th in Contact Center as a Service (CCaaS) while Vonage Contact Center is ranked 13th in Contact Center as a Service (CCaaS). Deskforce is rated 0, while Vonage Contact Center is rated 0. On the other hand, Deskforce is most compared with , whereas Vonage Contact Center is most compared with .
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Also Known As
NewVoiceMedia
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Deskforce
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Overview

Deskforce is a cloud contact center platform designed for the mid-market.

Our multi-tenant software empowers businesses with omnichannel engagement that drives tangible results accompanied by highly customized experiences for their audiences. Rounding out our offering is a robust set of API integrations that allow you to easily plug Deskforce into your current tech stack with minimal fuss, coupled with AI-powered WFO that increases your agent productivity across the board from day one.

At Deskforce we’ve considered the needs of your audience and your agents and have created a product that is client-centric from end to end.

Transform communications inside and outside your organization with Vonage contact centers. For companies using Salesforce, our Salesforce contact center solution (formerly NewVoiceMedia) provides full integration for great customer and agent experiences. We've also got other cloud contact center options for any business size or need.
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Sample Customers
zendesk, airsoft, zurmo
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