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Deskforce vs Vonage Contact Center comparison

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Deskforce Logo

Deskforce

27 views|5 comparisons
Vonage Logo

Vonage Contact Center

60 views|35 comparisons
Buyer's Guide
Contact Center as a Service (CCaaS)
March 2024
Executive Summary

We performed a comparison between Deskforce and Vonage Contact Center based on real PeerSpot user reviews.

Find out what your peers are saying about Genesys, Five9, Amazon Web Services (AWS) and others in Contact Center as a Service (CCaaS).
To learn more, read our detailed Contact Center as a Service (CCaaS) Report (Updated: March 2024).
Download the complete report
767,847 professionals have used our research since 2012.
Ranking
17th
out of 22 in Contact Center as a Service (CCaaS)
Views
27
Comparisons
5
Reviews
0
Average Words per Review
0
Rating
N/A
14th
out of 22 in Contact Center as a Service (CCaaS)
Views
60
Comparisons
35
Reviews
0
Average Words per Review
0
Rating
N/A
Buyer's Guide
Contact Center as a Service (CCaaS)
March 2024
Download Free Report
Find out what your peers are saying about Genesys, Five9, Amazon Web Services (AWS) and others in Contact Center as a Service (CCaaS). Updated: March 2024.
DOWNLOAD NOW
767,847 professionals have used our research since 2012.
Comparisons
Also Known As
NewVoiceMedia
Learn More
Deskforce
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Vonage
Overview

Deskforce is a cloud contact center platform designed for the mid-market.

Our multi-tenant software empowers businesses with omnichannel engagement that drives tangible results accompanied by highly customized experiences for their audiences. Rounding out our offering is a robust set of API integrations that allow you to easily plug Deskforce into your current tech stack with minimal fuss, coupled with AI-powered WFO that increases your agent productivity across the board from day one.

At Deskforce we’ve considered the needs of your audience and your agents and have created a product that is client-centric from end to end.

Transform communications inside and outside your organization with Vonage contact centers. For companies using Salesforce, our Salesforce contact center solution (formerly NewVoiceMedia) provides full integration for great customer and agent experiences. We've also got other cloud contact center options for any business size or need.
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Sample Customers
zendesk, airsoft, zurmo
FCR Media
Buyer's Guide
Contact Center as a Service (CCaaS)
March 2024
Download Free Report
Find out what your peers are saying about Genesys, Five9, Amazon Web Services (AWS) and others in Contact Center as a Service (CCaaS). Updated: March 2024.
DOWNLOAD NOW
767,847 professionals have used our research since 2012.

Deskforce is ranked 17th in Contact Center as a Service (CCaaS) while Vonage Contact Center is ranked 14th in Contact Center as a Service (CCaaS). Deskforce is rated 0.0, while Vonage Contact Center is rated 0.0. On the other hand, Deskforce is most compared with , whereas Vonage Contact Center is most compared with .

See our list of best Contact Center as a Service (CCaaS) vendors.

We monitor all Contact Center as a Service (CCaaS) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.