We performed a comparison between iGrafx Process360 Live Platform and OpenText Documentum based on real PeerSpot user reviews.
Find out what your peers are saying about Microsoft, Camunda, Sparx Systems and others in Business Process Design."iGrafx gives you the capability of documenting your process and then the ability to use it as a tool for analysis to identify the loopholes and shortcomings of your process."
"Provides a valuable BPMN feature."
"We found the technical support to be helpful."
"Another good feature is that the numbering of the shapes in iGrafx is much easier and more convenient, in comparison to what is found in Visio. So far I haven't found anything similar to what I have with iGrafx, in that regard."
"Simulation is most valuable."
"The solution's technical support is of good quality since they offer fast and seamless services."
"It has simplified compliance with regulations and company standards."
"Finding the right symbol and creating links, horizontal and vertical are the features I use."
"We like Documentum for its capacity and reliability."
"OpenText Documentum has improved availability and performance in our organization."
"The stability is very good."
"The most valuable feature of OpenText Documentum is the versioning."
"The storage of metadata content, workflows, and life cycles are the most valuable features of OpenText Documentum."
"The most valuable features of this solution are the security, storage, and document search capability."
"I appreciate Documentum's scalability, allowing for vast volumes of content storage."
"Documentum is a highly scalable document management solution because it's built on a solid platform."
"I would love to see a template and shapes for customer journey mapping."
"It can be more user-friendly."
"Dragging and dropping shapes is not as user-friendly as in Visio. In Visio, it's very easy to work with shapes and in very few minutes you can plot a whole, multi swim-lane, cross-functional process."
"In the next release, I would like to see more layers like three, four, and five. It might be possible but I haven't seen it yet."
"The solution could benefit from improvements to its interface. More specifically, when compared to other tools, the process modeling features lack symbols or object types that are used to represent the information or data within the process."
"It would be nice to have a Spanish user interface available to us."
"With iGrafx, the implementation and the licensing were pretty complex."
"It would be helpful to be able to do more analytics and generate reports on historical documents that have already been uploaded to the server."
"Documentum is a very robust system. Everything can be improved, but at this time, I do not have anything in particular. If anything, they can put our software in their standard."
"The main issue is the software's performance when storing around 10 million or more documents. It becomes slow and needs improvement. Perhaps it's a cloud-related issue, but it needs to be addressed. It could be due to our S3 bucket or something else. Nevertheless, this is a significant challenge we're facing."
"OpenText Documentum's user interface could be improved a little bit."
"It should provide more tools to help clients upgrade solutions based on Webtop."
"OpenText Documentum has a lot of scope for improvement in terms of adding some AI integrations."
"It's difficult to manage and customize Documentum."
"We mostly use the Life Sciences package. That package is somewhat dated. There should be enhancements to the Life Science package and additional offerings to support pharma in particular."
"An area that needs to improve is how to reduce storage space on the AWS site."
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iGrafx Process360 Live Platform is ranked 15th in Business Process Design with 15 reviews while OpenText Documentum is ranked 3rd in Enterprise Content Management with 26 reviews. iGrafx Process360 Live Platform is rated 8.4, while OpenText Documentum is rated 7.8. The top reviewer of iGrafx Process360 Live Platform writes " A reasonably stable BPM solution useful for process governance and process mining". On the other hand, the top reviewer of OpenText Documentum writes "Saves time and increases an organization's productivity". iGrafx Process360 Live Platform is most compared with Visio, ARIS BPA, SAP Signavio Process Manager, Camunda and Sparx Systems Enterprise Architect, whereas OpenText Documentum is most compared with OpenText Extended ECM, SharePoint, IBM FileNet, Hyland OnBase and Alfresco.
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