We performed a comparison between Laserfiche Rio and OpenText Documentum based on real PeerSpot user reviews.
Find out what your peers are saying about Microsoft, OpenText, Box and others in Enterprise Content Management."This is a very complete and powerful solution."
"The tool's most valuable feature is ACL, which helps to control the user groups that access the documents."
"The storage of metadata content, workflows, and life cycles are the most valuable features of OpenText Documentum."
"The most valuable feature is the management."
"The stability is very good."
"We primarily use it for storing documents. We host a variety of documents in OpenText Documentum. This includes raw files, analyzed files, and documents in multiple formats."
"OpenText Documentum's composition is good. It is convenient and straight out of the box."
"It stands out for its impressive records management capabilities and the ability to handle an extensive volume of documents, even reaching into the billions."
"OpenText Documentum has improved availability and performance in our organization."
"We would like to see more features for RPA and AI."
"The product needs to improve the way documents are logged together. I believe running it on the cloud or containerization will bring value to it. The tool's Time to Market and deployment cycle need to be improved. Finding suitable training materials for OpenText Documentum is also a bottleneck. If we can find the training modules easily, we can bring together people, give them quick training, and start working on the deployment. It can help with quick outputs."
"OpenText Documentum is moving to the cloud, and I am concerned about the security aspect of it."
"We mostly use the Life Sciences package. That package is somewhat dated. There should be enhancements to the Life Science package and additional offerings to support pharma in particular."
"The main issue is the software's performance when storing around 10 million or more documents. It becomes slow and needs improvement. Perhaps it's a cloud-related issue, but it needs to be addressed. It could be due to our S3 bucket or something else. Nevertheless, this is a significant challenge we're facing."
"The documentation often leaves customers feeling somewhat frustrated, as OpenText seems to expect customers to remind them constantly about the need for better documentation, as they don't provide clear guidance on their documentation practices."
"It should provide more tools to help clients upgrade solutions based on Webtop."
"OpenText Documentum has a lot of scope for improvement in terms of adding some AI integrations."
"OpenText Documentum's user interface could be improved a little bit."
Earn 20 points
Laserfiche Rio is ranked 23rd in Enterprise Content Management while OpenText Documentum is ranked 3rd in Enterprise Content Management with 26 reviews. Laserfiche Rio is rated 10.0, while OpenText Documentum is rated 7.8. The top reviewer of Laserfiche Rio writes "A powerful solution that offers BPM and automation to assist with our digital transformation". On the other hand, the top reviewer of OpenText Documentum writes "Saves time and increases an organization's productivity". Laserfiche Rio is most compared with SharePoint, DocuWare and OpenText eDOCS, whereas OpenText Documentum is most compared with OpenText Extended ECM, SharePoint, IBM FileNet, Hyland OnBase and Alfresco.
See our list of best Enterprise Content Management vendors.
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