Digium Switchvox vs. Genesys PureConnect

Digium Switchvox is ranked 9th in Unified Communications with 2 reviews vs Genesys PureConnect which is ranked 14th in Unified Communications. The top reviewer of Digium Switchvox writes "Integrated chat system enables you to send a quick message to a work colleague without calling the person". Digium Switchvox is most compared with 3CX, Cisco Unified Communications and Lync Server. Genesys PureConnect is most compared with Five9, Genesys and Cisco Contact Center Enterprise.
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Quotes From Members Comparing Digium Switchvox vs. Genesys PureConnect

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Ranking
Views
1,664
Comparisons
916
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2
Followers
94
Avg. Rating
9.0
Views
1,578
Comparisons
902
Reviews
0
Followers
114
Avg. Rating
N/A
Views
0
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0
Reviews
1
Followers
1
Avg. Rating
5.0
Top Comparisons
Compared 34% of the time.
Compared 7% of the time.
See more Digium Switchvox competitors »
Compared 18% of the time.
Compared 14% of the time.
See more Genesys PureConnect competitors »
Also Known As
SwitchvoxInteractive Intelligence Customer Interaction Center, CIC
Website/Video
Digium
Genesys
Null Vendor
Overview
VOIP phone systems

Gives your contact center a standards-based, multichannel software platform to blend all media types with your business systems.

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Sample Customers
CORAF/WecardAmericas Credit Union, Nowa Era, ING Bank, SJ Traffic Control, Western & Southern Life, Thomas Cook Northern Europe, Raiffeisen Bank, T-Mobile Austria, BOS Bank, mBank, Lasik MD, Allianz, Memira, Goteborg Energi AB
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300,846 professionals have used our research since 2012.
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