We performed a comparison between Devolutions Remote Desktop Manager and N-able Take Control based on real PeerSpot user reviews.
Find out what your peers are saying about TeamViewer, Microsoft, Citrix and others in Remote Access."Allows us to configure limited access to resources with the security-based role feature (which we use for trainees and new employees)."
"Documentation per entry, good for device configs or important/special instructions."
"By integrating all our connections previously spread across multiple locations, a lot of time has been saved."
"Setup and installation was simple."
"Integration with a third party credential storage, web login, and VPN are the most usable and useful functions at the moment."
"One credential can be used to access VPN, RDS, and more."
"It really helps to have all the data already pre-entered and all I have to do is enter the password."
"Devolutions's team is constantly making improvements to their products. If you submit a feature request, they are usually quick to implement it."
"The most valuable part of N-able Take Control is being able to remotely access your customer's site. You are able to view their network. Once you have it set up, it's always available. N-able Take Control can be used even when other remote access controls have been made."
"Take Control enables you to collaborate with end users. It's for supporting a workstation where you want the person on the other side to see you moving their mouse, and you can work with them."
"Maybe some clipboard functions could be added along with integration of different software."
"The RDM client (.NET issue, actually) can stall or lock up while it clears communication threads to the server."
"If there was a way to streamline the process, it would make it nice."
"The only complaint I have heard is there are too many updates. Each time there is an update (the app prompts to upgrade), it can be time consuming, especially when sometimes there are multiple updates per week."
"On complex setups, I actually needed to reach out to support to get it working correctly."
"Security roles could be improved, especially by enabling renaming of a role."
"Sometimes the manual inventory of some entries hangs, and RDM must be closed via task manager."
"There are always bugs to squash, beyond that, it is really kind of difficult for new users to discover and use many of the features due to the bewildering array of choices and ways to do things."
"The dashboards I do not use because there are issues. The solution monitors your antivirus and other programs but it does not seem to work well."
"We've seen some latency problems in AWS environments. Aside from that, it's a pretty solid service."
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Devolutions Remote Desktop Manager is ranked 23rd in Remote Access while N-able Take Control is ranked 19th in Remote Access with 2 reviews. Devolutions Remote Desktop Manager is rated 9.8, while N-able Take Control is rated 9.0. The top reviewer of Devolutions Remote Desktop Manager writes "Best remote connection manager you can use today". On the other hand, the top reviewer of N-able Take Control writes "Valuable remote access feature, highly stable, and scalable". Devolutions Remote Desktop Manager is most compared with Microsoft Remote Desktop Services, TeamViewer, VNC Connect and BeyondTrust Remote Support, whereas N-able Take Control is most compared with TeamViewer, Dameware Remote Support and Microsoft Remote Desktop Services.
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