We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
"For the most part, the initial setup is easy. There's good documentation."
"OnBase is a remarkable tool. It is a well-done product. Hyland has a lot of experience in building it and looking for new things for clients in terms of functionalities. It has amazing stability, and it can grow horizontally and vertically. It is built for growth. Their technical support is also quite good and available throughout the year."
"I like the cloud and its integrability."
"It should have collaboration features."
"For user experience, they would have to do more with the interface. It is not easy to work with and is a little messy. It is getting better, but it is not yet good enough. Other products are comparatively doing better in terms of the user interface. I have been hearing about Box, which is very easy to use and learn for the users. OnBase has to work on this aspect. It should have BPM capabilities. We compete with tools that provide the BPM feature and support those standards. They can do better in terms of the pricing model. It is a really expensive tool in Latin America. They should have different prices for different regions."
"The look and feel could be better. The integration with the user could be better. It could also be more user-friendly."
"They can do better in terms of the pricing model. It is a really expensive tool in Latin America. They should have different prices for different regions."
Earn 20 points
DocuWare is ranked 7th in Document Management Software with 1 review while Hyland OnBase is ranked 35th in Business Process Management (BPM) with 2 reviews. DocuWare is rated 7.0, while Hyland OnBase is rated 0.0. The top reviewer of DocuWare writes "Great document storing and easy to set up but needs to offer more collaboration capabilities". On the other hand, the top reviewer of Hyland OnBase writes "A remarkable all-in-one platform with amazing stability and scalability and good technical support". DocuWare is most compared with Alfresco, Laserfiche Rio and Box, whereas Hyland OnBase is most compared with OpenText Content Suite Platform, SharePoint, Alfresco, IBM FileNet and Microsoft OneDrive.
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