OpenText Documentum vs Oracle Content Management comparison

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Comparison Buyer's Guide
Executive Summary

We performed a comparison between OpenText Documentum and Oracle Content Management based on real PeerSpot user reviews.

Find out what your peers are saying about Microsoft, OpenText, Box and others in Enterprise Content Management.
To learn more, read our detailed Enterprise Content Management Report (Updated: March 2024).
765,386 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"Documentum is a highly scalable document management solution because it's built on a solid platform.""The most valuable feature is that the documents are kept secure.""The stability is very good.""It is a very secure system. It is reliable, and that is one of the reasons people manage their content within Documentum. It gives them the confidence that the content is accessible to the right people and not to the wrong people.""The most valuable feature of Documentum for our content management needs is its ability to segregate access based on department and role.""Two things are excellent in Documentum. One is business process management. The other is its support for metadata.""The storage of metadata content, workflows, and life cycles are the most valuable features of OpenText Documentum.""It has reduced the amount of paper documents; reducing time and errors in the process."

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"It's a comprehensive solution for managing documents within our organization's management framework."

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Cons
"The user interface can be improved.""OpenText Documentum needs to improve its support.""In BPM could be better. Its GUI needs the ability to build more rules. This is a crucial feature. For example, OpenText has some products that allow you to control your checks, invoices, and so on. They have exciting approaches to converting pictures to text, but the tool for business process management isn't easy to use. The GIU is not so good.""It needs a better UI and it should also be cloud-ready. The UI has not changed in years.""The documentation often leaves customers feeling somewhat frustrated, as OpenText seems to expect customers to remind them constantly about the need for better documentation, as they don't provide clear guidance on their documentation practices.""OpenText Documentum is moving to the cloud, and I am concerned about the security aspect of it.""One area for improvement in OpenText Documentum is its handling of outdated documents, especially technical ones.""OpenText Documentum has a lot of scope for improvement in terms of adding some AI integrations."

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"Oracle Content Management poses complexities in initial implementation and configuration."

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Pricing and Cost Advice
  • "It is quite an expensive product."
  • "It falls in line with a lot of things that are out there on the market. There is nothing extraordinary in terms of great or bad."
  • "OpenText Documentum has announced a new licensing model, which could be more expensive."
  • "OpenText Documentum's pricing is good."
  • "The price is considered affordable now."
  • More OpenText Documentum Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:It falls in line with a lot of things that are out there on the market. There is nothing extraordinary in terms of great or bad.
    Top Answer:We primarily use it for storing documents. We host a variety of documents in OpenText Documentum. This includes raw files, analyzed files, and documents in multiple formats.
    Top Answer:The main issue is the software's performance when storing around 10 million or more documents. It becomes slow and needs improvement. Perhaps it's a cloud-related issue, but it needs to be addressed… more »
    Top Answer:It's a comprehensive solution for managing documents within our organization's management framework.
    Top Answer:Oracle Content Management poses complexities in initial implementation and configuration.
    Top Answer:We use Content Management to supervise and control document access within our management structure. This involves establishing measures to efficiently manage and govern the content. Our approach… more »
    Ranking
    Views
    4,420
    Comparisons
    3,257
    Reviews
    10
    Average Words per Review
    542
    Rating
    7.8
    Views
    851
    Comparisons
    750
    Reviews
    1
    Average Words per Review
    627
    Rating
    9.0
    Comparisons
    Also Known As
    Dell EMC Documentum, Documentum , Documentum xCelerated Composition Platform
    Oracle Document and Process Cloud, Oracle Content and Experience Cloud
    Learn More
    Overview
    OpenText Documentum organizes, preserves and makes information
    accessible, while ensuring it adheres to all privacy and security
    protocols. Documentum manages content across file stores and integrates
    with enterprise applications, including SAP, Salesforce and Microsoft,
    to help organizations conquer information management challenges.

    Documentum provides integrated support for the entire lifecycle of a
    wide range of content; beyond typical office documents to include CAD files, design
    templates, rich media, audio, video, instant messaging threads, blog
    posts, images and more.

    Oracle Content and Experience Cloud is a cloud-based content hub to drive omni-channel content management and accelerate experience delivery.

    Sample Customers
    Agility; Bibliotheca Alexandrina; Capitec Bank; Department of Social Development, Republic of South Africa; County of Los Angeles, Department of Human Resources; Fresenius Kabi; Heathrow Airport; Lahey Health; Linde PLC; Milestone Pharma Co. Ltd; National Bank for Agriculture and Rural Development; Open Grid Europe GmbH; REPCO NEX Industrial Solutions; Springer Nature; Syngene International; Tata Power DDL; University of Texas Austin
    TekStream Solutions LLC, NetCompany, AFG, Pride Mobility, TEAM Informatics Pty Ltd., Sutton Tools, Mythics, Inc., DVLA
    Top Industries
    REVIEWERS
    Financial Services Firm26%
    Energy/Utilities Company16%
    Manufacturing Company11%
    Non Profit11%
    VISITORS READING REVIEWS
    Financial Services Firm16%
    Computer Software Company12%
    Government11%
    Manufacturing Company9%
    VISITORS READING REVIEWS
    Financial Services Firm15%
    Government14%
    Computer Software Company12%
    Educational Organization8%
    Company Size
    REVIEWERS
    Small Business25%
    Large Enterprise75%
    VISITORS READING REVIEWS
    Small Business17%
    Midsize Enterprise13%
    Large Enterprise70%
    VISITORS READING REVIEWS
    Small Business20%
    Midsize Enterprise19%
    Large Enterprise61%
    Buyer's Guide
    Enterprise Content Management
    March 2024
    Find out what your peers are saying about Microsoft, OpenText, Box and others in Enterprise Content Management. Updated: March 2024.
    765,386 professionals have used our research since 2012.

    OpenText Documentum is ranked 3rd in Enterprise Content Management with 25 reviews while Oracle Content Management is ranked 11th in Enterprise Content Management with 2 reviews. OpenText Documentum is rated 7.8, while Oracle Content Management is rated 9.0. The top reviewer of OpenText Documentum writes "Saves time and increases an organization's productivity". On the other hand, the top reviewer of Oracle Content Management writes "Streamlines document management and enhances collaboration through its robust features and intuitive interface". OpenText Documentum is most compared with OpenText Extended ECM, SharePoint, IBM FileNet, Hyland OnBase and Alfresco, whereas Oracle Content Management is most compared with Oracle WebCenter, SharePoint, Adobe Experience Manager, Microsoft OneDrive and Alfresco.

    See our list of best Enterprise Content Management vendors.

    We monitor all Enterprise Content Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.