Compare Dimelo, a Ring Central Company vs. Freshdesk

Dimelo, a Ring Central Company is ranked 18th in Social CRM while Freshdesk is ranked 2nd in Social CRM with 1 review. Dimelo, a Ring Central Company is rated 0, while Freshdesk is rated 10.0. On the other hand, the top reviewer of Freshdesk writes "Stable and scalable with a straightforward setup". Dimelo, a Ring Central Company is most compared with Sprinklr, whereas Freshdesk is most compared with ServiceNow, JIRA Service Desk and TOPdesk.
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Ranking
18th
out of 27 in Social CRM
Views
79
Comparisons
46
Reviews
0
Average Words per Review
0
Avg. Rating
N/A
2nd
out of 27 in Social CRM
Views
2,826
Comparisons
2,284
Reviews
1
Average Words per Review
297
Avg. Rating
10.0
Top Comparisons
Compared 23% of the time.
Compared 20% of the time.
Compared 7% of the time.
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RingCentral
Freshworks
Overview

Dimelo facilitates the digital transformation of companies by helping them expand and steer their omni-digital customer relations.

Our platform Dimelo assembles all the customer interactions in one place (via messaging, social media, live-chat, mobile, email)

Freshdesk is a full-fledged cloud based customer support solution that offers everything a business needs to deliver exceptional support. Unlike competing products with steep pricing tiers and hidden strings, Freshdesk is priced affordably, and is free forever for the first three agents. Built with an emphasis on usability, Freshdesk offers all the tools a company needs to wow its customers - robust multichannel capability, integrated game mechanics to supercharge agent productivity, smart automations and a lot more. From startups to enterprises, more than 80,000 businesses of all sizes use Freshdesk to streamline their support processes. Freshdesk is part of the Freshworks product family, whose products include Freshservice IT Service Management Software, Freshsales CRM Software etc. – with more than 100000 customers worldwide, including Cisco, Honda, 3M, The Atlantic, and QuizUp.

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Sample Customers
Orange, SCNF, AXA, Total, Cdiscount, DB, PMU, Ooredoo, Telenor, BNP...Honda, 3M, Hugo Boss, Petronas, Sony Pictures, The Atlantic, goodreads, Clear Channel Radio, Penn University of Pennsylvania, unicef, Kuoni, Movember
Top Industries
No Data Available
VISITORS READING REVIEWS
Software R&D Company20%
Retailer14%
Comms Service Provider14%
Healthcare Company8%
We monitor all Social CRM reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.