Digium Switchvox vs Genesys PureConnect

Digium Switchvox is ranked 10th in Unified Communications with 2 reviews vs Genesys PureConnect which is ranked 14th in Unified Communications. The top reviewer of Digium Switchvox writes "Integrated chat system enables you to send a quick message to a work colleague without calling the person". Digium Switchvox is most compared with 3CX, Cisco Unified Communications and Lync Server. Genesys PureConnect is most compared with Five9, Genesys and Cisco Contact Center Enterprise.
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Quotes From Members Comparing Digium Switchvox vs Genesys PureConnect

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

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Ranking
RANKING
Views
1,390
Comparisons
926
Reviews
2
Followers
163
Avg. Rating
9.0
Views
1,276
Comparisons
1,003
Reviews
0
Followers
205
Avg. Rating
N/A
Top Comparisons
Top Comparisons
3cx 48 normal
Compared 28% of the time.
Microsoft 400x400
Compared 6% of the time.
See more Digium Switchvox competitors »
D5o a3vk 400x400
Compared 17% of the time.
Genesys logo
Compared 13% of the time.
See more Genesys PureConnect competitors »
Also Known As
Also Known AsSwitchvoxInteractive Intelligence Customer Interaction Center, CIC
Website/Video
Website/VideoDigium
  • Vendor 7182 screenshot 1524939319
Genesys
  • Vendor 21552 screenshot 1523123099
OverviewQuestionmark icon
OverviewVOIP phone systems

Gives your contact center a standards-based, multichannel software platform to blend all media types with your business systems.

OFFER
Learn more about Digium Switchvox
Learn more about Genesys PureConnect
Sample Customers
Sample CustomersCORAF/WecardAmericas Credit Union, Nowa Era, ING Bank, SJ Traffic Control, Western & Southern Life, Thomas Cook Northern Europe, Raiffeisen Bank, T-Mobile Austria, BOS Bank, mBank, Lasik MD, Allianz, Memira, Goteborg Energi AB

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Unified Communications?

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We monitor all Unified Communications reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.

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