We performed a comparison between Devolutions Remote Desktop Manager and TeamViewer based on real PeerSpot user reviews.
Find out what your peers are saying about TeamViewer, Microsoft, Citrix and others in Remote Access."Allows us to configure limited access to resources with the security-based role feature (which we use for trainees and new employees)."
""Inherited" function for credentials - Configure the desired credential at one (top) location, and use the Inherited function on all sub-connections that should use this credential."
"Setup and installation was simple."
"One credential can be used to access VPN, RDS, and more."
"Being able to aggregate all connections (RDP, FTP, SSH, VPN, etc.) in the same interface and make each server readily available in the same way, which lets me focus on the problem regardless of where it is."
"With the integrated VPN providers you are able to link the VPN entry directly to the session or entire folders, so you no longer have to configure the VPN manually on the machine."
"The ability to have all the connection information in one location saves so much time from trying to manage the same information across different applications."
"Makes me instantly more focused on resolving the issue rather than getting to the issue."
"The document control is quite good."
"The best feature is the remote access and being able to control another person's computer when you're showing them something, or teaching them how to do something during training, or fixing a problem they're having."
"TeamViewer is fast and easy to manipulate."
"I don't know of any performance problems with TeamViewer - generally, it's a stable product."
"It was worth the investment. You can do file transfers and video calls with it. You can do a lot of copy paste stuff. E.g., if I have a file and want to place it on somebody's machine, I can just copy it off of mine and paste it right on their machine. I don't have to put it in a Dropbox account and have them log into it to pull it off. I can do all that right through TeamViewer. When you're looking at the TeamViewer screen, you think you are working on your own machine."
"TeamViewer allows us to do multiple controllers on a Host, which is great. We have a lot of Macs in our organization, and TeamViewer being cross-platform is a good thing."
"The product is quite stable. The performance is good."
"The solution is scalable."
"On complex setups, I actually needed to reach out to support to get it working correctly."
"Maybe some clipboard functions could be added along with integration of different software."
"The only complaint I have heard is there are too many updates. Each time there is an update (the app prompts to upgrade), it can be time consuming, especially when sometimes there are multiple updates per week."
"If there was a way to streamline the process, it would make it nice."
"There are always bugs to squash, beyond that, it is really kind of difficult for new users to discover and use many of the features due to the bewildering array of choices and ways to do things."
"Sometimes the manual inventory of some entries hangs, and RDM must be closed via task manager."
"Sometimes when updating, the install window is on top of the prompt to close the application."
"The filing system of connections is a little clunky, but is completely functional."
"It should have ability to display notes in the computer list."
"It would be useful if the solution could facilitate more than one remote user accessing my desktop at a time."
"Sometimes we'll have a device in the field, and I'll click on remote control and it says "Can't authenticate." I'll double click in a different part of the TeamViewer interface and it'll say "Can't authenticate." Then I'll do it a third time and it connects. It's possible that it's just bad luck. It's also very possible that it's some bug within TeamViewer..."
"There is a paid version of this solution with more features available. However, they should provide more free features to the user, such as factor authentication."
"This solution could be improved by offering more flexibility in terms of usage."
"The support could improve their speed."
"On occasion, when remote connection process can't connect to a machine, the error messages aren't always helpful to tell you why you can't connect, as the message doesn't help troubleshoot whether it is too slow, too much interference, etc. I usually have to run to another computer and figure out what is going on, then restart it. The diagnostics could be improved."
"They could give more information about using certain kinds of applications for secure transactions, such as secure file transfers."
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Devolutions Remote Desktop Manager is ranked 24th in Remote Access while TeamViewer is ranked 1st in Remote Access with 84 reviews. Devolutions Remote Desktop Manager is rated 9.8, while TeamViewer is rated 8.6. The top reviewer of Devolutions Remote Desktop Manager writes "Best remote connection manager you can use today". On the other hand, the top reviewer of TeamViewer writes "Solid cross-platform remote control, but with kludgy central management and some serious feature issues on macOS". Devolutions Remote Desktop Manager is most compared with Microsoft Remote Desktop Services, VNC Connect and BeyondTrust Remote Support, whereas TeamViewer is most compared with TeamViewer Tensor, Microsoft Remote Desktop Services, Parallels Access, ISL Online and LogMeIn Central.
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