We performed a comparison between IBM ECM and OpenText Documentum based on real PeerSpot user reviews.
Find out what your peers are saying about Microsoft, OpenText, Box and others in Enterprise Content Management."The scalability is a valuable feature, that we're able to display our documents to so many people."
"The vertical scalability, as we can use it across some of our applications."
"The tool is a very stable solution with high availability and no information leakage. It has built-in API integration on-site. You can integrate with other components and applications like SAP, Microsoft, Oracle, etc."
"The content management is all about you as you can make the same content for minimal purpose solutions applications."
"OpenText Documentum has improved availability and performance in our organization."
"It stands out for its impressive records management capabilities and the ability to handle an extensive volume of documents, even reaching into the billions."
"It is quite good."
"The tool's most valuable feature is ACL, which helps to control the user groups that access the documents."
"We like Documentum for its capacity and reliability."
"Two things are excellent in Documentum. One is business process management. The other is its support for metadata."
"The most valuable feature of Documentum for our content management needs is its ability to segregate access based on department and role."
"The product is tamper-proof and enables us to return to the document source, which is helpful in legal issues."
"I would like to see seamless application integration."
"I think it's already getting away from Java applets. A lot of our users struggle with keeping up to date with Java versioning, so a lot of the functions they're doing, like printing, emailing, and even some of the viewing, they're struggling with."
"I would recommend not going with ECM 8 and going with FileNet instead. It seems like that is the future of the lower-volume repository. It seems like they are moving away from ECM 8.5 so I think we're going to have some challenges coming up, getting off of that technology."
"The development platform is not local. For example, you need 100 days in IBM, whereas other platforms, like ServiceNow, need only 20 days."
"It needs a better UI and it should also be cloud-ready. The UI has not changed in years."
"Documentum is a very robust system. Everything can be improved, but at this time, I do not have anything in particular. If anything, they can put our software in their standard."
"It's difficult to manage and customize Documentum."
"One area for improvement in OpenText Documentum is its handling of outdated documents, especially technical ones."
"The biggest issue for us is the price of the product."
"The main issue is the software's performance when storing around 10 million or more documents. It becomes slow and needs improvement. Perhaps it's a cloud-related issue, but it needs to be addressed. It could be due to our S3 bucket or something else. Nevertheless, this is a significant challenge we're facing."
"OpenText Documentum needs to improve its support."
"OpenText Documentum's user interface could be improved a little bit."
IBM ECM is ranked 13th in Enterprise Content Management with 16 reviews while OpenText Documentum is ranked 3rd in Enterprise Content Management with 26 reviews. IBM ECM is rated 8.0, while OpenText Documentum is rated 7.8. The top reviewer of IBM ECM writes "Datacap provides granularity and any level of customization. Solution development and delivery time needs to be improved". On the other hand, the top reviewer of OpenText Documentum writes "Saves time and increases an organization's productivity". IBM ECM is most compared with IBM FileNet, Mobius Content Services Platform, SAP Extended Enterprise Content Management, Alfresco and Hyland OnBase, whereas OpenText Documentum is most compared with OpenText Extended ECM, SharePoint, IBM FileNet, Hyland OnBase and Pega BPM.
See our list of best Enterprise Content Management vendors.
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