Compare Dimelo, a Ring Central Company vs. Freshdesk

Dimelo, a Ring Central Company is ranked 27th in Social CRM while Freshdesk which is ranked 2nd in Social CRM with 1 review. Dimelo, a Ring Central Company is rated 0, while Freshdesk is rated 0. On the other hand, the top reviewer of Freshdesk writes "We're able to respond to customer inquiries much faster and with better information". Dimelo, a Ring Central Company is most compared with , whereas Freshdesk is most compared with JIRA Service Desk, ServiceNow and Freshservice.
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Ranking
27th
out of 27 in Social CRM
Views
44
Comparisons
23
Reviews
0
Average Words per Review
0
Avg. Rating
N/A
2nd
out of 27 in Social CRM
Views
7,330
Comparisons
2,295
Reviews
1
Average Words per Review
224
Avg. Rating
10.0
Top Comparisons
Compared 20% of the time.
Compared 16% of the time.
Compared 15% of the time.
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RingCentral
Freshworks
Overview

Dimelo facilitates the digital transformation of companies by helping them expand and steer their omni-digital customer relations.

Our platform Dimelo assembles all the customer interactions in one place (via messaging, social media, live-chat, mobile, email)

Freshdesk is a full-fledged cloud based customer support solution that offers everything a business needs to deliver exceptional support. Unlike competing products with steep pricing tiers and hidden strings, Freshdesk is priced affordably, and is free forever for the first three agents. Built with an emphasis on usability, Freshdesk offers all the tools a company needs to wow its customers - robust multichannel capability, integrated game mechanics to supercharge agent productivity, smart automations and a lot more. From startups to enterprises, more than 80,000 businesses of all sizes use Freshdesk to streamline their support processes. Freshdesk is part of the Freshworks product family, whose products include Freshservice IT Service Management Software, Freshsales CRM Software etc. – with more than 100000 customers worldwide, including Cisco, Honda, 3M, The Atlantic, and QuizUp.

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Sample Customers
Orange, SCNF, AXA, Total, Cdiscount, DB, PMU, Ooredoo, Telenor, BNP...Honda, 3M, Hugo Boss, Petronas, Sony Pictures, The Atlantic, goodreads, Clear Channel Radio, Penn University of Pennsylvania, unicef, Kuoni, Movember
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