We compared DocuSign and Dropbox Sign based on discussions our team conducted with real product users.. After going through the collected data, you can find the conclusion below:
To summarize, based on the discussions the PeerSpot team has conducted with users of both products, we believe that DocuSign is the preferred option compared to Dropbox Sign. For larger organizations especially, the higher price may be worth it for the additional features and integrations, and overall, DocuSign's enterprise pricing may be a better fit. Users appreciate DocuSign's simple setup, time-saving features, security, and document-tracking abilities. That said, some users desire better customer service resolution and integration with other IT services. Dropbox Sign, on the other hand, is very easy to set up and use. If you are not very tech-savvy and work for a smaller organization, then Dropbox Sign's simpler interface may be a better option for you.
"The most valuable feature of DocuSign is its ability to save time."
"The solution is stable."
"This speeds up the sign-off process."
"You can customize how you want to use the solution."
"DocuSign is easy to use. I also like the document tracking features."
"This has reduced the need for paper approvals and has also reduced the recurring purchase of paper rims and other printer consumables in the organization and is leading us to our paperless roadmap."
"The solution is reasonably priced."
"Very convenient, saves dealing with hard copies of documents."
"The most valuable feature of Dropbox Sign is the performance and the user experience is excellent."
"It's very easy to run through the document and get it signed since it walks you through everything in a step-by-step manner. So, it's very easy to use."
"The solution is good."
"The solution has significantly simplified the process of getting contracts signed."
"For those signing, it is free to use."
"The pricing is typically for what is in the market."
"Some people are not that computer-literate, and people don't understand the concept of the digital signature."
"Moving the boxes around can be a bit annoying, so the AI element in the UI should be significantly improved to make the process smoother."
"We'd like to have some integration with some of our IT services."
"Resolution from customer service and their response rate in resolving issues needs to be improved."
"I would like for this solution to send me a copy of the signed document automatically."
"DocuSign's mobile application could be better. It has some compatibility issues."
"I could always use better security around the solution."
"There are sometimes delays in user communication."
"Dropbox Sign uses a combination of encryption, including classic encryption. The encryption overall could improve."
"We do not have any unique use cases and do not need any other features."
"It is complicated to sign the documents directly on the screen."
"Currently, one can't accept payments over the solution."
"The tool needs to be able to integrate with other products or servers."
"They should ensure that every company can accept it. I'm not sure if all companies use it."
DocuSign is ranked 1st in eSignature (Electronic Signature) with 10 reviews while Dropbox Sign is ranked 3rd in eSignature (Electronic Signature) with 6 reviews. DocuSign is rated 8.6, while Dropbox Sign is rated 9.2. The top reviewer of DocuSign writes "Good for digitally signing documents, easy to set up, and reliable". On the other hand, the top reviewer of Dropbox Sign writes "Free to use for those signing, reliable, and great for digital signatures". DocuSign is most compared with OpenText Core Signature, Box Sign, Conga Sign, Adobe Sign and Citrix RightSignature, whereas Dropbox Sign is most compared with Box Sign. See our DocuSign vs. Dropbox Sign report.
See our list of best eSignature (Electronic Signature) vendors.
We monitor all eSignature (Electronic Signature) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
