Nintex Process Platform vs OpenText Documentum comparison

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Executive Summary

We performed a comparison between Nintex Process Platform and OpenText Documentum based on real PeerSpot user reviews.

Find out what your peers are saying about Camunda, Pega, Apache and others in Business Process Management (BPM).
To learn more, read our detailed Business Process Management (BPM) Report (Updated: March 2024).
765,234 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"I find it useful to utilize LDAP query action to find out the status of a particular user.""Valuable features include workflows (escalation, reminder, LazyApproval, actions, etc.) and ease of use.""Easily maintained and customization is quite simple.""NWC forms could be better. Also, the ability to build workflows that are not dependent on SharePoint is very desirable. The forms feature just isn’t as functional as the forms for SharePoint.""We were able to meet all of the requirements for functionality that were specified, and we did not experience challenges where we had to compromise on functionality.""Out of box connectivity with UiPath.""This tool is really helpful in reducing a lot of manual work. Its drag and drop components help to create a workflow faster than SharePoint Workflow Designer.""The solution helped us automate several processes we used to do manually."

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"The storage of metadata content, workflows, and life cycles are the most valuable features of OpenText Documentum.""It provides possibilities for us to save documents and supporting the business process while doing so.""The tool's most valuable feature is ACL, which helps to control the user groups that access the documents.""It is quite good.""The most valuable feature of OpenText Documentum is the versioning.""The most valuable features of this solution are the security, storage, and document search capability.""It has reduced the amount of paper documents; reducing time and errors in the process.""Two things are excellent in Documentum. One is business process management. The other is its support for metadata."

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Cons
"It's very tedious to manage.""Currently, a notable challenge lies in the alignment of user experiences across the eight or nine applications within the suite. Transitioning between applications can be somewhat cumbersome due to varying user interfaces. However, the provider is actively addressing this concern by consistently rolling out updates every four to five months, aimed at harmonizing and streamlining the interfaces. This ongoing effort is expected to enhance the user experience over time. In terms of functionality and features, the platform stands out, offering flexibility with the option for both on-premises and cloud deployment. This flexibility extends to the RPA tool, providing clients with choices tailored to their preferences. An advantage lies in the shared security and data infrastructure across the toolset, facilitating smooth data transfer between applications. This contrasts with experiences with Oracle, where data transfer may involve complexities such as the need for intermediary file formats like TXL or SCZ.""Unfortunately, Nintex Workflow is not that stable. We are looking at shifting to another tool.""Currently, copying workflow actions from one workflow to another is not possible. Also, the Office 365 solution is not as mature as on-premise.""We are currently facing a lot of issues with Nintex, and we are trying to move away from this solution.""The management server and the admin page where you can manage processes need improvement.""I would also like to see the BPM features from Pega implemented, that have to do with the implementation of AI, and the robotics.""The interface could be better and more language support is needed in the development environment or in the solutions platform in general."

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"One area for improvement in OpenText Documentum is its handling of outdated documents, especially technical ones.""The biggest issue for us is the price of the product.""The documentation often leaves customers feeling somewhat frustrated, as OpenText seems to expect customers to remind them constantly about the need for better documentation, as they don't provide clear guidance on their documentation practices.""An area that needs to improve is how to reduce storage space on the AWS site.""The main issue is the software's performance when storing around 10 million or more documents. It becomes slow and needs improvement. Perhaps it's a cloud-related issue, but it needs to be addressed. It could be due to our S3 bucket or something else. Nevertheless, this is a significant challenge we're facing.""It should provide more tools to help clients upgrade solutions based on Webtop.""It's difficult to manage and customize Documentum.""OpenText Documentum's user interface could be improved a little bit."

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Pricing and Cost Advice
  • "Nintex products are expensive, but valuable. Licensing in on-premise was historically based on a perpetual model, where you’d license per Web front-end. However, they are switching exclusively to a consumption (subscription) model, where you purchase the number of workflows you think you’ll use in your environment, and can scale up from there."
  • "Offering a licensing model that allows for multiple small workflows would be a huge improvement to an already great platform."
  • "Our maintenance costs are reduced."
  • "The annual support costs are expensive."
  • "Comparatively, it's expensive."
  • "We pay on a yearly basis. It's my understanding that we pay approximately $11,000/year."
  • "The initial investment in K2 is heavy. Currently, the expenditure is $28,000 for a year. After we go to the cloud, it is going to be per seat and probably cheaper. Currently, there are unlimited users."
  • "There is an initial fee when purchasing and a fee for maintenance afterward."
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  • "It is quite an expensive product."
  • "It falls in line with a lot of things that are out there on the market. There is nothing extraordinary in terms of great or bad."
  • "OpenText Documentum has announced a new licensing model, which could be more expensive."
  • "OpenText Documentum's pricing is good."
  • "The price is considered affordable now."
  • More OpenText Documentum Pricing and Cost Advice →

    report
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    Questions from the Community
    Top Answer:The latest version of Nintex has many features. We have a clear roadmap and the necessary application to integrate it into our platform.
    Top Answer:The solution doesn’t have an extra fee. We are compatible with the package.
    Top Answer:The solution does not integrate with many platforms.
    Top Answer:It falls in line with a lot of things that are out there on the market. There is nothing extraordinary in terms of great or bad.
    Top Answer:We primarily use it for storing documents. We host a variety of documents in OpenText Documentum. This includes raw files, analyzed files, and documents in multiple formats.
    Top Answer:The main issue is the software's performance when storing around 10 million or more documents. It becomes slow and needs improvement. Perhaps it's a cloud-related issue, but it needs to be addressed… more »
    Ranking
    Views
    5,505
    Comparisons
    2,762
    Reviews
    17
    Average Words per Review
    484
    Rating
    8.1
    Views
    4,420
    Comparisons
    3,257
    Reviews
    10
    Average Words per Review
    542
    Rating
    7.8
    Comparisons
    Also Known As
    K2 blackpearl, K2 Five, Nintex Workflow
    Dell EMC Documentum, Documentum , Documentum xCelerated Composition Platform
    Learn More
    Overview

    Discover, automate, and optimize your business processes with the Nintex Process Platform. This powerful and user-friendly platform offers comprehensive process automation and intelligence. Easily discover, map, and manage your processes, automate workflows, eliminate paper forms, and accelerate tasks with RPA bots. Collaborate with your team using Nintex Automation Cloud Services and optimize your processes through data-driven insights. Monitor and analyze your processes to identify and address issues, and make updates based on data for continuous improvement. Achieve process excellence with the Nintex Process Platform.

    OpenText Documentum organizes, preserves and makes information
    accessible, while ensuring it adheres to all privacy and security
    protocols. Documentum manages content across file stores and integrates
    with enterprise applications, including SAP, Salesforce and Microsoft,
    to help organizations conquer information management challenges.

    Documentum provides integrated support for the entire lifecycle of a
    wide range of content; beyond typical office documents to include CAD files, design
    templates, rich media, audio, video, instant messaging threads, blog
    posts, images and more.

    Sample Customers
    SEA Corp, Omnicom Group, Verizon, STIHL
    Agility; Bibliotheca Alexandrina; Capitec Bank; Department of Social Development, Republic of South Africa; County of Los Angeles, Department of Human Resources; Fresenius Kabi; Heathrow Airport; Lahey Health; Linde PLC; Milestone Pharma Co. Ltd; National Bank for Agriculture and Rural Development; Open Grid Europe GmbH; REPCO NEX Industrial Solutions; Springer Nature; Syngene International; Tata Power DDL; University of Texas Austin
    Top Industries
    REVIEWERS
    Financial Services Firm20%
    Manufacturing Company15%
    Energy/Utilities Company15%
    Insurance Company10%
    VISITORS READING REVIEWS
    Computer Software Company17%
    Financial Services Firm12%
    Manufacturing Company8%
    Government7%
    REVIEWERS
    Financial Services Firm26%
    Energy/Utilities Company16%
    Manufacturing Company11%
    Non Profit11%
    VISITORS READING REVIEWS
    Financial Services Firm16%
    Computer Software Company12%
    Government11%
    Manufacturing Company9%
    Company Size
    REVIEWERS
    Small Business36%
    Midsize Enterprise14%
    Large Enterprise50%
    VISITORS READING REVIEWS
    Small Business21%
    Midsize Enterprise14%
    Large Enterprise65%
    REVIEWERS
    Small Business25%
    Large Enterprise75%
    VISITORS READING REVIEWS
    Small Business17%
    Midsize Enterprise13%
    Large Enterprise70%
    Buyer's Guide
    Business Process Management (BPM)
    March 2024
    Find out what your peers are saying about Camunda, Pega, Apache and others in Business Process Management (BPM). Updated: March 2024.
    765,234 professionals have used our research since 2012.

    Nintex Process Platform is ranked 9th in Business Process Management (BPM) with 21 reviews while OpenText Documentum is ranked 3rd in Enterprise Content Management with 25 reviews. Nintex Process Platform is rated 8.0, while OpenText Documentum is rated 7.8. The top reviewer of Nintex Process Platform writes "Offers good integration capabilities and easy to learn and good stability". On the other hand, the top reviewer of OpenText Documentum writes "Saves time and increases an organization's productivity". Nintex Process Platform is most compared with Camunda, IBM BPM, Appian, Pega BPM and SAP Signavio Process Manager, whereas OpenText Documentum is most compared with OpenText Extended ECM, SharePoint, IBM FileNet, Hyland OnBase and Alfresco.

    We monitor all Business Process Management (BPM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.