Compare DSI Digital Supply Chain Platform vs. ServiceNow

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Find out what your peers are saying about and others in Rapid Application Development Software. Updated: October 2020.
443,152 professionals have used our research since 2012.
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Pricing and Cost Advice
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"We know that ServiceNow is not cheap, it's more expensive than other solutions. But we are trying to increase our ability to handle tickets so that the cost per ticket is less.""It's sold as a less expensive solution, but it has to be highly modified. That's where you get into the cost.""ServiceNow pricing is an art, not a science. The deal depends on how commercially savvy you are, which does make it something that is quite difficult to get right. It is most definitely an opportunity area for ServiceNow to improve and have more visibility around pricing of the different products within the platform.""ServiceNow is a leader and its pricing is quite good, quite competitive... Sometimes some plugins are not priced reasonably but, generally, the platform itself, its modules, are priced reasonably.""Isn't pricing always too much? We really do chafe at the ITIL licensing. ITOM is also pretty expensive.""Initially, the licensing model ServiceNow came up with was very good. But now, from a licensing perspective, they are changing their model day by day. It is becoming a bit expensive for customers.""The license model is based on a number of fulfillers (active users who play some role within the ServiceNow functionality). Therefore, you can serve as many end-users as you want, without additional costs.""The mandatory minimum is US$ 20,000 for licensing."

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Top Answer: : There is several difference between in Service and BMC Helix ITSM As BMC Helix ITSM is a fully internationalized environment: one can localize the labels, messages (system-generated messages)… more »
Top Answer: Jira Service desk supports ITIL and gives you many templates for different helpdesk scenarios, allows to creates issues using the email. The implementation of Service Desk is easy and intuitive
Top Answer: If you need a completed ITIL helpdesk system with Asset Management and Project Management without the hassle of having additional plug-in and can be additional costs, you might need to consider… more »
Ranking
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55,609
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22
Average Words per Review
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8.3
Popular Comparisons
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DSI
ServiceNow
Overview

Deliver the information needed to keep customers happy and drive profit with end-to-end supply chain visibility. DSI’s mobile-first application development platform is designed for rapid development and deployment, so you can put technology to work for your company. Increase visibility and productivity in any supply chain role and environment from ruggedized solutions to rich, gesture-driven consumer apps.

Now, with the ServiceNow System of Action, every employee, customer, and machine can make requests on a single cloud platform. Every department working on tasks can assign and prioritize, collaborate, get down to root cause issues, gain real-time insights, and drive to action. Your employees are energized, your service levels improve, and you realize game-changing economics. Work at lightspeed.(TM)

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Learn more about DSI Digital Supply Chain Platform
Learn more about ServiceNow
Sample Customers
Compass Minerals, Young Living Essential Oils, S&D Coffee, Alta Genetics, Galaxy Entertainment Group, Land O’LakesAAA, AstraZeneca, Becton, Dickinson and Company, Broadcom, Christus Health, Epicor, Equinix, GE Capital, Intuit, KPMG, Loyola Marymount University, OshKosh, Quantas, RedHat, Royal Bank of Scotland, Swiss Re, U.S. Department of Energy, Safeway, Yale University, and Zillow    
Top Industries
No Data Available
REVIEWERS
Financial Services Firm17%
Healthcare Company14%
Insurance Company10%
University8%
VISITORS READING REVIEWS
Computer Software Company41%
Comms Service Provider12%
Government7%
Media Company4%
Company Size
No Data Available
REVIEWERS
Small Business16%
Midsize Enterprise12%
Large Enterprise72%
VISITORS READING REVIEWS
Small Business14%
Midsize Enterprise10%
Large Enterprise76%
Find out what your peers are saying about and others in Rapid Application Development Software. Updated: October 2020.
443,152 professionals have used our research since 2012.
DSI Digital Supply Chain Platform is ranked 39th in Rapid Application Development Software while ServiceNow is ranked 1st in Rapid Application Development Software with 22 reviews. DSI Digital Supply Chain Platform is rated 0.0, while ServiceNow is rated 8.2. On the other hand, the top reviewer of ServiceNow writes "Discovery has reduced the time to build/deploy devices within our environment". DSI Digital Supply Chain Platform is most compared with , whereas ServiceNow is most compared with BMC Helix ITSM, Pega BPM, JIRA Service Desk, Appian and PagerDuty.

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