We performed a comparison between DocuSign and Zoho Sign based on real PeerSpot user reviews.
Find out in this report how the two eSignature (Electronic Signature) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."You can customize how you want to use the solution."
"This speeds up the sign-off process."
"What I have found to be the most valuable aspect of this solution is the fact that I don't have to go out and meet the other party in person. I can just take care of what I need to online."
"Very convenient, saves dealing with hard copies of documents."
"DocuSign is easy to use. I also like the document tracking features."
"This has reduced the need for paper approvals and has also reduced the recurring purchase of paper rims and other printer consumables in the organization and is leading us to our paperless roadmap."
"The solution is stable."
"The most valuable feature of DocuSign is its ability to save time."
"I like that there is a hierarchy in sending the documentation."
"The most valuable features of Zoho Sign are its integration and invoice facilities."
"The solution is fairly easy to use since there are no complexities. Also, it has a good user interface, and even its support is good."
"It works very well, and its pricing is also good."
"It is a scalable solution."
"Moving the boxes around can be a bit annoying, so the AI element in the UI should be significantly improved to make the process smoother."
"It should automatically be datestamped beside the signature."
"DocuSign's mobile application could be better. It has some compatibility issues."
"We'd like to have some integration with some of our IT services."
"There are sometimes delays in user communication."
"Resolution from customer service and their response rate in resolving issues needs to be improved."
"I could always use better security around the solution."
"Some people are not that computer-literate, and people don't understand the concept of the digital signature."
"The solution limits the number of contracts one can sign."
"I think that it would be a good improvement if one could chat with Zoho or DocuSign...In short, the tool cannot currently let me communicate or talk with it via chat."
"Because not everyone uses it, it's difficult to get it adopted. When you send someone something and it's a DocuSign, they go, "Okay, this is legit." When you use any of the other ones, people are like, "Oh! What is this?" I don't know if that's a branding issue or something else."
"They send the contract out with default templates, and we need to be able to adjust the templates as we would like."
"Zoho Sign has to be made more user friendly."
DocuSign is ranked 1st in eSignature (Electronic Signature) with 10 reviews while Zoho Sign is ranked 4th in eSignature (Electronic Signature) with 5 reviews. DocuSign is rated 8.6, while Zoho Sign is rated 8.2. The top reviewer of DocuSign writes "Good for digitally signing documents, easy to set up, and reliable". On the other hand, the top reviewer of Zoho Sign writes "A solution that is fairly easy to use owing to its good UI and support provided to its users". DocuSign is most compared with OpenText Core Signature, Box Sign, Conga Sign, Adobe Sign and OneSpan Sign, whereas Zoho Sign is most compared with Adobe Sign. See our DocuSign vs. Zoho Sign report.
See our list of best eSignature (Electronic Signature) vendors.
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