We performed a comparison between DocuWare and OpenText Content Manager based on real PeerSpot user reviews.
Find out in this report how the two Document Management Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."DocuWare allows for easy document management and workflow automation, eliminating the need for physical paperwork and streamlining the approval process."
"For the most part, the initial setup is easy. There's good documentation."
"It has a robust search but has often been difficult for people to learn."
"The product can be integrated with different solutions."
"The tool's implementation has made life easier for customers. It is sold by SAP. The integration between SAP and the solution is good, making it easy to access the documents. It is widely recognized as a market leader in enterprise document management."
"An advantage is integration with your IP directory."
"We like how the solution allows us to have retention of records and workflows, as well as its fire plan."
"I did not face issues with the product's scalability...The solution's technical support is good."
"Its graphical user interface could be more user-friendly."
"It should have collaboration features."
"The ease of use should be addressed."
"Due to very limited use in the industry, vendor and contract support are hard to find."
"The stability of the solution is an area of concern where improvements can be made."
"The product could improve its scalability."
"OpenText Content Manager needs to improve its user interface. Its installation process is difficult and can be made easier."
"Support could be enhanced. The first line of support consists of individuals who lack experience with some key aspects. When you create a support ticket, the time to resolve the issue may be prolonged because the first person may not understand the system or the solution."
DocuWare is ranked 2nd in Document Management Software with 2 reviews while OpenText Content Manager is ranked 4th in Document Management Software with 21 reviews. DocuWare is rated 8.6, while OpenText Content Manager is rated 7.6. The top reviewer of DocuWare writes "Great document storing and easy to set up but needs to offer more collaboration capabilities". On the other hand, the top reviewer of OpenText Content Manager writes "A document management system that integrates well with SAP, Salesforce and Oracle ". DocuWare is most compared with CA Output Management Web Viewer (CA OM Web Viewer), Hyland OnBase, Alfresco, Open Bee and Laserfiche Rio, whereas OpenText Content Manager is most compared with SharePoint, OpenText Extended ECM, OpenText Documentum, IBM FileNet and Microsoft Purview Records Management. See our DocuWare vs. OpenText Content Manager report.
See our list of best Document Management Software vendors.
We monitor all Document Management Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
