We performed a comparison between Dropbox and OpenText Extended ECM based on real PeerSpot user reviews.
Find out what your peers are saying about NetApp, Nasuni, Google and others in Cloud Storage."A valuable feature is that it stores my files and photos. I'm satisfied with this product."
"The performance is good."
"The solution is very fast and simple. If I want to share a file I can put it on the cloud or on-premise. It's user-friendly."
"The security is very good."
"Dropbox has a simple interface, and it's pretty straightforward."
"The product's initial setup phase was easy."
"The various methods for accessing files, such as through mobile apps, online synchronization, and on a PC, are highly valuable."
"File syncing is the most valuable feature. I use it every day to sync files across to the cloud."
"Most of our customers are very fond of the upgraded smart user interface."
"OpenText Extended ECM's most valuable features include permissions and security models. I also like the tool's ability to add metadata and use it to categorize information."
"Smart Viewing videos are most valuable for the end users. The end users like the look and feel of Smart View. It's similar to SharePoint, with the latest HTML5 features, filters, and everything. It's like online shopping."
"Retention is useful. I have been pleased with the search functionality and the extensibility for tying it into integrations with other systems and building workflows on top of it."
"The tool's most valuable features are document storage, security, and compliance."
"Simplicity to roll out, features available, customization options."
"Scalability is great. We can extend areas horizontally and vertically."
"The solution's automatic document numbering, state management, and process flow are very useful features to go through the full cycle of the document."
"Dropbox could make the installation and the log of what has changed in a file easier. Showing logs could be more accessible."
"I cannot edit a document at the same time as another user."
"The solution could provide more capacity for free."
"The product's high price is an area of concern where improvements are required."
"We are moving to Microsoft Teams. Instead of Dropbox, we will be using Microsoft Teams that has the advantage of saving the versions. It supports file versioning so that you can always go back to the previous version if you want to. If somebody has made a change in one of the files and you don't know what changes have been made, you can always go back to the previous version. This feature led us to migrate to Microsoft Teams. With Dropbox, there is no option for simultaneous work. This feature is there in Google Files. In Microsoft Teams, you can invite team members to collaborate. That is the reason why I prefer Microsoft Teams over Dropbox. It should also have more integration with other solutions."
"While I feel the price being charged to be reasonable, it should either be more cost-effective or account for an increased amount of storage space."
"The pricing could be better and so could the amount of storage space. I feel like for the price, they don't offer very much storage space, especially when compared to competitors like Google."
"It could be more secure."
"I have not used it enough to start running into issues. Some of my technical guys could name a couple of things, but in terms of support, we did have challenges getting good responses from them."
"When it comes to addressing complex use cases, three or four years ago, we ended up purchasing an additional OpenText product called AppWorks because we started to run into some limitations with the workflow that can be done in Extended ECM. It was a little limiting, so we ended up getting another product."
"Initially there can be stability issues due to unknown factors such as usage of the system, quantity of documents ingested, load during peak hours."
"The initial setup can get really complicated, and it takes time."
"User interface needs improvement (at least in the version we are using, desktop client)."
"We are looking for new, advanced UI features. Currently, the UI does not look great."
"A dashboard with information would be nice to see."
"The annotation tool needs improvement. In other tools, such as Hyland OnBase, you can easily do annotation. You can easily merge documents. You can easily compare documents, whereas with OpenText, it seems to be a challenge."
Dropbox is ranked 4th in Cloud Storage with 83 reviews while OpenText Extended ECM is ranked 2nd in Enterprise Content Management with 18 reviews. Dropbox is rated 8.2, while OpenText Extended ECM is rated 7.8. The top reviewer of Dropbox writes "Seamless file synchronization across devices with user-friendly deployment". On the other hand, the top reviewer of OpenText Extended ECM writes "Serves as a single source of support for the company but has scalability issues". Dropbox is most compared with Microsoft OneDrive, SharePoint, Citrix ShareFile, Google Workspace and Office 365, whereas OpenText Extended ECM is most compared with OpenText Documentum, SharePoint, IBM FileNet, Alfresco and Hyland OnBase.
We monitor all Cloud Storage reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
