We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
"Any alert that we get is an actionable alert. Immediately, there is information that we can just click through, see the point in time, what happened, what caused it, and what automatic actions were taken. We can then choose to take any manual actions, if we want, or start our investigation. We're no longer looking at digging into information or wading through hundreds of incidents. There's a list which says where the status is assigned, e.g., under investigation or investigation finished. That is all in the console. It has taken away a lot of the administration, which we would normally be doing, and integrated it into the console for us."
"The solution's integration capabilities are excellent. It's one of the best features."
"The most valuable feature is signature-based malware detection."
"It is extensive in terms of providing visibility and insights into threats. It allows for research into a threat, and you can chart your progress on how you're resolving it."
"Integration is a key selling factor for Cisco security products. We have a Cisco Enterprise Agreement with access to Cisco Email Security, Cisco Firepower, Cisco Stealthwatch, Cisco Talos, Cisco Threat Grid, Cisco Umbrella, and also third-party solutions. This is key to our security and maximizing operations. Because we do have the Email Security appliance and it is integrated with Threat Response, we have everything tied together. Additionally, we are using the Cisco SecureX platform, as we were a beta test for that new solution. With SecureX, we are able to pull all those applications into one pane for visibility and maintenance. This greatly maximizes our security operations."
"Another of my favorite features is called the Device Trajectory, where it shows everything that's going on, on a computer. It shows the point in time when a virus is downloaded, so you can see if the user was surfing the internet or had a program open. It shows every running process and file access on the computer and saves it like a snapshot when it detects something malicious. It also has a File Trajectory, so you can even see if that file has been found on any of your other computers that have AMP."
"The threat Grid with the ability to observe the sandboxing, analyze, and perform investigations of different malicious files has been great."
"It is a very stable program."
"The feature we call desktop recording is the most valuable aspect of the solution. Not only can we collect data from the user's usage, but we also capture his screenshots when he is trying to steal the data."
"It can scale from 100 to 10,000. There's no problem with the scalability."
"It's a stable solution with good performance."
"The exploit guard and malware protection features are very useful. The logon tracker feature is also very useful. They have also given new modules such as logout backup, process backup. We ordered these modules from the FireEye market place, and we have installed these modules. We are currently exploring these features."
"It is easy to use, flexible, and stable. Because it is a cloud-based solution and it integrates all endpoints of the cloud, we can do an IOC-based search. It can search the entire enterprise and tell us the endpoints that are possibly compromised."
"It has a feature called Isolation. If a device is compromised, we can connect it to our SOC, and no one would be able to access it. This way we can limit the damage to the network while we are investigating."
"FireEye Endpoint Security is easy to use and lightweight compared to others."
"FireEye Endpoint Security's scalability is awesome. I think it is one of the best on that front."
"The thing I hate the most, which they have not fixed, is when it creates duplicate entries within a console. If you have a computer and you upgrade from Windows 7 to Windows 10, or you upgrade your agent from version 6 to 7, it creates a new instance in there instead of updating the information. Instead of paying a license for one computer, I have to license two computers until I manually go in, search for all the duplicate entries, and clean them out myself."
"The technical support is very slow."
"The room for improvement would be on event notifications. I have mine tuned fairly well. I do feel that if you subscribe to all the event notification types out-of-the-box, or don't really go through and take the time to filter out events, the notifications can become overwhelming with information. Sometimes, when you're overwhelmed with information, you just say, "I'm not going to look at anything because I'm receiving so much." I recommend the vendor come up with a white paper on the best practices for event notifications."
"Maybe there is room for improvement in some of the automated remediation. We have other tools in place that AMP feeds into that allow for that to happen, so I look at it as one seamless solution. But if you're buying AMP all by itself, I don't know if it can remove malicious software after the fact or if it requires the other tools that we use to do some of that."
"In Orbital, there are tons of prebuilt queries, but there is not a lot of information in lay terms. There isn't enough information to help us with what we're looking for and why we are looking for it with this query. There are probably a dozen queries in there that really focus on what I need to focus on, but they are not always easy to find the first time through."
"I would like to see integration with Cisco Analytics."
"The GUI needs improvement, it's not good."
"We had a lot of noise at the beginning, and we had to turn it down based on exclusions, application whitelisting, and excluding unknown benign applications. Cisco should understand the need for continuous updates on the custom Cisco exclusions and the custom applications that come out-of-the-box with the AMP for Endpoints."
"Some features on Mac and Linux are not complete currently. For example, some device control features haven't been transferred over to the other systems. If they could have their Windows features also available on Mac and Linux, that would be perfect. Some of our customers have a Mac environment for their RD environment. Having the solution fully capable of handling everything in a Mac environment is crucial."
"There are a lot of issues with the current version of the Endpoint agent. It's not stable, it's resource-consuming, and there are some performance issues. If they could improve the stability of the agent it would be great."
"We would like to solution to offer better security."
"Most of these types of solutions including others, such as Carbon Black and FortiEDR, all have the same features. However, Carbon Black is the leader when it comes to being robust and user-friendly and this solution should improve in those areas to stay more competitive."
"They have something called Managed Detection and Response. They get intel from their customers, and that intel is shared with the rest of FireEye's customers. I want to subscribe to their intel, but that is not available to us."
"It has very good integrations. However, its integration with Palo Alto was not good, and they seem to be working on it at the backend. It is not very resource-hungry, but it can be even better in terms of resource utilization. It could be improved in terms of efficiency, memory sizing, and disk consumption by agents."
"The reports need more development. They need more details on the reports and more details taking the executive view into consideration."
"The Linux support is very poor. I use base detection. Currently, they are providing malware protection and logon track features in Windows and Mac. These features aren't available in Linux. It will be helpful to extend these capabilities to Linux. We would also like assets grouping and device lock protection features, which are included in their roadmap."
"Malware detection can be better. It doesn't have support and detection for the recent malware, but it has a compensatory control where it can do the behavior-based assessment and alert you when there is something malicious or unexpected. For example, when a certain user is executing the privilege command, which is not normal. These dynamic detections are good, and they compensate for malware detection."
"There are a couple of different consumption models: Pay up front, or if you have an enterprise agreement, you can do a monthly thing. Check your licensing possibilities and see what's best for your organization."
"Licensing fees are on a yearly basis and I am happy with the pricing."
"The visibility that we have into the endpoint and the forensics that we're able to collect give us value for the price. This is not an overly expensive solution, considering all the things that are provided. You get great performance and value for the cost."
"We can know if something bad is potentially happening instantaneously and prevent it from happening. We can go to a device and isolate it before it infects other devices. In our environment, that's millions of dollars saved in a matter of seconds."
"There is also the Cisco annual subscription plus my management time in terms of what I do with the Cisco product. I spend a minimal amount of time on it though, just rolling out updates as they need them and monitoring the console a couple of times a day to ensure nothing is out of control. Cost-wise, we are quite happy with it."
"Our company was very happy with the price of Cisco AMP. It was about a third of what we were paying for System Center Endpoint Protection."
"The pricing and licensing are reasonable. The cost of AMP for Endpoints is inline with all the other software that has a monthly endpoint cost. It might be a little bit higher than other antivirus type products, but we're only talking about a dollar a month per user. I don't see that cost as being an issue if it's going to give us the confidence and security that we're looking for. We have had a lot of success and happiness with what we're using, so there's no point in changing."
"In our case, it is a straightforward annual payment through our Enterprise Agreement."
Earn 20 points
Advanced Malware Protection (AMP) is subscription-based, managed through a web-based management console, and deployed on a variety of platforms that protects endpoints, network, email and web Traffic. AMP key features include the following: Global threat intelligence to proactively defend against known and emerging threats, Advanced sandboxing that performs automated static and dynamic analysis of files against more than 700 behavioral indicators, Point-in-time malware detection and blocking in real time and Continuous analysis and retrospective security regardless of the file's disposition and Continuous analysis and retrospective security.
Digital Guardian Endpoint Data Loss Prevention (DLP) protects sensitive data on all your endpoints. It protects intellectual property and personal information. An endpoint agent that captures and records all system, user and data events on or off the network. It has a granular control of all data movement that can be configured to automatically block, justify or encrypt sensitive data in or attached to email, files moved to removable drives, cloud storage, or web - malware and malware-free - before sensitive data is lost. It has a built-in advanced data classification that creates and modifies classification and usage policies through content inspection, context-awareness and user classification. It provides design policies with controls that won't block actions that comply with corporate policy so employees remain productive while the data stays safe.
FireEye Endpoint Security is an integrated endpoint solution that detects, prevents and responds effectively to known malware and threats traditional anti-virus endpoint security products miss. It expands endpoint visibility and provides contextual frontline intelligence to help analysts automate protection, quickly determine the exact scope and level of any attack activity and adapt defenses as needed.
Digital Guardian is ranked 20th in Endpoint Detection and Response (EDR) with 2 reviews while FireEye Endpoint Security is ranked 13th in Endpoint Detection and Response (EDR) with 5 reviews. Digital Guardian is rated 5.0, while FireEye Endpoint Security is rated 8.2. The top reviewer of Digital Guardian writes "Great desktop recording, very scalable, and perfect for protecting IP on desktops". On the other hand, the top reviewer of FireEye Endpoint Security writes "Enables us to do IOC-based search across the enterprise and isolate compromised devices". Digital Guardian is most compared with Forcepoint Data Loss Prevention, Symantec Data Loss Prevention, Microsoft Defender for Endpoint, CrowdStrike Falcon and Microsoft BitLocker, whereas FireEye Endpoint Security is most compared with CrowdStrike Falcon, Darktrace, Microsoft Defender for Endpoint, Tanium and Cortex XDR by Palo Alto Networks. See our Digital Guardian vs. FireEye Endpoint Security report.
See our list of best Endpoint Detection and Response (EDR) vendors.
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