Compare Deskforce vs. West Unified Communications as a Service

Deskforce is ranked 14th in Contact Center as a Service (CCaaS) while West Unified Communications as a Service is ranked 10th in Contact Center as a Service (CCaaS). Deskforce is rated 0, while West Unified Communications as a Service is rated 0. On the other hand, Deskforce is most compared with , whereas West Unified Communications as a Service is most compared with .
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Deskforce
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Overview

Deskforce is a cloud contact center platform designed for the mid-market.

Our multi-tenant software empowers businesses with omnichannel engagement that drives tangible results accompanied by highly customized experiences for their audiences. Rounding out our offering is a robust set of API integrations that allow you to easily plug Deskforce into your current tech stack with minimal fuss, coupled with AI-powered WFO that increases your agent productivity across the board from day one.

At Deskforce we’ve considered the needs of your audience and your agents and have created a product that is client-centric from end to end.

West Unified Communications is about bridging the gaps between people; your teams, your clients, your suppliers and your partners. It's about ending confusion, obsolescence and complexity for everyone. It Improves customer interactions with highly scalable cloud contact center solutions. It enhances enterprise audio, video & web interactions for greater productivity at lower cost through Conferencing & Collaboration solutions.
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Sample Customers
zendesk, airsoft, zurmoSentara Healthcare, Vanderbilt Medical Center, St. Elizabeth Physicians
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