We performed a comparison between Cisco Duo and Fortinet FortiToken based on real PeerSpot user reviews.
Find out in this report how the two Authentication Systems solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Duo Security gives us an additional layer of security that would give us added confidence that our network will be less likely to get hacked, compromised, or otherwise."
"It's simple. It's reliable. I haven't had any issues with it."
"It is a good solution for hybrid environments and VPN."
"Duo Security improved my organization by helping us secure all access points within the company infrastructure."
"It is really scalable. It is easy once you get an application in. You can import users from Active Directory and enroll users really fast."
"It's a lot easier for our end users to connect to our network. You don't have to type in a code. You get push notifications, that's probably the best thing about it. The fewer clicks they have to do to be online, the better it is. They can easily get into the network and do remote work."
"The two-factor login is great. I receive a message and just have to press okay."
"We're working remotely. It helps us keep people more safe. Its adoption has been fine. I like the fact that you can bypass it if you need to because there are situations where the internet doesn't work, etc."
"The integrated Fortinet security with the app that allows you to easily do the two-factor authentication is most valuable."
"Fortinet FortiToken provides security and authenticates that the right external people are working with a company's system."
"Its ease of installation is most valuable. It took me five minutes, and it was up and running. It didn't take me that long. The installation on the cell phones is pretty simple."
"The token-based authentication is good and modern aspect."
"Fortinet FortiToken is used for double factor authentication."
"We like the mobile FortiToken."
"The product provides secure access to our internal server."
"The tool's support is the best."
"For upgrades, there should be a better notification of when they're coming out. We always have a testing phase, so we need to be ahead of it. It takes us longer before we can upgrade to the newest version."
"There is a little bit of apprehension for some users thinking, well, "How do I know this app is not collecting personal information from my personal device?""
"Most of my colleagues from other companies use the Microsoft MFA solution because it's included in Office 365. Few people are considering Cisco Duo. That's the primary problem in our area. It's a solution mostly adopted by Cisco users."
"One area that might be improved is that setting up SMS texting is not as easy as using the app, even though it does support it."
"Duo Security should have more customized use cases. For example, if a client needs to have more customization, it would be better to connect directly with Duo's R&D to try to discuss the issues together in order to add customizations."
"We were considering purchasing other products, like AMP for Endpoints, and it was not properly integrated with the firewall function. It might be better now with SecureX."
"We had some trouble with the password reset function."
"Technical support could be improved. I don't think all support should have to go through an agreement."
"We can only use the tool with the FortiToken Mobile app."
"The app could be improved so that you don't have to actually type in the code. It would be great if you can just do a prompt or push similar to the way Duo does."
"The solution works well. We have nothing to complain about."
"The problem is that our customers create budgets annually based on the figures at the beginning of the fiscal year. Our customers get annoyed when the price is adjusted in the middle of the year. I understand that it's a difficult time, and price increases make sense for hardware devices. However, FortiToken is a software product, so it shouldn't be affected by factors like chip shortages or supply chain issues. Software solutions should have more transparent and predictable pricing."
"Its reporting should be better. The reporting feature is missing. I don't have any reporting of who has done what, what has failed, and what didn't work."
"Fortinet support has some room for improvement. It has taken a long time to resolve some issues or find a workaround."
"Maybe the price could be improved, and the integration could be better. But the integration is different from the authenticator side."
"The solution comes with two firewalls as a bundle. In that bundle, most of the individual users can be assigned to mobile users. However, in cases of technical difficulties, users may accidentally remove the mobile application. In normal scenarios, we get back to the activation key and assign it again."
Cisco Duo is ranked 2nd in Authentication Systems with 55 reviews while Fortinet FortiToken is ranked 4th in Authentication Systems with 19 reviews. Cisco Duo is rated 8.8, while Fortinet FortiToken is rated 8.2. The top reviewer of Cisco Duo writes "Helps reduce the risk of a breach and is easy to deploy and onboard". On the other hand, the top reviewer of Fortinet FortiToken writes "A stable and scalable solution that provides an affordable and perpetual license". Cisco Duo is most compared with Microsoft Entra ID, Fortinet FortiAuthenticator, Yubico YubiKey, UserLock and Zscaler Private Access, whereas Fortinet FortiToken is most compared with Fortinet FortiAuthenticator, Microsoft Entra ID, Yubico YubiKey, RSA SecurID Access and Cisco ISE (Identity Services Engine). See our Cisco Duo vs. Fortinet FortiToken report.
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