Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) vs Devolutions Remote Desktop Manager comparison

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Executive Summary

We performed a comparison between Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) and Devolutions Remote Desktop Manager based on real PeerSpot user reviews.

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Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"XenApp is a fast, secure and reliable solution for remote connections that is completely different than and superior to older Windows solutions.""The installation and maintenance are good.​""Citrix is one of the companies that is delivering virtual apps and desktops in a big way. They are mature enough to understand the level of stability required and deliver it.""The initial setup is easy.""It has very good performance in delivering 3D applications over WAN.""My focus has primarily been on publishing virtual applications.""The product is simple to set up, and its deep integration with Microsoft is also a valuable feature.""The scalability is fine. We have about 400 users, who are supported by six staff members. We use the product company-wide throughout 40 different locations, and we currently do not have plans to increase the scale of use."

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"Allows us to configure limited access to resources with the security-based role feature (which we use for trainees and new employees).""Setup and installation was simple.""It really helps to have all the data already pre-entered and all I have to do is enter the password.""Being able to store my credentials makes connecting a breeze.""By integrating all our connections previously spread across multiple locations, a lot of time has been saved.""The interface is great to work with as it allows multiple connections in a tabbed interface. It also has the option to automatically start a VPN or an SSH tunnel, if required.""RDM has enabled me to do most of my work in one place. This helps me be able to have an RDP session open to a server in one tab and an SSH session open to a VMware host in another.""The ability to have all the connection information in one location saves so much time from trying to manage the same information across different applications."

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Cons
"Citrix has to support all of the hypervisors including KVM and OpenStack KVM.""The support offered by Citrix's partner needs to improve. The partner support platform should aim to provide more technical information to users.""The product advances really fast. For some customers, we need better backwards compatibility.""For us, pricing is the most important feature to improve.""We would like to be able to provide VDI, a full desktop, to each of our users.""The monitoring and management is in need of improvement.""I have to re-enter my user password when I am not using the tool for some time around ten minutes. I want to also improve the need to download other Citrix apps.""The initial setup has room for improvement."

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"If there was a way to streamline the process, it would make it nice.""On complex setups, I actually needed to reach out to support to get it working correctly.""The filing system of connections is a little clunky, but is completely functional.""There are always bugs to squash, beyond that, it is really kind of difficult for new users to discover and use many of the features due to the bewildering array of choices and ways to do things.""The only complaint I have heard is there are too many updates. Each time there is an update (the app prompts to upgrade), it can be time consuming, especially when sometimes there are multiple updates per week.""Security roles could be improved, especially by enabling renaming of a role.""Sometimes when updating, the install window is on top of the prompt to close the application.""The RDM client (.NET issue, actually) can stall or lock up while it clears communication threads to the server."

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Pricing and Cost Advice
  • "You have to do some hard work in order to get the suitable licenses."
  • "The licenses are affordable, but the support is a bit expensive, though worth the value.​"
  • "The product, XenServer, is free to use, and XenApp has a one month free license."
  • "It is a bit costly, but enterprise class features come with a cost."
  • "It is quite expensive, but so are the competitors on the market."
  • "I think it is a little high priced."
  • "I suggest using the concurrent user licensing scheme."
  • "A perpetual enterprise license costs approximately $300 USD."
  • More Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) Pricing and Cost Advice →

  • "Setup costs for most people is negligible."
  • "The Free Edition is completely free. You can try also the Enterprise Edition for 30 days for free."
  • "If you are a Microsoft MVP, VMware vExpert, Cisco Champion, etc., Devolutions offers a free Enterprise License."
  • More Devolutions Remote Desktop Manager Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:My focus has primarily been on publishing virtual applications.
    Top Answer:In the past, the prices of the product were great. With the acquisition of Citrix by your company, the prices have drastically increased. For my company, it has become a bit of a problem to sell… more »
    Top Answer:Pricing and technical support need improvement.
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    Ranking
    3rd
    out of 44 in Remote Access
    Views
    4,837
    Comparisons
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    23
    Average Words per Review
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    Rating
    7.5
    24th
    out of 44 in Remote Access
    Views
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    Comparisons
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    Also Known As
    Citrix Virtual Apps and Desktops, XenDesktop, XenApp (Citrix Virtual Apps)
    Learn More
    Overview

    Enable secure, flexible work with the leader in virtual apps and desktops

    Deliver desktop as a service (DaaS) from any cloud or datacenter

    Get started with Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) in minutes to provide a familiar, high-performance digital workspace experience to your users. We’ll manage the infrastructure and security. You focus on your business.

    Remote Desktop Manager lets you centralize all your remote connections, passwords and credentials into a unique platform that can be securely shared between users. Drive security, speed and productivity through your organization while reducing risks for your IT department. Join over 400 000 users in more than 140 countries who enjoy our remote connection management solution. Remote Desktop Manager is available in two editions: Free and Enterprise. While the Free edition is perfect for stand-alone users, the Enterprise edition is best suited for multiple users and teams.

    Sample Customers
    Exelon, Aeronamic, AIDS Healthcare Foundation, Alameda County Medical Center, Alaska Department of Fish & Game, Aloysius Stichting, Amarchand Mangaldas, AmBev, Amnet Technology Solutions, Arval
    HBO, 20th Century Fox, U-Haul, Nasdaq, IBM, Sony, SAP, Prada, Nike, Nokia, EY, Tesla, Fidelity, Space-X, Caterpillar, Maersk, Du Pont, MLS, Bosch, Bridestone, Red Bull
    Top Industries
    REVIEWERS
    Computer Software Company19%
    Financial Services Firm9%
    Insurance Company8%
    Energy/Utilities Company8%
    VISITORS READING REVIEWS
    Computer Software Company13%
    Financial Services Firm11%
    Government8%
    Manufacturing Company7%
    VISITORS READING REVIEWS
    Computer Software Company15%
    Government11%
    Financial Services Firm10%
    Educational Organization7%
    Company Size
    REVIEWERS
    Small Business28%
    Midsize Enterprise16%
    Large Enterprise56%
    VISITORS READING REVIEWS
    Small Business23%
    Midsize Enterprise15%
    Large Enterprise63%
    REVIEWERS
    Small Business63%
    Midsize Enterprise25%
    Large Enterprise13%
    VISITORS READING REVIEWS
    Small Business28%
    Midsize Enterprise16%
    Large Enterprise55%
    Buyer's Guide
    Remote Access
    March 2024
    Find out what your peers are saying about TeamViewer, Microsoft, Citrix and others in Remote Access. Updated: March 2024.
    767,667 professionals have used our research since 2012.

    Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) is ranked 3rd in Remote Access with 90 reviews while Devolutions Remote Desktop Manager is ranked 24th in Remote Access. Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) is rated 8.4, while Devolutions Remote Desktop Manager is rated 9.8. The top reviewer of Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) writes "Flexible Deployment, reliable performance, and fast transmission speeds". On the other hand, the top reviewer of Devolutions Remote Desktop Manager writes "Best remote connection manager you can use today". Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) is most compared with VMware Horizon View, Citrix Workspace, Amazon Appstream, Amazon WorkSpaces and Microsoft Remote Desktop Services, whereas Devolutions Remote Desktop Manager is most compared with Microsoft Remote Desktop Services, TeamViewer, VNC Connect and BeyondTrust Remote Support.

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