Compare Documentum vs. IBM FileNet

Documentum is ranked 5th in Enterprise Content Management with 3 reviews while IBM FileNet is ranked 2nd in Enterprise Content Management with 61 reviews. Documentum is rated 8.0, while IBM FileNet is rated 8.2. The top reviewer of Documentum writes "Lifecycle management enables different business rules for different "states" of content". On the other hand, the top reviewer of IBM FileNet writes "Easy to integrate, and enables our clients to guarantee compliance". Documentum is most compared with SharePoint, OpenText ECM and Alfresco, whereas IBM FileNet is most compared with SharePoint, OpenText ECM and IBM ECM. See our Documentum vs. IBM FileNet report.
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Documentum Logo
7,545 views|5,117 comparisons
IBM FileNet Logo
11,948 views|6,961 comparisons
Most Helpful Review
Find out what your peers are saying about Documentum vs. IBM FileNet and other solutions. Updated: November 2019.
382,892 professionals have used our research since 2012.
Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros
It provides possibilities for us to save documents and supporting the business process while doing so.It is quite good.It has reduced the amount of paper documents; reducing time and errors in the process.

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The application, in terms of durability, has been able to withstand the usage, given that it was installed in 2003 and it's still working.One of the most valuable features is FileNet's ability to capture things from the stack, from e-mail, to scanning of Excel and Word. FileNet can also convert many types of files to PDFs very easily.FileNet has the capabilities to meet compliance and regulatory requirements. It is very secure.FileNet is very user-friendly... We have business users using and it is quite friendly for them.The most valuable feature is access control.It also helps with compliance and governance issues because it's a datastore that is not modifiable, and you can guarantee that. You cannot guarantee that with a folder-based file structure, where multiple people have access.[The most valuable features are] scalability and ease of use. These features are important because the customer where we have deployed it has millions of documents... And over the last five years, the volume of the documents has been increasing. It's handling all of them and without any errors.We use IBM Datacap's capabilities to capture data and then we use FileNet's capabilities for filing, to create an archive of documents... We [also] use FileNet's ability to expose information via APIs and interoperate with other systems.

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Cons
The biggest issue for us is the price of the product.It needs a better UI and it should also be cloud-ready. The UI has not changed in years.It should provide more tools to help clients upgrade solutions based on Webtop.

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Our client feels FileNet does not provide them with content searchability. They feel it's cumbersome. They're only using Metadata. If the Metadata is not well-populated, it becomes a problem to retrieve a document.However, the configuration does take a long time. Every company needs its own configuration design. It depends on how many applications are connecting to FileNet. It can take a long time, depending on the application count.There is some confusion with FileNet workflow. It's not really going into the next level. They are probably replacing it with BPM's workflow. So there's an issue of clarity, the vision for going forward.I would like to see it able to capture NLP in an advanced search. It would also be good if it could capture images and segregate them in categories within a span of seconds.The FileNet API seems like it is very difficult and not transparent.The area of migrations to new versions must be made easier. It's quite good that they have now begun to improve the API area, to modernize the interfaces, but there's always a very big investment involved in migrating from one version to another. That prohibits rolling out new functionalities to customers. It's not so easy.... In that area, they really must improve.There is room for improvement in the file management. It's very complex.IBM has a lot of documentation but the kind of information in a lot of the documents can be confusing to our clients. It would be easier if they used video tutorials. Right now, the information is too hard to understand, and there is a lot of it. If they used videos I think FinalNet would be easy to use for an end-user.

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Pricing and Cost Advice
It is quite an expensive product.

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FileNet is quite expensive, although Documentum is expensive too.Licensing costs depend on the size of the storage.The cost is about $40,000, plus yearly maintenance.The licensing cost of FileNet is comparable.When it comes to pricing, IBM needs to make an effort to improve the cost. That's the main issue regarding use of FinalNet in Columbia.Yearly, we pay for the maintenance, which is $20,000.The solution saves time and money. It helps us to be able to accomplish the goals of our business, as opposed to being tangled in the weeds of what we could do.It has reduced operating costs by reducing the amount of manual work needed.

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report
Use our free recommendation engine to learn which Enterprise Content Management solutions are best for your needs.
382,892 professionals have used our research since 2012.
Ranking
Views
7,545
Comparisons
5,117
Reviews
3
Average Words per Review
188
Avg. Rating
8.0
Views
11,948
Comparisons
6,961
Reviews
61
Average Words per Review
607
Avg. Rating
8.2
Top Comparisons
Compared 34% of the time.
Compared 20% of the time.
Compared 15% of the time.
Compared 22% of the time.
Compared 17% of the time.
Compared 12% of the time.
Also Known As
Dell EMC Documentum
Learn
OpenText
IBM
Overview

EMC Documentum is an enterprise content management platform that was purchased by EMC from the original developers in 2003.

EMC Documentum offers a range of products that are all highly integrated, secure, and cater for the full information lifecycle. The workplace has become increasingly dispersed, mobile and social, and EMC Documentum provides information solutions to align with these new business requirements.

IBM FileNet is a leading IBM enterprise content management product family. IBM FileNet is one of the ECM solutions that can change the way a company does business by enabling users to capture, activate, socialize, analyze, and govern content throughout its lifecycle.

There are many IBM FileNet products available, all of which are integrated and based on the FileNet P8 Platform.

Offer
Learn more about Documentum
Learn more about IBM FileNet
Sample Customers
Bank for International Settlements, Postel, GSD&M, Agility Logistics, and E.ONSuncorp Group Limited, St. Vincent Health, Citigroup, SRCSD, and UK Dept for Work and Pensions.
Top Industries
VISITORS READING REVIEWS
Software R&D Company40%
Financial Services Firm7%
Non Profit7%
Comms Service Provider5%
REVIEWERS
Financial Services Firm34%
Insurance Company14%
Healthcare Company12%
Manufacturing Company7%
VISITORS READING REVIEWS
Software R&D Company39%
Comms Service Provider16%
Financial Services Firm11%
Government6%
Find out what your peers are saying about Documentum vs. IBM FileNet and other solutions. Updated: November 2019.
382,892 professionals have used our research since 2012.
We monitor all Enterprise Content Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
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