OpenText Documentum vs webMethods Integration Server comparison

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4,307 views|3,163 comparisons
83% willing to recommend
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3,421 views|2,391 comparisons
94% willing to recommend
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Executive Summary

We performed a comparison between OpenText Documentum and webMethods Integration Server based on real PeerSpot user reviews.

Find out what your peers are saying about Microsoft, OpenText, Box and others in Enterprise Content Management.
To learn more, read our detailed Enterprise Content Management Report (Updated: April 2024).
768,578 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The tool's most valuable feature is ACL, which helps to control the user groups that access the documents.""Documentum is a highly scalable document management solution because it's built on a solid platform.""It provides possibilities for us to save documents and supporting the business process while doing so.""The most valuable feature of Documentum for our content management needs is its ability to segregate access based on department and role.""The product is tamper-proof and enables us to return to the document source, which is helpful in legal issues.""We primarily use it for storing documents. We host a variety of documents in OpenText Documentum. This includes raw files, analyzed files, and documents in multiple formats.""We like Documentum for its capacity and reliability.""The most valuable feature is that it's a central repository for everything, whether it's videos, documents, Excel sheets, etc."

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"The most valuable feature of webMethods Integration Server is all the capabilities it provides. We leverage most of the features, that they have offered to us. Our vendor has made some additional features on top of the webMethods Integration Server and we use all the features together.""Operationally, I consider the solution to be quite good.""High throughput and excellent scalability.""One of the most important features is that it gives you the possibility to do low-level integration. It provides a lot of features out of the box, and over the years, it has matured so much that any problem that is there in the market can be solved with this product. We can meet any requirements through customizations, transformations, or the logic that needs to be put in. Some of the other products struggle in this aspect. They cannot do things in a certain way, or they have a product limitation, whereas, with webMethods, I have never faced this kind of problem.""It's obvious that the heart of the product lies here. It's comprised of all aspects of ESB (Enterprise Gateway, Adapter, TN, Java) and BPM (task, rules engine).""It's a visual tool, so our transformations can be quickly implemented without a lot of fuss. The fact that we have an easy way to expose REST services is also very interesting. It offers the possibility to connect over GMS to synchronize message brokers.""The comprehensiveness and depth of Integration Servers' connectors to packaged apps and custom apps is unlimited. They have a connector for everything. If they don't, you can build it yourself. Or oftentimes, if there is value for other customers as well, you can talk with webMethods about creating a new adapter for you.""Application integrations are offered out-of-the-box, and that is extremely important to us. This is one of the main use cases that we have for it. It is about 60 to 70 percent of the workload in our application today."

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Cons
"In BPM could be better. Its GUI needs the ability to build more rules. This is a crucial feature. For example, OpenText has some products that allow you to control your checks, invoices, and so on. They have exciting approaches to converting pictures to text, but the tool for business process management isn't easy to use. The GIU is not so good.""OpenText Documentum has a lot of scope for improvement in terms of adding some AI integrations.""I would like to see performance improvements, especially regarding slow response times.""Documentum is a very robust system. Everything can be improved, but at this time, I do not have anything in particular. If anything, they can put our software in their standard.""We mostly use the Life Sciences package. That package is somewhat dated. There should be enhancements to the Life Science package and additional offerings to support pharma in particular.""The product needs to improve the way documents are logged together. I believe running it on the cloud or containerization will bring value to it. The tool's Time to Market and deployment cycle need to be improved. Finding suitable training materials for OpenText Documentum is also a bottleneck. If we can find the training modules easily, we can bring together people, give them quick training, and start working on the deployment. It can help with quick outputs.""The user interface can be a bit more intuitive.""It should provide more tools to help clients upgrade solutions based on Webtop."

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"The UI for the admin console is very old. It hasn't been updated for years and is pretty much the same one that we started with. This is something that could be refreshed and made more modern.""Support is expensive.""The patching of infrastructure is not very smooth and improved authentication should be added in the next feature.""The market webMethods Integration Server falls under is a very crowded market, so for the product to stand out, Software AG would need to get traction in the open source community by releasing a new version or a base version and open source it, so people can create new custom components and add it to the portfolio.""t doesn't represent OOP very well, just a method and proprietary interface called IData.""webMethods Integration Server could improve on the version control. I'm not sure if Web Method has some kind of inbuilt integration with Bitbucket or GitHub or some kind of version control system. However, that's one area where they can improve.""The certifications and learning resources are not exposed openly enough. For instance, they have a trial version which comes with only a few basic features, and I think that community-wise they need to offer more free or open spaces where developers can feel encouraged to experiment.""This solution could be improved by offering subscription based licensing."

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Pricing and Cost Advice
  • "It is quite an expensive product."
  • "It falls in line with a lot of things that are out there on the market. There is nothing extraordinary in terms of great or bad."
  • "OpenText Documentum has announced a new licensing model, which could be more expensive."
  • "OpenText Documentum's pricing is good."
  • "The price is considered affordable now."
  • More OpenText Documentum Pricing and Cost Advice →

  • "Initialy good pricing and good, if it comes to Enterprise license agreements."
  • "It is worth the cost."
  • "Always plan five years ahead and don’t jeopardize the quality of your project by dropping items from the bill of materials."
  • "Pricing has to be negotiated with the local Software AG representative. SAG can always prepare an appropriate pricing model for every client."
  • "Some of the licensing is "component-ized," which is confusing to new users/customers."
  • "It is expensive, but we reached a good agreement with the company. It is still a little bit expensive, but we got a better deal than the previous one."
  • "The pricing and licensing costs for webMethods are very high, which is the only reason that we might switch to another product."
  • "The vendor is flexible with respect to pricing."
  • More webMethods Integration Server Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:It falls in line with a lot of things that are out there on the market. There is nothing extraordinary in terms of great or bad.
    Top Answer:The most valuable feature of Documentum for our content management needs is its ability to segregate access based on department and role.
    Top Answer:One area for improvement in OpenText Documentum is its handling of outdated documents, especially technical ones. Currently, older files remain online and clutter storage, but a new feature to offline… more »
    Top Answer:The synchronous and asynchronous messaging system the solution provides is very good.
    Top Answer:Other products have been using AI and cloud enhancements, but webMethods Integration Server is still lagging in that key area. It's very good as a standalone integration server, but it has to come up… more »
    Ranking
    Views
    4,307
    Comparisons
    3,163
    Reviews
    11
    Average Words per Review
    536
    Rating
    7.7
    Views
    3,421
    Comparisons
    2,391
    Reviews
    21
    Average Words per Review
    668
    Rating
    8.0
    Comparisons
    Also Known As
    Dell EMC Documentum, Documentum , Documentum xCelerated Composition Platform
    Learn More
    Overview
    OpenText Documentum organizes, preserves and makes information
    accessible, while ensuring it adheres to all privacy and security
    protocols. Documentum manages content across file stores and integrates
    with enterprise applications, including SAP, Salesforce and Microsoft,
    to help organizations conquer information management challenges.

    Documentum provides integrated support for the entire lifecycle of a
    wide range of content; beyond typical office documents to include CAD files, design
    templates, rich media, audio, video, instant messaging threads, blog
    posts, images and more.

    webMethods Integration Server is widely considered to be the best integration server available in the marketplace today. The solution can help users integrate everything and anything.

    webMethods Integration Server allows organizations to display and integrate existing and new business activities. The solution offers components that help users create, test, and install new services. webMethods Integration Server can automate, organize, and construct various gathered services and traditional legacy systems into productive value-added processes. webMethods Integration Server works as a secure platform for distributing and running services. The solution obtains and translates user requests, recognizes and records the requested service, translates and moves the data in the necessary format, receives the information back, and returns the information to the user in the appropriate original format. webMethods is the primary solution used by enterprise organizations for integrating functional coordination with application servers, custom applications, and databases. webMethods makes it easy for enterprise organizations to share electronic documents seamlessly.

    Users have several options to audit webMethods Integration Server processes using some of the component metrics below:

    • Adapters: Using the SOA extension for webMethods, users can easily monitor the performance of every adapter users have deployed. Available metrics include Adapter Services, Adapter Connection Pools, and Adapter Notifications nodes.

    • Business Processes: A business process is a process that uses a specific set of rules to perform tasks in a prescribed order. Many business processes depend on the successful integration of numerous systems, involving many people in varying roles. With the SOA extension for webMethods, users can easily monitor that workflow, ensuring that processes are being performed as defined.

    • Java Services: This includes services created in Java or in languages coordinated with Java.

    • WebServices: This includes services regarding webserver endpoints and performance.

    • XSLT Services: This service will allow users to transform XML data into other formats and includes the transformation to other services.

    • Thread Pools: This metric uses threads to conduct services, gather documents from the webMethods Broker, and initiate triggers. Documents can be published locally on the server or to the broker that will send the document out. A JMS trigger receives inbound messages and then processes those messages accordingly.

    Reviews from Real Users:

    “There are a few things about this product that we definitely like. It is very robust. If you build it nicely, you can't go wrong with it. It's rock solid. The development is very fast. If you know what you're doing, you can develop something very easy and very fast.” - Rohit S., Integration Lead at a wellness & fitness company

    “One of the most important features is that it gives you the possibility to do low-level integration. We can meet any requirements through customizations, transformations, or the logic that needs to be put in. When clients come to me with any problem, in about 99% of cases, I say, "Yes, it is feasible to do through webMethods." It has reached such a level of flexibility and maturity. Most of the things are available out of the box, and even if something is not available out of the box, we can customize it and deliver it for a client's requirements.” - Sushant D., IT specialist at Accenture

    Sample Customers
    Agility; Bibliotheca Alexandrina; Capitec Bank; Department of Social Development, Republic of South Africa; County of Los Angeles, Department of Human Resources; Fresenius Kabi; Heathrow Airport; Lahey Health; Linde PLC; Milestone Pharma Co. Ltd; National Bank for Agriculture and Rural Development; Open Grid Europe GmbH; REPCO NEX Industrial Solutions; Springer Nature; Syngene International; Tata Power DDL; University of Texas Austin
    Fujitsu, Coca Cola, ING, Credit Suisse, Electrolux, GTA, CosmosDirekt
    Top Industries
    REVIEWERS
    Financial Services Firm25%
    Manufacturing Company15%
    Energy/Utilities Company15%
    Non Profit10%
    VISITORS READING REVIEWS
    Financial Services Firm17%
    Computer Software Company12%
    Government11%
    Manufacturing Company9%
    REVIEWERS
    Computer Software Company28%
    Manufacturing Company18%
    Financial Services Firm10%
    Comms Service Provider8%
    VISITORS READING REVIEWS
    Financial Services Firm16%
    Computer Software Company14%
    Manufacturing Company10%
    Retailer7%
    Company Size
    REVIEWERS
    Small Business27%
    Large Enterprise73%
    VISITORS READING REVIEWS
    Small Business18%
    Midsize Enterprise13%
    Large Enterprise70%
    REVIEWERS
    Small Business21%
    Midsize Enterprise9%
    Large Enterprise70%
    VISITORS READING REVIEWS
    Small Business19%
    Midsize Enterprise11%
    Large Enterprise70%
    Buyer's Guide
    Enterprise Content Management
    April 2024
    Find out what your peers are saying about Microsoft, OpenText, Box and others in Enterprise Content Management. Updated: April 2024.
    768,578 professionals have used our research since 2012.

    OpenText Documentum is ranked 3rd in Enterprise Content Management with 26 reviews while webMethods Integration Server is ranked 3rd in Enterprise Service Bus (ESB) with 60 reviews. OpenText Documentum is rated 7.8, while webMethods Integration Server is rated 8.0. The top reviewer of OpenText Documentum writes "Saves time and increases an organization's productivity". On the other hand, the top reviewer of webMethods Integration Server writes "Event-driven with lots of helpful formats, but minimal learning resources available". OpenText Documentum is most compared with OpenText Extended ECM, SharePoint, IBM FileNet, Hyland OnBase and Alfresco, whereas webMethods Integration Server is most compared with IBM Integration Bus, webMethods.io Integration, Mule ESB, TIBCO BusinessWorks and Boomi AtomSphere Integration.

    We monitor all Enterprise Content Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.